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Fire & Water - Cleanup & Restoration

Archived Blog Posts

3 Methods For Detecting a Washing Machine Leak

2/16/2022 (Permalink)

Drying Equipment If you experience water damage in your home, do not hesitate to contact a SERVPRO water damage restoration service.

Three Ways To Find A Washing Machine Leak

When life gets busy and you rarely find yourself in your Chester Springs, PA, home, it can be difficult to keep up on the maintenance around the house. Therefore, it becomes easy for a few things to start falling apart, or in this case, springing a leak. If you’ve come across water damage in your laundry room, here are three methods for detecting a washing machine leak and protecting your residence from further problem areas in the future.

1. Fill the machine to find the exact source. If the washing machine seems the most likely culprit of damage from consistent moisture, it’s time to do some investigating. The best way to accurately check your washer is to run it through the fill cycle when it’s empty, pulled away from the wall so you have access to the hoses to see if and where a leak has occurred.

2. Inspect the washing machine’s pump. A drainage pump, located in the inside bottom of the machine, is used to unload the water from the interior during different cycles. If a washing machine leak is detected when you’re running the drain or wash cycles, remove the back panel and look at the pump to ascertain if there’s any water spilling through due to a shoddy clamp or a loose hose.

3. Check to see if the machine door is properly sealed. Front-facing washing machines can often have problems with the door catch. Look over your washer door to see if the seal is faulty or worn enough to allow water to pass through; if so, it’s time to replace it to prevent further leakage.

When you’re dealing with growing water damage in the laundry room of your Chester Springs, PA, home, and you’re having trouble finding the source of the problem, it’s smart to search for a washing machine leak first. If the situation has caused extensive harm to your residential property, water damage restoration specialists are key to helping you fix the issue and repair your home as quickly as possible.

How To Create a Business Continuity Plan

2/1/2022 (Permalink)

Paper with words BCP Business Continuity Plan A continuity plan can help business owners deal with storm or flood damage.

What Is a Business Continuity Plan and How Do I Make One?

A continuity plan can help business owners cope with storm damage or flooding at a commercial structure in Phoenixville, PA. Owners should take the following measures to limit lost revenue due to unexpected setbacks.

Perform a Business Impact Analysis

Any successful plan for continued operation after a storm or disaster calls for accurate operational data. Business owners should make several calculations:

  • Average expenses and revenues
  • Risk assessments for floods, storms and other types of damage
  • Scenarios that could interrupt business
  • The effects of supply shortages or service delays

This analysis can help owners make more informed choices with regard to property insurance policies and interruption riders. A gap analysis is another important component of a complete impact analysis.

Come Up With Continuity Options

Once a business owner has assessed the situation of a business and identified potential problems, the next step is to come up with solutions. A continuity plan may include measures to lower the total of an interruption claim or avoid the necessity of using this coverage:

  • Reducing continued costs during closure
  • Moving to a temporary location
  • Operating out of an undamaged portion of the primary location

If specialized equipment or other issues prevent a business from operating, it is a good idea to file an interruption claim. This commercial policy rider can offset continued expenses such as rent or payroll until a business reopens. Business owners may want to refer to federal guidelines when developing a plan.

Delegate Responsibilities

A plan cannot succeed without trained staff. Business owners should delegate responsibilities and complete training in advance of an interruption. Maintain open lines of communication in the event of a disaster.

These are the major stages of developing and implementing a continuity plan. If a business sustains storm damage or suffers from flooding in Phoenixville, PA, owners should rely on the expertise of damage mitigation and restoration professionals.

The Top 4 Recommended Locations for Fire Alarms in Your Home

2/1/2022 (Permalink)

smoke detector with white smoke and red warning light Make sure a fire alarm is located 10 feet from your kitchen rather than inside it since smoke or steam from cooking can easily trigger it.

The Top 4 Places In Your Home Where Fire Alarms Should Be Installed

While you might assume that when you bought your home in Chester Springs, PA, that it came already installed with all the smoke alarms you need to keep your family safe, this is not always the case. As more research has been conducted over the years on fires and how they spread, requirements have changed. Many older homes do not meet these standards which can be dangerous in the case a fire does occur. Keep your family safe by ensuring a fire alarm is located in the following four locations!

1. Bedrooms

The National Fire Protection Association suggests the placement of a fire alarm in every bedroom of the house. This ensures that if a fire occurs while your family is asleep, the alarms will wake quickly wake up everyone.

2. Outside Every Sleeping Area

Not only should alarms be inside every bedroom, there should be a smoke alarm right outside the room or any other sleeping areas as well. This is so you can react and start to escape before any fire or smoke even enters your room.

3. 10 Feet From Your Kitchen

Kitchen fires result in approximately 50 percent of all home fires, many of which result in serious fire damage to your home. Make sure a fire alarm is located 10 feet from your kitchen rather than inside it since smoke or steam from cooking can easily trigger it.

4. Every Level of Your Home

Ensure that there is as least one smoke alarm on every level of your home. Don’t forget your basement! Serious fire and smoke damage can occur from an undetected fire that starts in the basement.

It doesn’t take long for a house fire to quickly get out of hand! That’s why it is so important to have all the required fire alarms installed so you can quickly get everyone out of your house and get in contact with the fire department and a fire restoration company to minimize the fire damage to your home.

Mold and Evaporative Cooling

1/6/2022 (Permalink)

Aspergillus (mold) for Microbiology in Lab. SERVPRO has the expertise and trained technicians and equipment to knock out the mold in your home. Call us when you need it most!

Evaporative Cooling And Mold

Residents in Phoenixville, PA, want to stay cool in the summer months. However, your home cooling systems can harbor hidden fungal agents if not properly maintained. Read on to learn how to address a leaking swamp cooler and other pressing problems.

1. About the Appliance

A swamp cooler is an air cooling system designed for climates with consistently low humidity during the summer. Because the saturation of water in the air is so low in these arid climates, it is easy for water molecules to evaporate, removing heat energy from the air during the transition. Most swamp coolers have a fan that blows air over a porous cellulose pad. This air is circulated through the house in a similar manner to conventional compressor-based air conditioners.

2. Mold Conditions

Unfortunately, because these swamp cooler units operate in warm climates and introduce moisture, they are potential sites for mold growth. This phenomenon is exacerbated by the dark conditions inside the unit and the air ducts, since direct sunlight tends to suppress mold. Other mold issues can arise due to a leaking swamp cooler, since any water that spreads beyond the direct path of the fan can build up without evaporating. This also encourages mold to grow.

3. Remedies

If mold is in direct contact with the cellulose pad, simply purchase a replacement for your make and model of evaporative cooler.  Acquire a HEPA filter for your home and ensure adequate air circulation until you can be sure that any particle contaminants are clear. If the unit leaked water into surrounding construction materials such as drywall or flooring, contact a qualified mold damage restoration service.

Remember, while the energy savings of an evaporative cooling system are substantial, they also come with certain risks. Prevent a leaking swamp cooler from becoming a major mold problem by maintaining your unit.

Fire Insurance: Why It’s Important

1/5/2022 (Permalink)

Trucks from a restoration company SERVPRO is here to help in your time of need. We are fire damage restoration experts who are available 24 hours a day to respond when you need us.

Why Do You Need Fire Insurance?

Fire insurance is essential, especially for commercial and industrial properties. While this type of insurer is excellent in the event of a fire, it is also important to note the significant coverages of most of these insurance policies.

1. Fire Damage

The most obvious coverage is for fire damage. While it is true that some business policies will cover certain losses, it is important to note that policies specific to fire disasters will likely cover all aspects of fire damage with minimal pushback from your insurer.

2. Suppression Systems and Tools

Additionally, fire insurance will likely cover any necessary maintenance expenses of your fire suppression system and equipment. This means that if an annual inspection uncovers some serious issues with your sprinkler system, then your policy will likely cover the cost of repairs.

3. Utility Repair

If a fire occurs, and not only the structure of your property is damaged, but also the utilities running throughout your facility are as well, then a fire policy will likely cover the costs of repair. This goes for damaged plumbing, electrical, gas lines and even ductwork. The coverage should also extend to duct cleaning as well, ensuring that harmful chemicals from the smoke and fumes are cleared of your HVAC system.

4. Mitigation and Restoration

Lastly, insurance geared toward fire disasters may even cover the costs associated with fire restoration. Your insurer and a disaster restoration specialist in the Phoenixville, PA, area can shed more light on the specifics of this type of coverage. However, these specialists are experts in the areas of fire and smoke cleanup which is what your policy was created for.

Fire insurance as a stand-alone policy or an addendum to your current business policy is a wise decision for your commercial property. These policies provide security in the event of significant property loss due to fires, which are more common in commercial real estate than residential properties.

How to Tell if You Must Replace My Carpet After a Flood?

1/5/2022 (Permalink)

A room flooded Is water damage present in your home? Call SERVPRO for all your restoration needs. Our crew is always available for you!

How Can I Tell If My Carpet Needs to Be Replaced After a Flood?

Water damage can come in various levels of severity and size—from a pipe break dribbling water into a wall, to excess rain flooding an entire basement. Regardless of the issue, you may have to repair or replace parts of your home. If you’re not sure whether the floorings needs attention, pay attention to warning sides that it’s time to tear out your carpet and lay down something new.

The Solutions

If water finds its way onto your floor, you have a few options to remedy the situation. Minor issues require a quick fix, while more widespread flooding will deem a complete replacement. Here the possibilities when a pipe break or other water problems damage your flooring:

  • Hand-dry the floor with towels.
  • Dry the floor with towels and blow-dryer.
  • Clean the carpets with professional-grade machines.
  • Replace the carpets.

When to Replace: Black Water

Raw sewage flooding is perhaps the worst type of flood you can experience in your Spring City, PA, home. A sewer backup or major toilet leakage could send dangerous microscopic pathogens into your home. Known as black water because it contains human feces, this flood water can harm or even kill you. This will require complete restoration.

When to Replace: You Didn’t Immediately Discover the Water

If you can detect a leak or other water issues quickly, you can often salvage carpet, drywall or other parts of your home. However, if the flooding starts while you’re not at home, and water sits on the floor for days or even hours, you probably won’t be able to save the flooring. There will be too much saturation, and you should call a professional cleanup company to tear out the carpets.

There’s no reason to take chances when it comes to a pipe break and significant flooding in your house. If black water or standing water infiltrates your carpet, plan on letting a professional replace it.

How Many Fire Alarms Should You Install?

11/23/2021 (Permalink)

Lock To Replace The Battery In The Household Smoke Alarm. Fire alarms can be very helpful if a fire breaks out while occupants are sleeping.

What Is The Appropriate Number Of Fire Alarms To Install?

The National Fire Protection Association publishes guidelines regarding the number of fire alarms necessary to keep the occupants of any structure safe. Learn more about the fire alarm recommendations for residences in South Pottstown, PA.

Bedrooms and Sleeping Areas.

Fire alarms can be very helpful if a fire breaks out while occupants are sleeping. A homeowner should install:

  • An alarm in every bedroom.
  • Another alarm outside of sleeping areas.
  • At least one alarm per floor.

Alarms should give occupants as much advance warning as possible. People who are asleep must be able to hear an alarm.

An Alarm On Each Floor.

It is also recommended to install at least one fire alarm on each level of a residence. This means:

  • A one-story home with two bedrooms should have at least three alarms.
  • A two-story home with three bedrooms should have at least five alarms.
  • A three-story home with four bedrooms should have at least seven alarms

Unless an alarm system is hardwired, it may take some time for alarms to sound on different floors. Installing alarms on each floor can make the difference between having sufficient time to evacuate and resorting to other safety methods.

An Alarm In the Basement.

Fires can start in a basement for several reasons. These may include:

  • Electrical fires.
  • Furnace fires.
  • Dryer fires.

