What our Customers say...

Testimonials

Excellent.  It is a trying experience and the team is efficient and thoughtful.

They were a great company to deal with and I would definitely use them again.  They were very attentive with my needs and very efficient with the time frames.

Great team, kept us up to date with all phases...

Very Professional, Very Competent - Thank you!

The guys were very great! Very informative and especially polite and considerate about not being an inconvenience to us.

I was very impressed with the service of SERVPRO. They arrived as promised, investigated the problem and explained their findings. My situation was resolved within three days. They kept me informed and the best part was the final price, it was very responsible for the damage I had. Do not hesitate to contact them. I highly recommend them.

I hired SERVPRO of North East Chester County after my dishwasher flooded my kitchen and leaked into my basement. The guys were FANTASTIC! They came out on a late Saturday afternoon and got right to work, bringing fans and dehumidifiers to dry out the basement and the kitchen. They then took up the entire kitchen floor and second layer of flooring. They also moved the island in the kitchen to make sure everything was drying out! Mike, Chris, Matt and the rest of the guys were professional, patient (I had a million questions) and I felt very comfortable leaving the house open for them to come & go as they pleased. If you need the services of SERVPRO, I highly recommend them. They were the BEST!!!!

My experience with SERVPRO was very positive and expedient!! Those who came on the scene were knowledgeable and considerate in cleaning up the damage and making my living situation as comfortable as possible. Highly recommend this company.

We were completely satisfied with the work that was done.  We have dealt with a number of offices over the years with varying levels of satisfaction.  Now I know which office to call for a professional job!

Very professional organization.  Gave a great assessment and handled our office issues beautifully.  Cleaned up the space nicely when done.  Cost was very fair and reasonable.  Highly recommended!

I have been working with Mike, the owner, and Matt. Both men are professional, personable and a joy to work with. My dishwasher leaked water into my kitchen and basement. They came quickly and have been back every day since to adjust fans, take up flooring, clean the area and so much more. I couldn't ask for a better team!! They've made a bad situation bearable. I would recommend SERVPRO of North East Chester County in a heartbeat!!

Our residence had an electrical fire and the entire three floors of the home were filled with smoke. We called Chris at SERVPRO and his team responded quickly. They knew what processes to use to remove the smoke odors and they helped us go through the process of getting our home back in shape. His crew was professional and pleasant to work with. Thank You to Chris and his team.

You guys have been great!

Thank you for the quick clean-up so we could get back to business as usual!

Thank you for making our play room safe for the kids.

Nice to see a father/son team...thanks for the work!

Thanks to Matt and your office for taking care of this for us!

Thank you for fitting us into your schedule and for getting this estimate to us so quickly!

Thanks! It was nice meeting you! Thank you for responding so quickly yesterday.

Thank you again.  I will be sure to share your name and company with my family and friends... 

I was very impressed by the response time...thank you!

...I also talked to a woman I work with, and her basement flooded the same weekend and you guys were the ones who helped her clean it up!  Such a coincidence that all those times you came up here, you were helping her at the same time! Thanks again for your help!

SERVPRO did a great job and worked around our schedule.  Thank you.

It was really great working with you.  You have a great team!

Matt was very accommodating for my schedule and polite.  He cleaned up after each visit and the basement smells fresh and clean!

SERVPRO was great helping us dry out our basement - I didn't know where to start and they helped at every stage - Thank you!

Quick Response, Friendly, Flexible!

SERVPRO of North East Chester County was helpful for me.  They always answered my calls and even helped me repair some of my furniture.

They are fantastic!! They do a real professional job.  The techs are courteous and friendly.  The office staff is efficient and able to help you out with your insurance questions.

"Prompt service, extremely helpful, and answered all of my questions"

"Working with SERVPRO was excellent. They were very informative and always answered my questions."

"Extremely courteous & knowledgeable!"

"The team call members were thorough, professional, prompt, and fully informative!"