When installing a smoke alarm on every floor, it is important not to forget about the basement. Heating and lint fires are two of the most common home fire causes after kitchen fires.

It is important to install a sufficient number of alarms at a residence in South Pottstown, PA. Depending on the situation, a fire alarm may give occupants time to evacuate or suppress a fire to limit the extent of fire damage or smoke damage. If a fire causes damage, homeowners can count on the expertise of a cleanup and restoration company.

Pipe Break and Water Damage: Tips for Cleaning Your Commercial Property.

11/23/2021 (Permalink)

Conference Room Damage in Phoenixville, PA This wall and flooring suffered significant water damage from a pipe break.

Tips For Cleaning Your Commercial Property After A Pipe Break And Water Damage.

The level of water damage after a pipe break is dependent on several factors: (1) how long did the leak go unnoticed, (2) where was the problem located, and (3) how long did it take to shut off the water. No matter the answers to these questions, there is bound to be some level of cleanup and restoration involved, which can be overwhelming. The following four steps aim to simplify that process.

1. Turn Off the Power.

Broken pipes, especially those located in walls, can lead to wiring and outlets getting wet, which is why it is crucial that you turn off the power to all affected areas. If the power is left on, you risk shock at best and electrocution at worst. Do not endanger the health of you and your employees. Shut the power off immediately.

2. Remove Excess Water and Dry the Premises.

Once the power is off, you can begin the process of mitigation. Mitigation refers to the action of reducing the severity of a problem. In this case, it means removing excess water and drying out the premises to minimize the extent of water damage. The use of wet vacs, pumps and air movers can help significantly in this process.

3. Remove Salvageable Items.

In addition to removing any standing water, you will want to remove any salvageable items as well. Mainly, you want to remove anything that can be cleaned or dried out, including furniture, carpets and even documents. Depending on the extent of the damage, there are specialty document cleaners and specialist.

4. Clean and Sanitize the Area.

Once you have performed all necessary water cleanup, you can begin the thorough cleaning process, including sanitizing the workspace. However, it is important to note that there are emergency remediation specialists in the Chester Springs, PA, area, who are capable of performing this job. Depending on your insurer, it may be required to use outside contractors for the cleanup and restoration process.

Water damage cleanup is time-consuming. However, with the right process and the right contractors, it is manageable.

What To Do When Water Gets Into Light Fixtures

11/23/2021 (Permalink)

Circuit board connection Electrical system in cabinet building system. It is important that a homeowner take measures to shut off the power, prevent water damage from worsening, and limit damage to the ceiling.

When Water Gets Into Light Fixtures, What Should You Do?

A burst pipe in the ceiling or a roof leak can lead to water in light fixtures. It is important that a homeowner take measures to shut off the power, prevent water damage from worsening, and limit damage to the ceiling. Follow these guidelines for handling electrical and structural risks.

Turn Off the Power.

The risk of shock increases when electrical lights are exposed to water. A homeowner should:

  • Avoid touching the light switch.
  • Shut off power at a breaker box.
  • Use a voltage tester on dry sources.

The shock risk diminishes as soon as the power is out. It is still a good idea to leave water in light fixtures alone and call an licensed electrician.

Stop the Leak.

The risk of ceiling damage will persist until the source of the leak is resolved. Every trace of excess water should also be removed. Reduce the risk of a ceiling collapse by:

  • Shutting off the water in the event of a pipe leak.
  • Placing a container under a ceiling bulge.
  • Piercing the bulge to drain pooled water.

These damage mitigation measures may preserve a ceiling and interior. It is still a good idea to contact water damage cleanup and restoration professionals to eliminate moisture and prevent secondary issues, such as mold.

Call an Electrician.

An electrician can safely remove water from light fixtures. There are several reasons to rely on a professional:

  • Water contains conductive particles.
  • Corrosion can quickly form on internal wiring and components.
  • Lights exposed to water may short circuit.

All of these factors may increase the fire risk. It is advisable to rely on experts to minimize electrical risks and water damage.

As soon as a homeowner notices water in light fixtures, it is a good idea to call an electrician. A water damage restoration service can also repair ceiling damage at a residence in Kimberton, PA.

What Does Fire Damage Restoration Involve?

11/23/2021 (Permalink)

A truck from a restoration company and its workers are standing outside If your home suffers soot and smoke damage after a house fire, give SERVPRO a call. Our team of fire damage experts will restore it efficiently.

What Is Involved In Fire Damage Restoration?

The days immediately after a home fire are critical. Homeowners should contact a fire restoration company in Charlestown, PA, and notify their insurance provider. The following stages of damage cleaning are necessary to restore a residence.


A service that specializes in fire damage mitigation and restoration will start by assessing the extent of the damage. This inspection should include:

  • Fire or smoke damage
  • Water damage due to fire suppression
  • Building materials and contents that can be repaired or restored
  • Materials and contents that must be torn out and replaced

This service may help homeowners provide an insurer with proof of loss. Experts can also lay out a timeline for restoration.


A full-service restoration company will provide mitigation services. These include measures such as:

  • Boarding-up broken windows
  • Tarping over holes in a roof
  • Security fencing

These measures can limit additional damage prior to fire restoration. Sealing off a damaged structure may also prevent trespassing.


Damage cleaning is critical to the restoration process. During this phase, experts will:

  • Remove ash, soot, damaged materials, and contents
  • Clean stained surfaces and items with smoke damage
  • Filter air and perform odor mitigation

Some of these measures will be done on-site. The service may clean and store smoke-damaged items offsite until restoration is complete.


Once ash, soot, and damaged contents and materials have been removed from the site of a fire, restoration can begin. This may include:

  • Rebuilding damaged structures
  • Re-installing torn out materials and contents
  • Returning cleaned contents

This is the final phase of the fire damage cleanup process. Each stage is critical to restoring the condition of a residence that has suffered a fire.

After a fire at a residence in Charlestown, PA, a homeowner should schedule a consultation with a fire restoration company. Insurers prefer to work with certified services that have extensive experience cleaning up smoke and fire damage.

Flood Water, the Agitator: Understanding the Increased Risks Associated With Burst Pipes

11/8/2021 (Permalink)

A flooded room by water damage A pipe burst can lead to many obvious problems, but sometimes the most harm can come from the hidden dangers that accompany flooding.

Understanding the Increased Risks Associated With Burst Pipes

A pipe burst is often associated with flooding and water damage, but it is also related to electrocutions and other injuries that may be less obvious. Continue reading to understand the increased risks linked to broken pipes and water damage.

1. Electrocution

A broken water line may cause substantial flooding, and with that comes the increased risk of electrocution. When water levels rise above electrical outlets that are low to the ground, or when water seeps into and around ceiling wiring, the power surge may interfere with the circuit. The initial circuit interruption does not mean that the electricity is completely off. There may be live wires in areas that appear to no longer have power. Do yourself a favor and turn off the electricity in your home, or at least the breakers associated with the affected area.

2. Risk of Slip and Fall Injuries

A pipe burst can cause sudden dampness and an overflow of water. The urgency of the disaster can result in carelessness while anxiously moving through the home, which can lead to an increased risk of slip and fall injuries. When treading through affected areas, walk purposefully and cautiously, maintaining a slow and steady pace while looking at the ground ahead for any potential hazards.

3. Risk of Back Injuries

Water absorption leads to the increased weight of porous items. This can result in a higher risk of back injury when these items are lifted. A rug that weighed 5 pounds when dry can weigh more than 15 pounds when wet, depending on its size and how long it was soaked. By wearing a brace and properly bending while lifting, you may be able to protect yourself from any serious back injuries.

With the many increased risks associated with water damage, you may find it beneficial to search the South Pottstown, PA, area for a restoration professional. Companies specializing in water cleanup can handle the process safely and quickly without risking your well-being.

A pipe burst can lead to many obvious problems, but sometimes the most harm can come from the hidden dangers that accompany flooding. Homeowners should be aware of the increased risk of electrocution, slip and fall, and back injury in the event of an emergent situation such as broken pipes. Stay safe and stay informed.

3 Power Backup Options for Businesses

11/8/2021 (Permalink)

Lightning storm over city in purple light Make sure that you have enough fuel to meet your needs for at least several days in case of a severe storm or prolonged outage.

Businesses Have Three Power Backup Options

A power outage may slow down business, but it does not mean a commercial property must completely shut down. Power backup equipment can protect and sustain the core systems of a company. These three power backup options can provide electricity and prevent damage to computers and servers in offices in Spring City, PA.

1. Power Generator and Fuel Supply

Most business owners should consider a commercial standby generator. Three-phase designs have fortified components that provide more power than manual consumer-grade generators. Smaller businesses may be able to use a single-phase generator. Calculate your power needs over various periods of time to choose the right equipment.

Standby generators can be powered by diesel, natural gas, or propane. A smaller portable generator may run on gasoline. Operate a consumer-grade manual gas generator outside to prevent carbon monoxide from accumulating in a building.

2. Automatic Transfer Switch

An ATS monitors the supply of power and will automatically activate a standby generator in the event of a power outage. The ATS will also transfer the power source back to the utility and shut down the generator as soon as the power turns back on.

3. Uninterruptable Power Supply

A UPS is a useful solution for preserving data and functionality for computer systems and servers. This component sustains power to systems for a short period to cover the transfer between utility power to generator power and back again.

Regardless of which type of generator and backup equipment you choose, you can safely operate electrical equipment and core systems during a power outage. Make sure that you have enough fuel to meet your needs for at least several days in case of a severe storm or prolonged outage. Keep in mind that most fuel types have a limited shelf life. Contact a commercial damage restoration company if a property sustains damage during a storm in Spring City, PA.

5 Ways To Keep Your Family Safe During a Residential Fire

11/5/2021 (Permalink)

A home damaged by fire If your home sustains damage during a fire, you can probably use a professional restoration service to clean up and repair damage.

5 Ways To Keep Your Family Safe In The Event Of A House Fire

No parent wants to have to face a house fire in Phoenixville, PA. Still, the best way to ensure your family survives a home fire is to develop an effective response plan. While making sure everyone knows about your house’s fire escape is a good idea, you must take a few other steps. Here are five of them.

1. Develop a Plan

Effective fire preparation depends on having a plan. When you are creating your evacuation procedure, ask everyone in your household to help. Giving young children a stake in preparedness is a good strategy for boosting engagement. When creating your plan, think about the mobility and accessibility difficulties that young and elderly members of your family may have.

2. Locate Two Exit Points

During a fire, your home’s natural exit may be blocked. As such, you should locate at least two exit points. Be sure everyone in your home knows about these.

3. Pick a Meeting Place

Accessing a fire escape is only part of the equation. You also must have a place where your family members can meet after they evacuate. Pick a location that is both safe and well-lit.

4. Examine Your Street Number

Seconds count during a fire. To increase the chances that emergency responders can locate your home, make sure your street number is clearly visible.

5. Designate a Leader

You must be visible during any evacuation. If you are not home or are busy, you must have someone who can take charge. Designate an older child, neighbor or relative who can act as a leader if you aren’t around.

If your home sustains damage during a fire, you can probably use a professional restoration service to clean up and repair damage. You cannot, however, replace lives. By having a clear fire escape and developing a comprehensive evacuation plan, you can be certain your family members have the resources they need to survive a residential fire.

Helpful Alternatives To Using Candles In Your Home

10/19/2021 (Permalink)

Fire damage restoration in a home Residential fires can have many sources and varying levels of damage, and candles are not the exception.

Alternatives To Using Candles in the Home

Many people enjoy using candles in the home, and the same goes for you and your family in your comfortable Phoenixville, PA, home. However, candles are known fire-starters, usually due to misuse by people that can cause hazardous situations and expensive fire or smoke cleanup. Here are some helpful alternatives to use to avoid a candle fire in your home, whether you like them for the softer light or the lovely scents.

Tea lights or electric candles. There’s no reason you have to give up on the romantic light of candles entirely. These days, many retailers sell flameless candles and tea lights that are simply powered by batteries instead of a wick and flame.

Adorn your bedroom or other comfortable spaces with fairy lights. Again, softer light can be attained through other means than by candlelight, including the use of small fairy lights. String some up along the walls for a festive and romantic atmosphere that doesn’t involve a candle fire at the end of the night.

Incorporate reed diffusers or wax/oil warmers around your home. Those who enjoy candles for their delightful scents can become familiar with these alternatives instead, which generally require no heat or fire altogether.

Buy a clip-on book light for softer reading light. If candles were a frequent part of your nightly reading routine, switching up to a clip-on book light can be just as useful without the potential fire hazard attached. This light is more closely defined and is steadier than candlelight as well, helping to keep eye strain at bay in the meantime.

Stock your home with air freshener sprays. Name-brand air freshener sprays can be used around your home to achieve a pleasant odor as opposed to burning fragrance candles. There’s far less danger involved and you can be sure to avoid smoke cleanup after use.

While lighting candles around your Phoenixville, PA, home can initially make for a calm, romantic setting, the potential for a candle fire is significantly less relaxing. Use any of these alternatives to enhance your life in your home without creating hazardous situations.

How Do Sprinklers Function During a Fire?

10/19/2021 (Permalink)

Automatic fire extinguishing system If you need to clean and restore damage caused by a fire or schedule fire sprinkler cleanup, call SERVPRO, we are ready to help you.

When A Fire Occurs, How Do Sprinklers Work?

Fire sprinklers significantly reduce the extent of property loss and the risks to occupants of a commercial building. Read on to find out how a fire sprinkler can suppress or extinguish flames in a commercial property.

1. A sprinkler head turns on when it detects high temperatures. Fire sprinklers turn on when high heat triggers the system rather than being activated by smoke. Hot air rises during a fire and spreads across the ceiling until it reaches a sprinkler head and activates the fire suppression system. Many sprinkler head designs feature a glass bulb filled with a glycerin-based liquid that expands when it comes into contact with air between 135 and 165 degrees Fahrenheit. The liquid shatters the glass container when the surrounding air reaches temperatures in this range, activating the sprinkler head.

2. Sprinkler heads dispense pressurized water from the pipe system. Each fire sprinkler head is attached to a pipe that brings in water. When a sprinkler head becomes activated, a valve connected to the head opens and sends water out through the sprinkler head to douse the fire. Water pressure is important, as it causes water to spray out over a larger area.

3. Sprinkler heads function individually to limit water damage. Each sprinkler head in a sprinkler system functions separately. Many small fires can be extinguished with only one or two activated sprinkler heads. Sprinklers pose less of a water damage risk to a property than a fire hose. Some restoration specialists estimate that the average sprinkler system dispenses six times less water than a hose.

A fire sprinkler can help to limit the amount of damage a commercial property sustains from either a fire or a fire suppression system. If you need to clean and restore damage caused by a fire or schedule fire sprinkler cleanup, contact a certified commercial restoration company in South Pottstown, PA.

5 Things You Need to Know About Mold

10/19/2021 (Permalink)

several types of mold in a home If your home suffers mold growth, SERVPRO is always ready to respond, call us!

Mold: Five Things You Should Know

As a homeowner, you don't want to hear that there is black mold in your living space. The thought of mold growth may terrify you. It's true that this fungus can be a problem in Spring City, PA, but the spores themselves really aren't that scary. If you talk to any residential mold professional, you'll learn a few important things about this growth.

1. It is everywhere. Mold already exists in your home. This doesn't mean you need to call in a remediation team right now, but it does mean that the spores naturally occur both indoors and outdoors. You can never have a mold-free house because the spores are always around.

2. It requires water. While the spores may be everywhere, mold cannot thrive in every location. Water is a key ingredient for mold survival. If you have been dealing with a moisture problem in your house, even just high humidity, you may be inviting colonies of mold.

3. It can travel easily. Part of the reason spores can be everywhere is because they travel through water, in the air and on humans and animals. You may introduce mold to your home without realizing that a few spores caught a ride on your shoes.

4. It may have a smell. Some molds, particularly black mold, are associated with a musty odor. This aroma may be what clues you in to your growth. However, this fungus can exist without a tell-tale smell.

5. It needs to be dealt with quickly. Because mold is everywhere and can spread easily, a mold cleanup crew should be called as soon as you suspect the growth is in your house. If not taken care of right away, it may spread to other rooms and the remediation process may grow.

Black mold is something that no one wants to find in their home, but sometimes it finds a way to show up. The more you know about mold the better prepared you will be to take care of the problem.

3 Common Issues That Cause Water Damage in Commercial Buildings

9/27/2021 (Permalink)

Exposed ceiling on commercial property. When you own commercial property, you have to keep an eye out for leaking pipes and other problems that could cause water damage to your building.

When you purchase commercial property, you often take on the quirks and issues of the building. Most of these things will be harmless, but some can become problems later on. Leaking pipes and corroded sewer lines are just two of the myriad of difficulties that could cause your building in Chester Springs, PA, to experience water damage.

Old Lines

If the pipes and sewer lines under and around your building are leaky, you can lose a lot of water, causing your water bill to skyrocket. It can also cause damage to your foundation or the basement if your building is equipped with one. Several different issues can occur in the pipes and lines under your building:

• Copper pipe break
• Pipe pinhole leak
• Corroded iron sewer lines

If the line is too old to fix, it may have to be replaced. There's no reason to take out leaking pipes, however, if they can be fixed. It usually costs less money to fix them as well.

Leaky Fixtures

Pipes in the walls can break, causing water damage to the inside of the wall and soaking the insulation. Leaky supply lines and a toilet backup can cause problems as well. This damage typically calls for professional remediation, unless you catch it very early and get it fixed before it can destroy anything. Vigilant maintenance is your best protection against costly repairs.

Foundation Damage

A common water issue that many people forget about is a cracked foundation. Groundwater and even runoff from your landscaping maintenance can seep into your foundation, causing the cracks to become bigger. It's important to have foundation problems taken care of quickly so that plumbing systems and the structural integrity of your building are not compromised.

When you own commercial property, you have to keep an eye out for leaking pipes and other problems that could cause water damage to your building. Catching a problem early may help you avoid damage altogether.

Never See Montezuma’s Ominous Waters in Your Basement: How To Prevent Sewage Backup

9/13/2021 (Permalink)

Flood cuts and bare cement flooring after flood damage. While basement flooding and potential sewage backup may be concerns for homeowners, the use of any of the above tools can soothe the nerves.

The Spring City area is in a flood zone; therefore, some level of flooding is expected every year, but that does not mean that a sewer line backup resulting from storm damage must be detrimental to your home. While sewer cleaning helps ensure that lines are clear and free of obstruction, routine plumbing maintenance may not eliminate the concern of a sewage-filled basement. Fortunately, four tools can be used to help ease your mind.

1. An Overhead Sewer

While expensive and requiring professional installation, an overhead sewer is a comprehensive defense system against potential backflow. This system utilizes a sump pump arrangement that depends on an ejector pump to force excess water collecting below the floor level into a secondary pipe, preventing any interior damage.

2. A Backwater Valve

Another costly option requiring professional installation is a backwater valve. This type of valve is connected to the sewer lateral and prevents backup by closing its valve and forcing the sewage to flow up and away from the exterior of the house.

3. A Single Standpipe

A simple and cost-effective prevention method is known as a standpipe. True to its name, the standpipe is a single pipe placed upright in the basement floor drain and sealed with rubber caulk. This solution does not prevent sewers from backing up, but it does give sewage a place to go without contaminating your entire basement.

4. A One-Way Drain Plug

Another simple option is a one-way drain plug. These plugs install quickly and are relatively inexpensive. They are designed with a float that plugs the drain opening when water levels get too high; thus preventing any sewer backflow from entering the basement.

While basement flooding and potential sewage backup may be concerns for homeowners in flood zone areas, the use of any of the above tools can soothe the nerves. However, as this type of damage is not 100 percent preventable, it doesn’t hurt to consult with flood specialists.

Identifying Mold: How To Know When Black Mold Has Invaded Your Home

8/31/2021 (Permalink)

Mold growth on wall. If you suspect that your home is infested with mold, reach out to your local mold remediation experts to schedule a mold inspection.

Black mold. It's one of those scary things that homeowners hear about but hope to never have to deal with. Unfortunately, this type of mold can develop anywhere, in just about any home, and as quickly as overnight. If you discover mold in your home and want to know whether it's the black variety or something far less sinister, contact Phoenixville, PA, mold remediation experts to schedule a thorough mold inspection.

Know How To Identify Mold

When trying to determine which type of mold you're dealing with, there are certain features you should look for. They include the following:

• Smell
• Symptoms
• Appearance

Here is more detail on what to be on the lookout for.


Mold has a very distinctive odor, one that is heavily musky and pungent. If you detect a heavy mildew smell in your home, chances are that you're dealing with a more toxic form of house mold.


Black fungi can be extremely harmful to a home and can eat away at its materials and structure until the very foundation becomes compromised. As the mold feeds on materials such as drywall and lumber, you may begin to notice the following symptoms:

• Dark rings or spots on the ceiling
• Visible growth on the walls
• Excessive moisture on or around building materials
• Crumbling drywall
• Sagging ceilings

If one or all of these symptoms are present, you may be dealing with black house mold.


A quick mold inspection by a trained professional can help you determine whether or not you are dealing with black mold. It often thrives in environments that are constantly exposed to moisture (though this is not always the case). This type of fungi looks different from others and is characterized by a black or grayish hue, but it can be many colors. It often appears as slimy.

If you suspect that your home is infested with mold, reach out to your local mold remediation experts to schedule a mold inspection. Because of the fungi’s toxic nature, you should get an accurate diagnosis and begin remediation efforts as soon as possible.

A Quick Guide to Preventing Home Water Damage

8/26/2021 (Permalink)

A room flooded Water losses can happen at any time, but SERVPRO is your immediate solution.

A Step-by-Step Guide to Preventing Water Damage in Your Home

Water damage is one of the costliest disasters a homeowner can experience. When water floods home basements, bathrooms, or crawl spaces, there is also the potential for personal property damage, mold, and structural integrity issues. You can safeguard your residence against many types of damage caused by water in your home with a few preventative steps.


Although you probably use plumbing each day, you may forget to check your pipes and appliances regularly. Here is some practical advice on preventing plumbing problems in Phoenixville, PA.

• Inspect tubs and showers for cracks and caulking issues.
• Check appliances for loose hoses and damaged hose washers.
• Monitor faucet water pressure for a potential broken pipe.
• Know where the water shut-off valve is and make sure it works properly.
• Do a pipe cleanup by removing any buildup. Also, check heating, cooling, and plumbing pipes for cracks or leaks.


Water seepage often occurs in basement structures, and it is a major issue. Ground water can cause serious damage, but you can prevent most potential water damage by resealing your basement at the first sign of seepage after a heavy rain. Also, consider installing a backwater regulator valve to prevent sewer problems.


Inspecting your roof can prevent unwanted water from leaking into attics and damaging ceilings. If windows are missing caulk, reseal the panes to prevent rain damage. Also, take time to inspect gutters as you clean them of debris, because they can easily allow unwanted water to damage your property.


At the first sign of flood water in your home, consider calling a specialist in remediation in Phoenixville, PA. The cleanup specialists can help protect your possessions by removing the water, drying the area, and setting up a dehumidifier. They can also disinfect the property to prevent mold growth.


You may not be able to avoid all damage by water in your home, but you can prevent many potential flooding issues. By taking the preventative steps listed above, you can help safeguard your property from water damage.

3 Precautions That Can Protect Your Business in a Storm

8/11/2021 (Permalink)

Drive connected to a computer Back up your important files and programs.

3 Storm-Resistant Precautions for Your Business

A severe storm in Valley Forge, PA, can damage the structure of your building as well as the efficiency of your business. Flood water can destroy the equipment, data, and furniture within your commercial structure, which can be costly and can bring your company to a standstill. Here are 3 precautions you can take to minimize water damage, confusion, and data loss.

1. Create a Plan

Storms can be frightening and are often paired with chaos and disorder. It’s important to create an emergency weather plan for your employees to follow so that everyone can stay safe. Making a plan can also help the business get up and running faster after the storm. Your business plan can include information about these concerns:

  • Evacuation procedures
  • Relocation of equipment
  • Communication after the initial storm
  • Repair and restoration plans for the flooded building

Once the plan is created, be sure to review and test it. Practicing evacuation drills can keep your employees safe, and being aware of what will happen to vital parts of your business during the storm can help you get back on your feet more quickly.

2. Protect Your Property

There isn’t much you can do to prevent the storm from affecting your commercial building, but there are many proactive ways to minimize the water damage. Put sandbags in any areas that may be easily flooded, and try to move furniture and electronics to a higher level of the building. You can also cover windows and seal doors as an extra precaution.

3. Secure Important Data

Most businesses rely completely on technology. If flood water damages your electronics, you could lose vital data. By backing up your business’s important files and programs, you won’t have to worry about losing the time and money to regain that data. If all else fails, try to transfer your data to off-site storage quickly after being notified of a severe storm.

Being prepared for a storm can help your business minimize losses. Although flood water can cause a lot of water damage to your building, you can protect employees and preserve assets that are important to the company.

What To do When Mold Problems Become an Emergency

8/11/2021 (Permalink)

Black mold on wall Mold in a Charlestown, PA home.

What to Do When Mold Is a Serious Problem

No matter what type of home you live in, regardless of its age or style, environmental issues can hit. One of the most feared and damaging conditions is mold. If you find mold in your home it can make your home completely unlivable. If you’re trying to sell or rent out your home, mold will prevent any transactions. Fortunately, there are ways to get rid of mold, even black mold. Make sure you act quickly and effectively, and you should have a successful mold cleanup.

Find the Cause

It’s an unsettling feeling to have mold in your Charlestown, PA, home. One of the most troubling things about this unwanted guest is that it can come into your home from a number of sources. Often, it’s the result of a moisture problem, such as leaks, floods or humidity. Before you can properly clean up mold in your home and prevent it from returning, you need to figure out how it developed. Check walls and your roof. Also, the basement is a common home for mold.

Have an Expert Examine It

There are many forms of mold, and each type requires a different cleanup method. Black mold, for example, is perhaps the worst form. It can be a worry for many homeowners. When you spot mold, ask a trained expert to look at it. This person will them instruct you how to properly clean it.

Have a Professional Remove It

Getting rid of mold in your Charlestown, PA, home is more difficult than you may think. Mold can spread quickly and can be quite pesky. Also, you don't want to spend a lot of time around it if you don't have to.

You don’t want to take black mold and other forms of mold lightly. If you discover this in your home, enlist the help of a professional without delay.

How Landscaping Can Help Protect a Home From Flooding

7/29/2021 (Permalink)

Two hands holding mulch Using heavier mulch that stays in place may help avoid these problems.

Three Tips That Can Help You Decrease Your Chances of Flooding

Many homeowners think of landscape design as a way to improve the aesthetics of their property and enhance their enjoyment of the surrounding nature, but landscaping can also help protect a home from flooding. Outside flooding can destroy the lawn and garden around a house and increases the risk of water damage inside the home. These three tips can help you decrease your chances of flooding.

1. Make Sure Water Drains Away From the House

It’s important to check your downspout before the rain storm comes. Not only do you want to look for and repair any damages, but you should also ensure that water drains away from the house. In addition to the standard downspouts used in home construction, there are also ornamental rain drainage systems that can help direct the water even further away from the house. Diverting this water to a garden bed, or other porous surfaces, can also help prevent flooding.

2. Check That Rain Water Has Somewhere To Go

Outside flooding occurs when rainwater does not have a clear path to a drainage source or when water cannot be absorbed into the ground around the house. As part of your landscaping, you can install other drainage sources such as sub-surface drains or catch basins. You could also install a dry streambed or a swale on a sloped surface to create a path for the water to flow away from the house.

3. Ensure That Your Mulch Can Withstand Heavy Rains

Lightweight mulch can easily float away in a rainstorm. This mulch is harder to clean up after a storm, and during a storm, it can clog drains and result in flooding. Using heavier mulch that stays in place may help avoid these problems.

While there may be no fool-proof way to avoid all outside flooding when the rains come to Kimberton, PA, these tips may help you minimize water damage and preserve your property.

Keep Sneaky HVAC Mold at Bay

7/23/2021 (Permalink)

Flood cuts, bottom of drywall has been removed, mold found behind drywall. Water damage can lead to mold growth.

Keep Mold in the HVAC System at Bay

Whether a new, old, small, or large business, the people running it have plenty of things on their minds. When it comes to the structure the business operates out of, it can be easy to overlook what can’t be seen. One area of maintenance easily forgotten is HVAC cleaning—a surprising key to mold prevention.

While mold can easily be spotted on walls, floors and areas prone to water, it can also hide in air ducts. Below are three steps to help spot and deal with sneaky mold issues.

1. Inspect the HVAC system. Unfortunately, mold is something that pops up quickly and never completely goes away. Fortunately, it’s easy to minimize its growth by regularly checking around the system for moisture—mold fuel. Any signs of moisture around ducts, vents and the system’s parts, such as blowers, could indicate it’s time for an HVAC cleaning. Also, check that the drain and condensation pans are draining and not retaining water.

2. Get the system cleaned. Mold doesn’t only need moisture to make its rounds. It can also grow on dust inside the ducts and vents. Cleaning vents help reduce the accumulation of mold and keeps airflow operating smoothly. Business owners in Chester Springs, PA, with the potential for mold in their vents, should call an expert to help resolve the issue quickly and professionally.

3. Preventive maintenance keeps the mold away. Once an HVAC system is cleaned, it's time to set up a regular maintenance plan. Change filters regularly to stunt future growth, and ensure that the filters are positioned correctly. Continue to regularly inspect the system and its components for any moisture buildup or improperly functioning parts. Additionally, regular general dusting and vacuuming can help air ducts stay relatively clean, keeping mold from serious growth. Lastly, be sure to set up an annual cleaning appointment with an HVAC expert.

Mold may be part of life, but it doesn’t have to be an overwhelming problem. While HVAC cleaning may not be on the priority list, its benefits can help put business owners’ minds at ease.

What To Do Following a House Fire

7/19/2021 (Permalink)

Burnt cabinet SERVPRO of North East Chester is ready to help you start the restoration process as soon as the fire is out.

What To Do After A House Fire

Are you dealing with the aftermath of a house fire in Charlestown, PA and are unsure of what to do next? Looking to be prepared in the event that the unthinkable does happen? Fire restoration is an obviously critical step for repairing any damage, but what other things should you keep in mind? Here’s a list of steps you’ll want to remember

1) Secure temporary lodging. Many victims of residential fires will be unable to stay in the home until restoration occurs. Reach out to family, friends or a local disaster relief agency to identify your options. Let local authorities know that you’ll be staying away from the home and, if necessary, ensure that openings are boarded up to avoid unlawful entry.

2) Call your insurance provider ASAP. Depending on the extent of your fire insurance, coverage may help cover costs involved in restoration and replacement of belongings. During the recovery process, you should closely monitor and record expenses, especially if “loss of use” funds are received as an advance on your claim.

3) Secure your financials. Ensure that any lost credit or debits cards are reported and replaced. Contact your mortgage lender or landlord so they are aware of your situation. Make sure your insurance agent provides a complete picture of how much coverage you will receive for costs, bills, restoration, lost belongings, etc. as part of the recovery process.

4) Contact a fire restoration specialist. Identify a trusted contractor that can sanitize surfaces and repair damages. This step should include mitigating water left over from extinguishment, smoke cleaning, construction and any other steps necessary to return the home to pre-fire condition.

The period immediately following a house fire is bound to be a stressful time for anyone. By following these steps and relying on help from insurance agents and fire restoration specialists, you can rest easier knowing that you’re well on your way to recovery.

Best Ways To Handle Basement Floods

7/15/2021 (Permalink)

Sump pump in a basement Sump pumps are great in basements!

How To Handle a Basement Flood

You’d be hard-pressed to find a homeowner in South Pottstown, PA, that hasn’t thought of the possibility of a house flood. Basements are perhaps the most commonplace for flooding, so it’s crucial that you understand some quick and effective ways to handle a basement flood.

Evaluate the Damage

Before you do anything, you should take a quick look around your home and determine the extent of the flooded area and what type of cleanup effort you’re looking at. Here’s how you should begin:

  • Take photos of the affected areas.
  • Take photos of damaged property and areas.
  • Write down specific items that have been damaged (this will be crucial when dealing with insurance coverage).
  • If safe, get items such as furniture, books, electronics and clothes away from water; however, don’t touch electronics that are currently in the water.

Call a Trusted Professional

Cleaning up after a basement flood isn’t something you should handle by yourself. There are experienced, skilled companies that take care of water removal and water damage. You should get in touch with a professional as some as you’ve assessed the damage in your home.

What the Pros Will Do

The restoration company will start by getting rid of the water in your home. The technicians will use pumps and wet vacuums to ensure there is no more water on your floors. In the next step, the professional will thoroughly dry the affected area with industrial-grade dryers. The restoration team will then remove damaged drywall and flooring so these areas can be replaced and rebuilt. Lastly, the team will clean and sanitize the area. This step will help prevent mold growth.

Prevent Future Flooding

Don’t run the risk of dealing with more flooding. Once you determine the cause of the issue, take the necessary steps to eliminate water damage in the future.

A professional is your best resource for handling a basement flood. There are also critical tasks you can handle on your own to mitigate damage and safety concerns.

4 Things You Should Know Before Buying Business Interruption Insurance

7/15/2021 (Permalink)

Business interruption insurance form and red pen for signing. Business interruption insurance can be a great option for business owners.

What is Business Interruption Insurance?

No Spring City, PA, business owner wants to find their livelihood has been affected by a disaster. In the event of such an occurrence, however, there are ways to protect your profits while you rebuild, repair or otherwise get your business running again.

1. What is business interruption insurance?

This type of insurance pays you for any lost income caused by a disaster or peril that is covered by your property insurance policy. If a storm or fire leads to a closed business, you would lose the opportunity to sell your goods and services. This coverage helps mitigate those losses. It also helps pay for extra expenses you might incur in the event you need to temporarily relocate your operations.

2. How is it different than property insurance?

While property insurance will help you rebuild or repair your building in the event of covered perils such as theft, storms, wind, fire or falling objects, business interruption coverage specifically focuses on lost income (minus any normal expenses). Be sure to read your property insurance policy carefully in order to fully understand what is and isn’t covered.

3. How do you purchase it?

This coverage is not offered on its own, but instead as an add-on to an existing property or business insurance policy. Because interruption coverage is not sold on its own, it only pays on perils that are covered under the original policy.

4. What does it cover?

Most often, a policy will cover any lost profits, fixed costs that continue regardless of a closed business, temporary operating locations and any “reasonable expenses” beyond fixed costs.

Business interruption insurance can be a great option for business owners who want to guard themselves against a big financial hit in the event of a peril. If your building needs extensive repairs or a rebuild, the coverage can keep your finances in good shape until you get back to business.

The Fire Restoration Process

7/6/2021 (Permalink)

burned canvas- charred piece of cloth. Let us help with your smoke and fire damage in your Phoenixville, PA home.

The Fire Restoration Process

Soot and smoke damage are often corrosive and can cause major problems to your Phoenixville, PA home. However, the sooner you begin cleaning up, the more likely you will be to prevent further damage.

The following steps outline the fire restoration process.

1. Secure the property. The fire and fire-extinguishing efforts may have created openings on the outside of your home, such as broken windows or holes in the roof. Board up or tarp over these entry points to keep out weather, wildlife and vandals. It may also be necessary to install a temporary security fence.

2. Dry out the property. The fire-extinguishing efforts may have left your home with standing water and soaked contents. Mold can begin to grow in as little as 24 hours, so it is important to dry your home as quickly as possible. You can use pumps, specialized vacuums and dehumidifiers to accomplish this step.

3. Clean soot from surfaces. There are a variety of soot removal products on the market. The type of soot damage your home has will determine the most appropriate cleaner.

4. Remove lingering smoke. Smoke damage can affect large areas, including places that the fire did not reach. It is important to eliminate the smoke, rather than cover up the smell with air fresheners, to prevent the odor from returning. There are a variety of smoke cleaning methods on the market today, including air purification, ozone treatments and thermal fogging.

5. Restore or replace damaged items. Throw out everything that cannot be fully cleaned and dried. Then you can begin painting, making repairs, etc. to the remaining items.

Unfortunately, cleaning up fire and smoke damage can be an overwhelming process. If you are unsure of exactly what to do, you can hire an experienced restoration team to help you get your home and personal belongings back to pre-fire condition quickly and safely.

How To Maintain Your Commercial Roof

5/13/2021 (Permalink)

Roof repair, worker with white gloves replacing gray tiles or shingles on house with blue sky as background Commercial roof maintenance.

Tips For Maintaining Your Commercial Roof

It is easy to ignore the roof of your commercial building. After all, you do not typically look at the roof during a given workday. You probably focus your maintenance and repairs on the walls and floors that you can easily examine. Yet your roof needs plenty of attention, as well. A roof leak during a storm could be disastrous for your North - East Coventry, PA, business.
With regular upkeep of your roof, you can reduce the risk of flooding during a severe weather event. This, in turn, should limit your need for emergency restoration services. 

1. Keep It Clean
A worn-down or dirty roof is more likely to fail during a storm. To make sure your roof is strong enough to withstand rain, snow and wind, you should remove any debris immediately. A buildup of leaves and other items could cause a growth of algae and mold that weakens the roof.
Keeping the drains and gutters clear is also important. A clog in either of these areas can cause a roof leak.

2. Trim Trees
Storms do not just bring rain and snow. Wind damage is also quite common. If trees are too close to your building, branches could blow off those trees and onto the roof. You should thus have the trees pruned regularly. This should also prevent nuts and leaves from falling into the gutters.

3. Get an Inspection
A professional contractor will notice potential trouble spots on your roof that the untrained eye could miss. Have the pro inspect your roof at least twice per year. The expert should specifically look for sagging areas or cracks. He or she should also check near the eaves, vents and skylights.
Even a minor roof leak can cause a lot of harm over time. If you clean the gutters, trim nearby trees and hire an inspector, your roof should sustain minimal storm damage.

How To Pick the Best Fire Restoration Company

4/29/2021 (Permalink)

Three man in front a truck box taking a picture Choose experienced professionals, choose SERVPRO of North East Chester County.

Three Tips For Choosing The Right Remediation Business

After a commercial fire, you need to find a company that will clean up your building. There are multiple fire damage restoration companies available, and it can be hard to tell which one is best.

1. Pick a Well-Respected and Experienced Company
Look for a professional remediation business that has been around for decades. Its employees are more likely to have lots of experience dealing with a variety of cleanup sites. The workers know exactly how to restore the various parts of your building. Make sure the business has performed plenty of recent fire restorations as well.
You can also go online to see which companies in your area get the best reviews. You can have more confidence that those businesses can perform the restoration properly.

2. Pick One That Works With Your Insurer
Your insurance provider is an important part of the fire damage restoration. You are likely to use insurance to cover the fire and smoke cleanup costs.
To ensure this process is as painless as possible, choose a remediation business that works directly with your insurer. Ideally, the insurer and the remediation experts can negotiate with each other so you can focus on keeping your business running.

3. Pick One That Provides Detailed Assessments
Dealing with the aftermath of a commercial fire is stressful enough. You do not want to deal with unwanted surprises during the restoration. Choose experts who provide a detailed damage assessment at the start. This way, you know exactly what the pros are doing and how much it will cost.
Fire damage restoration is a tough job. If done improperly, the remediation could cause you additional stress or even do further damage to your Birchrunville, PA, property. That is why you need to choose experienced professionals who give detailed estimates and work with your insurance provider.

Is It Safe for Employees To Work During Restoration?

4/21/2021 (Permalink)

Outside of a commercial building surrounded from flooded waters Storm damage to a building in South Pottstown, PA.

When your commercial buildings have been affected by significant storm damage that requires professional repair and reconstruction work, you may wonder when it's safe for employees and tenants to return. For example, when black water from flooding brings dangerous contaminants into your buildings, how soon will it be safe for people to re-enter your property?

OSHA Regulations

One of your main concerns should be compliance with regulations from the Occupational Safety and Health Act (or OSHA.) the point of these regulations is to make sure that the people in your place of business are assured of "safe and healthful" conditions. Some of the points to consider include

  • Protection from unreasonable danger, including imminent natural hazards
  • Employers must consider obvious safety concerns before asking employees to return to the workplace
  • Employees who feel that they have been placed in imminent danger may complain to OSHA
  • Fact sheets from OSHA are available for commercial property owners

As soon as your property is affected by flooding and during flood cleanup, it's important that your employees and tenants stay away.

Black Water Concerns

What's the big deal about black water? This contaminated water often comes from backed-up sewer systems, flooding toilets, water from storms and flooding, and similar situations. Its origins mean that this water may contain raw sewage, animal feces, harmful chemicals, and hazardous pathogens. When this water gets into your South Pottstown, PA, buildings, you must keep all employees and tenants away. Water damage cleanup and disinfection professionals have the supplies and personal protective equipment to safely resolve the problem.

Professional Cleaning Results

Once any demolition, reconstruction, and disinfection work have been completed, cleanup professionals may tell you that your buildings can be used again. During the cleanup and restoration process, a variety of cleaning, disinfection, and air filtration supplies are used to create a safe environment. At this point, your commercial property should be safe once again.
Black water and other hazards that result from storm damage pose serious risks. As an employer and property owner in South Pottstown, PA, you have the responsibility of ensuring the safety of the people working and living in your commercial buildings.

Learning the Differences Between Mitigation and Restoration

4/5/2021 (Permalink)

ceiling damaged by water Commercial damage in Charlestown, PA.

Mitigation vs Restoration

As you seek a flood cleanup company to bring your Charlestown, PA, business back to normal, you might hear about mitigation and restoration services. If you are new to these procedures, they might sound interchangeable, but they contain significant differences. Improve the recovery of your business building by learning more about the varying ways these procedures contribute to that goal.

Overall Purpose
Both mitigation and restoration aim to bring back the establishment. However, they have different purposes. Mitigation is immediately performed once the specialists have inspected the damage and obtained all the information. It is meant to provide some stability and prevent further damage before it continues to escalate. Restoration is the second part of the process that actually repairs and replaces items and materials as needed, which can bring your business back into a functional shape. Since these steps are connected, you can expect a restoration company to also provide mitigation as a service.

Procedures and Tools
The professionals of the flood cleanup company will use different methods and tools for both procedures. For instance, mitigation requires smaller operations such as:

  • Covering roof damage with tarp
  • Boarding up broken windows, doors and holes with plywood
  • Drying wet items and suctioning water from property
  • Removing fallen trees and branches
  • Building support to maintain the building's structure

Mitigation uses simple materials like tarp and wood to prevent potential future damage. Meanwhile, restoration requires more procedures and tools depending on the extensiveness of the damage. They usually involve repairing broken objects, replacing deeply affected materials or combating mold.

Mitigation is meant to be a quick process where the technicians must act fast and prevent more damage. Therefore, you can expect it to be a relatively fast process that occurs near the beginning of the treatment. Meanwhile, restoration involves multiple, complex activities, so it might take longer. Successful damage control can help reduce this time.
While mitigation and restoration are helpful towards the return of your business, they have different timeframes, purposes and resources. A flood cleanup company offers these and several other services.

Fire Extinguisher 101

3/26/2021 (Permalink)

Man using fire extinguisher to stop fire in the office. Concept of protection and security A fire extinguisher can be your best friend.

When And How To Use A Fire Extinguisher

If the smoke alarm in your Valley Forge, PA, is triggered, it often feels like a scary and chaotic situation. In the case of a small fire, using a fire extinguisher may solve the problem and help avoid extensive repairs by fire damage and restoration specialist. Before trying to put it out, it is important to consider the situation and know how to use the device.

When to Use
Your home is filled with memories, so trying to save them often immediately comes to mind. Luckily, fires tend to start small. If caught soon enough, having a fire extinguisher is vital to put it out. Unfortunately, fire spreads fast. Consider the following when deciding if the flames can be extinguished.

Not all extinguishers are the same. Verify that the one in your home is tested and the device is designed for different kinds of fire.
Ensure everyone in the home has been notified about the fire and emergency services have been called.
Verify you have a safe escape route in case the fires spreads too fast.
Since extinguishers come in many sizes, verify that you are physically able to use them the right way.
If in doubt, leave the fire to the professionals.

How to Use
While you may feel confident that you can handle the fire, you may not be as comfortable using the device. Most manufacturers use the same method for use, which is as easy as remembering the word “PASS.”

Pull the pin
Aim low
Squeeze the handle
Sweep side to side

Ensuring the last step is focused on the base of the fire. Continue doing it until the fire is out. If it happens to start up again, repeat the last three steps.
Whether faced with a small kitchen fire, flames in a trash can or other minor incident, a fire extinguisher can be your best friend. Before using it, the safety of everyone in the home needs to be considered first.

A Quick Guide To Fixing Leaking Toilets

3/15/2021 (Permalink)

Leakage of water from a toilet due to blockage of the pipe A leaking toilet can cause damage to your home in East-West Pikeland, PA.

If you experience a leaking toilet in your home, you can either fix the problem yourself or hire a plumber to handle the task for you. Whichever you choose, the matter needs to be rectified fast before sewage seeps out and ruins your floor, walls or cabinetry, thus requiring the rebuilding services of a water damage restoration expert. The following guide can help prevent this scenario from unfolding in your restroom.

Leaky Toilet Causes

A number of concerns are known triggers for bathroom leak disasters. Some of the most common include:

  • Worn out flappers
  • Loose base seals
  • Cracks in the tank or bowl
  • Rusty pipes

Those fearful of fixing a leaking toilet on their own must immediately seek professional assistance.

Leaky Toilet Fixes
If rusty pipes or a crack in the bowl or tank is not the cause of your leak, grab a wrench and use it to disconnect the shutoff valve from the supply tube. Drain the toilet before removing the caps that cover the closet bolts and taking off the hex nuts. Instead of grabbing your toilet by the tank, hold it firmly around the bowl as you carry it onto a sheet of cardboard or blanket you feel comfortable discarding.
Your following mission is to scrape off the old gasket from the closet flange. Once the screws securing it have been loosened, hook on the repair strap underneath. Next comes replacing the wax gasket, which has to be centered precisely on top of the flange.
Connect the water supply tube to the fill-valve shank located at the base of the tank. Compress the gasket by pressing down on the bowl. Repeat this action after replacing the bolts. With a hacksaw built for close-quarter usage, trim the bolts and then tighten them. After replacing the caps, you only need to reconnect the supply tube to the shutoff valve and then reopen it.
Whenever you discover a leaking toilet in East-West Pikeland, PA, urgent attention becomes necessary. Hiring a plumber or closely following the preceding steps means you should have a properly functioning commode in no time.

To Do Or Not To Do?

3/10/2021 (Permalink)

Furniture, home ornaments burned Fire damage

To Do Or Not To Do?

When tragedy happens to your home such as a fire and you see everything you own affected due to the fire/smoke that was in your home there are a few things to help not further any damage to your belongings. 

1. Make sure that if it is necessary to move contents in your home around to always keep your hands clean, that way you do not cause any further damage to your upholstery or walls. 

2. Always place a clean towel or old linen down in high traffic area to avoid damaging any flooring that may have been able to be restored.

3. Always make sure your electricity is turned off. Once it is safely turned off dispose of all food in the fridge/freezer and keep items that can be salvaged. Then make sure to prop open the doors.

4. Houseplants can be saved! Just make sure to clean both sides of their leaves!

What NOT to do yourself:

1. Do not attempt to wash or wipe down walls yourselves. SERVPRO of North East Chester County has specialty items and a certified team to come in and clean with our specific tools and equipment to ensure proper cleaning for your home. 

2. Do not consume any food that may have been affected by the fire. 

3. Do not try to wash your own clothes as it may damage your personal washing machines due to the intense smoke odor. SERVPRO of North East Chester County can take care of that for you. We will bag it up and have specialist take care of it for you!

SERVPRO of North East Chester County has detailed and certified technicians to property restore your home to become "your home" again with our intense fire training and knowledge. 

3 Ways the SERVPRO Disaster Recovery Team Can Help Your Business

2/24/2021 (Permalink)

Three people in front of a green truck Our team is standing by to make it “Like it never even happened.”

These Are Three Of The Ways Our Team Can Help Your Business

The SERVPRO disaster recovery team is staffed with the best of the best of our restoration professionals. We prequalify and strategically place our large-loss specialists to handle any size disaster quickly and professionally. 

1. Timely Mitigation
Our network of strategically placed storm response teams is on standby 24 hours a day and 365 days a year. The ability to mobilize 1,700 locally-owned franchises ensures that no disaster is too big for our team. All large losses are supervised by a commercial operations manager who makes sure all of our clients receive seamless communication and timely mitigation. SERVPRO professionals are Faster to Any Size Disaster.

2. Experience You Can Count On
Our disaster recovery team has worked with the hospitality industry, universities, municipalities, property managers and the Pentagon. We are ready to help whether you are recovering from a hurricane, tornado, flood, or blizzard. Our professionals have responded to major disasters across the country, including the California wildfires, major hurricanes, widespread flooding events, severe winter weather events and more. Our team is prepared to handle unpredictable and rapidly changing conditions.

3. National Reach With Local Expertise
The partnership between our Commercial Large Loss Division and 1,700 local franchises provides our team with the resources of a big company and the expertise of a locally owned franchise in Kimberton, PA. Our locally owned storm damage mitigation experts are the preferred vendor of many insurance companies and are prepared to utilize local partnerships with vendors and insurance professionals to best serve our clients.
When a major disaster strikes you need a disaster recovery team you can rely on. SERVPRO has the experience, resources and training to provide fast, professional mitigation services no matter what size, type or severity of disaster you are dealing with. Our team is standing by to make it “Like it never even happened.”

3 Steps To Take After an Incident Involving Sewage Backup

2/17/2021 (Permalink)

SERVPRO technicians getting inside a van a dehumidifier, drying equipment Sewage backup is a job for the experts at SERVPRO!

3 Steps To Take After an Incident Involving Sewage Backup

Sewer damage like cracked sewer lines may result in a sewage backup. This can in turn lead to problems like a flooded toilet or floor. There are certain steps you should take if you encounter such difficulties.

1. Evacuate the Vulnerable
Sewage can pose a serious health hazard. It may be filled with toxic chemicals, pathogens, dangerous microbes, disease and other lethal substances. Certain groups are more susceptible to the risks associated with such materials. Those that fall under this umbrella include:

  • Elderly individuals
  • Children
  • Immune-compromised people

They need to be removed from the affected area as soon as possible and not allowed to return until proper sanitization has taken place. Even if the overflow is on a small scale, it is better to be safe and ask them to leave.

2. Contact the Appropriate People
You may need to consult a professional remediation company in Chester Springs, PA, depending on how widespread the issue is. It is essential to inform the sewage company of what is going on. If the cause is in the main public sewer system rather than within your commercial property's, they need to pinpoint the location of the sewer damage/source and fix it. You may also need to call your utility providers and have them shut off the water and electricity to stop the surging waste and minimize electrical threats respectively. You should also notify your insurance carrier of the situation and begin gathering evidence like photos for your claim.

3. Clean
Employing a professional is strongly advised, but there are measures you can take on your own. If there is standing water, it needs to be sucked up with a wet vacuum or pumped out. You should take any salvageable dry items somewhere else and throw out contaminated ones, along with saturated materials like carpet and insulation. All surfaces that came into contact with the fluids need to be scrubbed with hot water and disinfectants.
The negative consequences of sewer damage may cost you a great deal of time and money. It is a good idea to contact professionals if the extent of the mess is severe.

During Regular Building Maintenance, Remember To Check Your Ceiling

2/3/2021 (Permalink)

Mold growth on ceiling tile Tile mold on ceiling in Spring City, PA

When it's time to do preventative maintenance at your Spring City, PA, facility, don't overlook your ceiling tiles. Most commercial buildings have long-lasting, durable ceilings, which make them easy to forget. However, the porous material in many ceilings makes them vulnerable to dirt, water stains or tile mold.

Tile Inspection

When you evaluate your ceiling, look for tile discoloration or warping due to water damage. Even if your roof is intact, suspended ceilings are susceptible to damage from:

  • Leaky pipes
  • Humidity or condensation in the ductwork
  • Dust and dirt, especially around vents

Grids can also become warped or rusty from exposure to water and humidity.

Your ceiling may have collected more dust and dirt than you expected. Wipe the grid with a damp cloth and some cleaner to see if it makes a clean spot. If so, your ceiling tiles are dirty, too. Clean your ceiling with a soft broom or a gentle commercial cleaner with no solvents.
Now is a good time to check any pipes or ductwork above the ceiling, especially in areas that appear stained or damaged. Cleaning your ductwork as part of a general maintenance routine will reduce the amount of dust above your ceiling.
If you find tile mold, a professional remediation company can help you find hidden water sources and mitigate damage.

Tile Replacement
If you need to replace some of your damaged tiles, check to see if the manufacturer still makes your pattern. It's a good idea to buy what you need plus about 2 percent extra to have on hand in case of future water damage or tile discoloration.
If you notice a big color difference between the old and new tiles, consider replacing all of them for a uniform look.
Maintaining the ceiling in your Spring City, PA, facility is a good way to keep problems like tile mold and excess dirt from getting out of hand.

Tips for Dealing With Water Damage in Your Home

1/7/2021 (Permalink)

Air movers and dehumidifiers placed in a damaged area Water damage in South Pottstown, PA

Water Cleanup Process

A serious flood in your South Pottstown, PA home can seem like a terribly stressful experience. When you’ve got a lot of damage to address, it may be hard to know where to begin. You’ve probably got some frustrating work ahead of you, bat taking on the cleanup process one step at a time can make it feel a lot more manageable.

Pump Out Standing Water
After water damage from broken pipes, the volume of water on your floors can be considerable. Some home owners will find whole feet of water on their basement floor after a pipe has burst. Removing the water is usually preferable to letting it dry.

  • Leaving a lot of standing water to evaporate can take too long
  • Stagnant water could cause considerable damage to your home before it evaporates
  • Professional help with a sump pump for water cleanup can help you get your home back to normal as quickly as possible

Run a Dehumidifier
When there has been water damage in your Phoenixville, PA home, moisture doesn’t linger only in your floors and furniture but also the air inside your home. A dehumidifier can pull water out of the air and also draw it out of some fabric fibers.

Run Your HVAC and Ceiling Fans
If your home’s power is working okay and there is no chance that your electrical panels were damaged by a flood, it may be helpful to keep your HVAC’s fan set to on rather than auto to keep air circulating. Even just ordinary ceiling fans can help to keep air moving and help things dry out.

Use Safe and Effective Cleaning Products
In the aftermath of water damage, a thorough cleanup may involve a little more effort than simply drying things out. The water that leaked may have been dirty, and it could have washed dirt and debris over everything that it touched. Use a disinfecting agent that will take care of any residual dirt and grime.

Prepare Your Company for Emergencies

1/7/2021 (Permalink)

Contingency Plan A contingency plan helps your company prepare for unforeseen emergencies

Prepare Your Company for Emergencies

No business owner wants to imagine a devastating fire destroying their building and property, but it is critical to be prepared just in case. Your company in Spring City, PA, needs a contingency plan to address how the company will respond in the event of an emergency. The better prepared you are, the quicker you can respond.

How To Develop a Comprehensive Plan
The first step is to assign a designated safety person who is responsible for implementing the plan. If you don't have a safety person already, consider a plant manager or Human Resources team member to assume the role. Include representatives from each area to ensure you consider all perspectives when developing the plan. Set up meeting times to discuss the following items:

  • Assign those who are responsible for ensuring the safety of each employee during an evacuation.
  • Determine who is responsible for calling the Fire Department. Include contact information about fire damage services as well.
  • Conduct an analysis of all potential hazards and determine the severity of the threats.
  • Develop a plan to address each threat and create written procedures for staff to follow.

How You Implement the Plan
It is critical to train all employees on their role in implementing the contingency plan. The fire alarm will likely be different than the signal for inclement weather, such as a tornado or hurricane, so make sure everyone is aware of each. Ensure all employees understand the importance of following directions during an emergency.
No evacuation plan is successful without conducting emergency drills. Ensure that everyone has evacuated, and keep track of how long it took. Identify any potential issues to the success of the program and continue the drills until you feel comfortable with the response time. After that point, you can reduce the frequency of the drills.
A contingency plan helps your company prepare for unforeseen emergencies. Make sure your employees understand their role in a successful program.

Removing Moisture From a Home

1/7/2021 (Permalink)

Flood cuts in a home and drying equipment placed in damaged area Chester Springs home gets a flood cut

Tasks the Professionals Will Take Before You Can Return To Your Home

After severe flooding, be prepared to have remediation professionals at your home in Chester Springs, PA, for quite some time. This is because your home must be completely dried out before the restoration work can begin. 

Pumping Standing Water Out
All of the water must be removed from your home after severe flooding. To start, the team will remove any furniture or other items that are soaked. Then, they will pump out the water and try to dry the house. If it is nice out, they will open the doors and windows. They may have to remove your doors and windows to complete this task. This is because doors and windows tend to swell after they have gotten wet. However, if it is very humid outside, they will not be able to do this and use dehumidifiers instead.

Drying the Walls
After moisture from the flooding has been removed, they will start working on the walls, which will need to be washed to remove any mud or other harmful contaminants. Then, they will dry out the walls using a specific process, including:

  • Using flood cuts to expose the studs
  • Using a disinfectant to prevent mold growth
  • Drying out the structure

Assessing the Damage
After they tear out the drywall, the contractors must determine if other materials must be repaired or replaced. They will often consider the time needed and your budget. For instance, if drywall on a wall that does not have insulation got wet, they will use a minimally invasive technique to dry the studs and save the drywall. On the other hand, they may have to replace all of your materials.
To save your home from contamination and moisture damage, a remediation team will use specific techniques to dry your home. This involves drying out a home, using flood cuts to ensure the structure is dry and determining whether your materials need to be repaired or replaced.

How to Flush Your Water Heater

12/22/2020 (Permalink)

Man's hands unscrewing a screw-nut on a water heater with a wrench on a boiler Performing regular maintenance, such as a simple flush

Help Maintain A Crucial Appliance In Your Home

Much like any other appliance in your Phoenixville, PA, home, your water heater requires routine maintenance in order to continue functioning properly. Performing regular maintenance, such as a simple flush, can help keep your appliance running smoothly for years to come. The good news is that this process is quite simple to execute, even if you lack prior plumbing experience.

1. Turn Off the Machine.
This process varies depending on which type of model your home is equipped with. For gas models, simply cut the gas and extinguish the pilot light. Electric models can be switched off via your home's circuit box.

2. Empty and Flush the Tank.
Open your device's drain valve and allow the water to flow freely for several minutes until the tank is completely drained. You can switch on the faucet in your kitchen sink to help the water drain more smoothly and efficiently. Wait a few minutes before turning off the supply valve. Switch the supply valve back on once the water flow ceases entirely. Flush the water heater quickly before cutting the supply once again.

3. Refill the Water Tank.
Once you feel satisfied that all of the water and debris left in the tank has been drained, you may close the valve. Switch the water supply back on and closely watch the flowing faucet in your kitchen sink. The stream will start flowing smoothly again once the water tank is completely full.

4. Reactivate the Power.
After the tank has been refilled, you can switch the power on. Do so by repeating step one in reverse order. Double-check to make sure the water tank has been filled completely before restoring the power. Doing so with a half-full tank can damage your appliance. Your water heater flush is now complete.
Performing a successful flush on your water heater is a simple way to help maintain a crucial appliance in your home. Make sure to contact water remediation experts for assistance if you encounter any problems during your flush.

3 Common Areas for Mold Your Bathroom

12/22/2020 (Permalink)

Macro white tiles with a grout mold. Mold is found in the grout that holds tiles together

3 Common Areas for Mold Your Bathroom

In the wild, mold's ability to decompose its host is vital for the ecosystem. In your home, however, it will gradually rot organic household building materials leading homeowners in South Pottstown, PA, to accrue home damage costs. Bathrooms provide mold the essential elements it needs to thrive, including:

  • Moisture
  • Nutrients
  • Darkness

Due to the constant use of water in bathrooms, it is not uncommon to find fungus growing in more than one area. Here are some common places for mold in your bathroom.

Mold is found in the grout that holds tiles together. The tiles in your shower are constantly damp, and grout contains the proper nutrition for fungus to grow. Left unattended, it can deteriorate the grout and spread behind the tiles, eventually causing them to fall. A mold cleaning service, such as mold remediation, is often necessary under these circumstances.

Though mold in the walls is not limited to bathrooms, the constant use of water in this space leaves them damp, especially if there is no ventilation system installed. Spotting black, green, or yellow-colored slime on the walls is a matter of urgency and should be cleaned immediately. Fungus that is allowed to develop will cause the wooden structure to rot.

Toilets, Showerheads, Faucets, and Pipes
Fungus grows where water accumulates, especially in the water dispensing and draining areas of your bathroom. Unproperly drained pipes can hold water long enough for mold spores to develop. Mold cleaning in these instances involves drainage of substances that kill it, such as hot water and vinegar. Showerheads, toilets, and faucets can also be cleaned with vinegar to prevent unwanted colonies.
Cleaning your bathroom weekly will prevent severe mold damage. Likewise, installing a ventilation system where dampness and humidity are unavoidable is ideal for mold prevention. In some cases, it is best to hire a company that provides mold cleaning services to properly remove it.

7 Steps for Mold Remediation

12/16/2020 (Permalink)

Mold Quarantine Mold remediation services in Phoenixville, PA

Here Are Seven Steps For Proper Mold Remediation

As a Phoenixville, PA, business owner, you have a lot of responsibilities. On top of all your daily tasks, it’s essential to ensure the safety and health of your employees. Mold is one issue that many business owners fail to understand until it has become a problem. Don’t let black mold catch you by surprise.

1. Professional Contacts
First, a business owner should have contact information for a clean up and restoration company. Many restoration companies provide emergency services and can be on-site fast to assist with the situation. Mold can spread quickly, in as little as 48 hours, so should be taken care of by a mold remediation specialist as soon as possible.

2. Inspection and Assessment
Because mold needs moisture to grow, an inspection can determine the cause of the problem. Common causes for moisture in a building include leaking roofs or plumbing, flooding, or high humidity levels. A specialist can walk around your property to determine the source of moisture.

3. Containment
While the moisture problem is corrected, remediation professionals work to contain the mold spores. Fans and HVAC systems are turned off to prevent black mold from spreading. Special tools and procedures are used to isolate the area during the work.

4. Air Decontamination
Filtration equipment captures mold spores and prevents them from spreading. HEPA vacuums and air scrubbers are some tools that may be used.

5. Removal
Depending on the area that has been contaminated with mold, it may be necessary to remove drywall, carpeting and belongings. Porous materials are especially difficult to remove mold from and may need to be thrown away.

6. Cleaning
There are cleaning and sanitizing methods available for furniture, curtains, clothing and other items that have been affected by mold. Fogging equipment is used to remove strong odors.

7. Restoration
The final step in mold cleanup is restoration, replacing drywall, carpet and other building materials. Getting your building back to normal operating standards is essential.
Business owners need to understand the importance of dealing with a black mold problem as quickly as possible. Mold remediation specialists are available to assist with cleanup.

A Pipe Burst in My Commercial Building! What Now?

12/16/2020 (Permalink)

Burst pipe with water A pipe burst in a commercial building

A Pipe Burst in My Commercial Building! What Now?

There’s no worse feeling than walking into your business to discover a flooded floor, especially if the water is still flowing in. First, you must find the source of the flood to shut it off. There’s a good chance that it’s a broken pipe. Swift action needs to be taken to stop the water and begin the pipe burst cleanup process. Every second counts, so what’s next?

1. Extract Standing Water
Once the water has stopped flowing, the standing water must be extracted as quickly as possible. A wet/dry vacuum can be a lifesaver in this scenario. It’s a safe, efficient method of extracting standing water, as well as small, floating debris.

2. Create Proper Airflow
As soon as the standing water is extracted, the drying process should begin. It can help to allow fresh air into the area, if possible, as long as the outdoor humidity is lower than the indoor.

3. Remove Water-Soaked Materials
Next, you’ll need to remove all water-soaked items and dispose of anything that isn’t salvageable. Most porous materials will be unsalvageable, especially if sewage is involved. However, a water damage restoration company may be able to restore some of these items. Typically, during pipe burst cleanup, some drywall will have to be removed; it can quickly soak up water. Any saturated carpet and carpet padding will also have to be removed and disposed of.

4. Dry the Building
Then, it’ll be time to bring in fans and dehumidifiers to capture more air moisture. Anything that can’t be completely dried within 48 hours must be thrown out, as mold can begin growing. Mold growth can lead to even more severe issues.

5. Clean and Disinfect Salvageable Materials
Anything that’s potentially salvageable needs to be cleaned thoroughly and then disinfected. If it’s a sewage pipe that has burst, it’s highly recommended that you get a sewage cleanup company to complete a deep, professional cleaning.
If your commercial building experiences a water disaster in Phoenixville, PA, time is of the essence. Pipe burst cleanup must begin immediately to prevent as much damage as possible.

3 Ways Fire and Water Damage Can Coincide

12/16/2020 (Permalink)

Firefighters putting out a fire in a house Water and fire damage at a home located in Phoenixville, PA

Putting out a blaze is the primary concern when firefighters arrive at the scene of a house fire in Phoenixville, PA. Flames have the most obvious cosmetic and structural effect on a residential property, but damage due to water is often also present. Standing water or high levels of residual moisture will compound primary fire damage.

Here Are 3 Ways In Which Water Damage Coincides With Fires

1. Fire Hoses
Hoses that connect to fire hydrants may release anywhere from 60 up to 200 gallons per minute. A standard fire hose emits about 150 gallons of water per minute. This can quickly cause standing water to pool in a structure where a conflagration is in the process of being put out. This water starts out clean but becomes contaminated by ash and smoke. It may be necessary to pump standing water out of a residence after the Fire Department responds to an incident.

2. Home Fire Sprinklers
Fire sprinklers are designed to activate one at a time to limit the amount of damage due to fire suppression. High air temperatures cause glass bulbs to burst and activate spray mechanisms. These systems can still contribute moisture to fire damage that exacerbates the primary damage.

3. Secondary Damage
When a fire is the original cause of damage to a residence, burnt materials are considered primary damage. Any water introduced to a structure during suppression efforts and the combined effect of fire and water damage are considered secondary damage but should be covered by homeowners insurance in the event of an accidental fire.
No matter the source of water, the clean Category One water emitted by a fire hose or home sprinkler system degrades into grossly contaminated Category Three water upon contact with soot and smoke. Timely mitigation is essential for contaminated water and fire damage at a home located in Phoenixville, PA.

Flood Insurance: Do I Need It?

11/12/2020 (Permalink)

Flood insurance form on a table with a book. Flood Insurance: Do I Need It?

Protect Yourself And Livelihood With Flood Insurance Coverage

Business owners in East-West Vincent, PA, face many risks in the commercial marketplace: capitalization, economic downturns, competition and even operational threats, like extreme weather, can all lead to financial failure. Some weather events — damaging winds and lightning, for example — generally are covered by commercial insurance. A standard business owner's policy will provide for heavy rain, cascading gutters and melting snow that leak (from above) into your commercial space. However, flooding (even storm-generated flooding) requires flood insurance.
Here's a rundown of need-to-know facts about this niche sector of business insurance:

Coverage: Insurance underwrites losses from flood damage to your building and property. As defined, a "flood" is water that affects at least two acres or two properties.
Exemptions: Insurance doesn't cover the exterior of your property. Septic systems, landscaping and business vehicles are exempt. Further, it doesn't apply to losses resulting from business interruption (closure) due to water damage.
Location: Geographical location is the key factor that determines your business' risk for flood damage. Check online flood maps or contact your local government to find out if you are in a flood zone.
Stipulation: You're required to purchase insurance if your business is located in a high-risk flood zone and you hold a mortgage from a federally-regulated or insured lender.
Vendor: You can obtain a policy through the federal government's National Flood Insurance Program. However, you must purchase it through a professional insurance agent; you can't buy a policy directly from the government.
Amount: An insurance policy guarantees up to $500,000 in coverage for your building and $500,000 for its contents. You can buy additional coverage to repair and restore your damaged property that includes business interruption provisions.
Post-flood property damage: Mold damage (resulting from a flood) is covered; however, each claim is evaluated individually.

Whether floodwaters come from raging rivers or overflowing levees, torrential rains, a ruptured dam or storm surge, they can be devastating for affected businesses. Savvy business owners know their flood risk and recognize the importance of protecting themselves and their livelihood with flood insurance coverage.

Why You Should Use a Certified Restoration Company After Your Next Flood

11/5/2020 (Permalink)

General manager holding a certificate for water damage restoration IICRC certified

Once you discover a broken pipe in your Devault, PA, building, you need to act quickly. You cannot just sit around and hope the water goes away on its own. That’s because the longer the water remains on the premises, the more damage it will cause.
You may be tempted to perform the pipe burst cleanup on your own to save money. However, this could just make the problem worse. The remediation process is complicated, particularly if the pipe in question is connected to a sewer line. That is why you need to have employees from a sewer cleanup company do the repairs. These remediation professionals should have the training and certification they need to do the job properly.

Restoration Technician Standards

Look for a cleanup business that was certified by the Institute of Inspection Cleaning and Restoration. The IICRC develops restoration standards used around the world. The standards are based on certain principles, which are regularly updated following developments in:

  • Testing procedures
  • Technology
  • Processing

To achieve IICRC certification, companies must pass a specific audit. Once the business is certified, its professionals cannot perform a pipe burst cleanup unless they meet IICRC standards.

Benefits of Certified Technicians
There are many reasons to use certified professionals for your restoration project. They should have the most advanced equipment, which will speed up the drying process. They will also know the best ways to prevent mold from taking over the property.
Cleanup experts will additionally know how to handle a potentially pressurized situation. You may feel stressed out thinking about all the water damage in your building. The pros can calmly answer your questions and reassure you that things will soon go back to normal. Ideally, the professionals will communicate with you openly throughout the remediation.
Call certified pipe burst cleanup experts the next time your building floods. You can trust that these professionals will follow the necessary standards and perform the restoration safely.

4 Traits to Look for in a Fire Restoration Company

11/4/2020 (Permalink)

Three employees in front of a SERVPRO box truck getting their picture taken SERVPRO crew in Kenilworth, PA

Keep These Key Points In Mind

Has your commercial building in Kenilworth, PA, been damaged by fire or smoke? In the event of a commercial fire, it's important to hire a competent service to restore your building to working order. There are a few traits that you should look for in a fire damage restoration company. As the owner, you should be informed about the most effective and efficient practices that only the best services employ.

1. Prompt Response
Time is of the essence after a damaging fire, and it's important that the company of your choice can arrive promptly. It's best if the assessment and repairs get started as soon as possible, as to minimize any further damages.

2. Detailed Assessment
The fire damage restoration company of your choosing should conduct a complete and comprehensive assessment of your building. This is important so any damages—minute or not—can be identified and addressed as soon as possible. Seemingly small damages can quickly progress into larger issues if not caught early and handled properly.

3. Thorough Repairs
After a meticulous inspection of your building, repairs should start promptly. Aside from being carried out in a timely manner, the reparations should also be comprehensive. A professional should be sure to triple-check his or her work, and it's essential that even the smallest of damages be addressed with haste—lest you risk more serious damages.

4. Efficient Cleanup
Along with a fire comes smoke damage and lingering fumes. A proper company—whether it be conducting smoke cleanup or dealing with scorched walls—should always be sure to clear any debris and clear any and all surfaces of smoke, fumes and soot. Additionally, any water damage caused by your building's fire suppression system will be dealt with. Pumps will be brought in to dispose of standing water, and any furniture will be dried as well.
When employing a company for fire damage restoration, it's important to keep these key points in mind.

Tips To Recover From Storm Damage

10/21/2020 (Permalink)

worker removing carpet damaged by storm water Carpet damaged in Ludwigs Corner, PA

Tips That Can Help You Restore Your Home After Storm Damage

When dealing with damage after a storm, it is difficult to know what steps to take. Every circumstance is different, but there are some storm tips that can help you restore your home in Ludwigs Corner, PA, as quickly as possible.

1. Stay Safe
Once the storm has passed, you will want to inspect your home for damage. Before you begin, follow some safety tips and never inspect after dark.

If you spot extensive structural damage, don't stay in the house. Call a storm damage restoration service as soon as possible to safely assess the damage.
When a gas odor is detected, immediately go outside and call the gas company.
Look out for exposed nails and broken glass.
Don't walk in standing water.
Stay away from downed power lines.

2. Check for Damage
Once you have determined that it's safe to remain in the house, some storm tips will make the job easier. Take pictures of the storm damage as you spot it. This will help the insurance adjuster when they arrive.
Roof damage is common after strong winds. Look for holes in the roof, as well as missing or broken shingles. Check the gutters and downspouts and remove any debris.
Doors and windows are also susceptible to wind damage. Look for cracks and broken panes in the windows, and check the doors for damaged frames. Board up broken windows before help arrives to mitigate the damage. Check the siding and bricks on the exterior of your house. Also, inspect outdoor air conditioners for damage.

3. Call Your Insurance Agent
Check with your insurance agent to determine the coverage under your policy. Your provider will also help guide you in the steps needed to make a claim.
Recovering from a weather event is devastating. If you follow some sound storm tips, you'll be able to get your house back in order much quicker.

Which Air Filtration Systems Best Remove Mold?

10/7/2020 (Permalink)

Air filter for HVAC system - filtration concept One of your best options is a purifier that includes a HEPA filter

Air filtration is a great way to keep harmful impurities away from your family. Using an air purifier has other benefits as well, but you need to know which one is best capable of removing noxious mold spores. Read on to find out which types are most effective at completing the task.

Benefits of Air Purification

Besides removing floating fungal invaders, air purifiers generate atmospheres that are:

  • Clean
  • Odorless
  • Dustless
  • Free From Pet Dander

Note that HVAC attachments reduce the burden placed upon your device, subsequently extending its life.
Although most purifiers can achieve the above objectives with ease, not all are as effective at eliminating mold spores. Making the right choice of air filtration is critical if you wish to keep your house free from a situation requiring the services of a mold renovation specialist.

Styles of Air Purification
Assuming your primary goal is to remove aerial fungi, one of your best options is a purifier that includes a HEPA filter. Able to remove 99.97% of particles 0.3 microns or larger, machines equipped as such can be expected to vastly improve your home’s breathability. Be certain to regularly change its filter, though, as failure to do so can result in captured specks escaping.
Your other superior choice is a Photo Electrochemical Oxidizer. Using light activation to destroy air particles, these contraptions are capable of actually eradicating airborne offenders instead of merely trapping them.
Many other systems exist, but none are better than either of the above selections. Photocatalytic oxidizers, for instance, can expunge some organic molecules, but they are highly inefficient. Ozone generators flood your residence with this peculiar-smelling form of oxygen on purpose, a bad idea for those with certain sensitivities. Carbon filter purifiers, which trap gasses, are totally incapable of removing fungus spores.
Keep your residence in North - East Coventry, PA, clear of mold growth through the use of effective air filtration, making sure that whichever model you pick is capable of handling the job.

Reasons for Toilet Leaks and How to Respond

10/7/2020 (Permalink)

Leakage of water from a toilet due to blockage of the pipe A leaking toilet is a serious obstacle, but dealing with one should not be an oversized headache

Should you develop a leaking toilet, there are a number of possible reasons. Identify the source of your heartache to pinpoint what repair is needed to get your commode properly flushing once more.

Toilet Leak Causes

Here are three common reasons water may begin flowing improperly from your commode.

1. A Crack
Older toilets are prone to developing fissures. Failure to tackle this malady quickly could allow for greater problems to emerge.

2. A Worn Flapper
Leakage may arise when this component suffers from extended use and begins blocking water.

3. A Loose Base Seal
When water surrounds your toilet, it may be because the parts keeping it securely attached have become worn.
Another possibility is that you do not have a leaking toilet at all. Plumbing that has become rusted, for instance, can fracture, resulting in water pooling around your toilet's base. Another scenario is mere condensation triggered by too much humidity. Consult an expert if you are unable to definitively determine the issue.

Toilet Leak Repairs
In cases where water emerges from beneath the toilet, you may be able to alleviate the matter by tightening your system’s grounding bolts. Take extra care when doing so, however, that you apply the appropriate amount of pressure, as too much can provoke additional damage. Caulking remains a hotly debated issue, so use your best judgment regarding this procedure.
Should the above fail to cure your bathroom leak, complete removal and replacement of your commode may become necessary. This is a complex task best handled by a commercial water damage expert. Choose one that will arrive at your home in Parker Ford, PA, at the earliest possible moment. The longer you take to address the trouble, the more complex the concern can become.
A leaking toilet is a serious obstacle, but dealing with one should not be an oversized headache. Once you identify your leak’s origin, hire a qualified professional to correct the situation.

Understanding the Span of Commercial Property Insurance Coverage

10/2/2020 (Permalink)

green truck next to commercial property SERVPRO of North East Chester County

Businesses are susceptible to the ravages of countless forces of nature and humanity throughout their lifetimes. At any moment, properties are at risk of damage. Commercial insurance is therefore a necessary precaution for business owners. What exactly does property insurance cover though? Read on to find out.

What Physical Aspects Does Commercial Property Insurance Cover?

Commercial property insurance covers a business's physical capital/assets. This includes buildings, the contents of buildings and assets outside of buildings. Both office and manufacturing equipment like computers and heavy machinery are generally covered, as are inventory, necessary documents, outer features like fences and any other physical item you are willing to pay to insure. The cost of repairs, hiring a professional restoration company in Phonexville, PA if necessary and the cost of replacement in the case that broken property is irreparable all come under the umbrella of commercial property policies.

What Kind of Damage/Loss Does Commercial Property Insurance Cover?

Commercial insurance also protects against a wide variety of damage types and loss. Coverage usually includes the following:

Fire damage (including smoke and soot damage)
Loss from theft or vandalism
Storm damage
Burst pipes

Some kinds of damage are not normally included in a commercial property insurance package. Earthquake and flood coverage, for example, are usually optional.

What Amount Does Commercial Property Insurance Cover?

So how much damage will commercial property insurance pay to repair? The amount varies, depending on how much you are willing to pay, though there is often a cap on how much the insurance company will pay out. Just like the price you pay varies based on the extent of your business assets, so too does the amount your policy covers; it will not always pay out every cent required after an incident.

Commercial insurance is a justified expense for any business. The protection afforded in the case of natural or human-made catastrophes makes the price well worth it.

How to Maintain a Commercial Roof

9/24/2020 (Permalink)

Architectural detail of metal roofing on commercial construction We can help restore your commercial roof after Storm Damage in Phoenixville, PA

Commercial Roof Maintenance

Commercial roofs in Phoenixville, PA are subject to wind damage that can threaten structural integrity. That's why you need to be on top of any issues as soon as they show up. Besides, waiting out can cost you a fortune in roof repairs or even worse.
The early signs of roof damage include:

  • Water stains in the walls or ceiling
  • Mold or mildew
  • Wood damage

Regular Inspections

The secret to avoiding a costly roof rebuild is having inspections done at least twice a year. During these visits, the professional should look for signs of cracking, peeled edges or flashing and decide if there is a need for repair or not. However, do not be tempted to DIY this inspection as you might cause more damage while walking on the roof. It is better to leave it to the pros.

Quick Repairs

After the inspection, it is wise to do any recommended repairs immediately to avoid further damage. These small repairs cost a lot less compared to serious roof damage, and they usually don't affect operations in any way. Also, it would be nice to trim any overlaying branches while the renovation guys are still on site.

Keep it Clean

Dirt and debris can clog gutters and the storm drain, resulting in roof damage. Water will have nowhere else to go, and that creates unimaginable pressure on your poor roof. As a result, you can experience a nasty leak that would put you at risk of mold and structural damage. So, it is better to have all leaves, snow, and debris cleaned off your roof regularly.

A good commercial roof can last up to 20 years with proper care and maintenance. All you need to do is find a reliable roofing company that can clean, inspects, and repairs your roof regularly. They should also be able to respond fast in the event of an emergency.

Can Lightning Cause a House Fire?

9/24/2020 (Permalink)

Thunderbolt over the house with dark stormy sky on the background and moon shining through the cloud A lightning fire is a common occurrence in nature but can also occur to homes and other buildings

Most homeowners experience a number of severe storms each year. Although most people do not usually think about it, a lightning fire can and does occasionally occur. During 2007-2011, lightning-caused over $450 million in property damage each year. Knowing how lightning travels can help you understand your risk of a fire.

What Happens to the House?

All homes contain paths that could be used as the lightning strike travels to different parts of the residence. When a house sustains a direct impact, many types of damage can occur:

  • Breaks and cracks in concrete, bricks, and stone
  • Shattered windows
  • Damaged foundations
  • Electrical surges that damage appliances and electronics
  • Fire ignition

Once a house is struck, the energy can continue to surge through a path until it reaches the ground. As the energy encounters flammable materials, it can start a house fire. Attics, roofs, and fallen trees are common areas for fires to start.

How Can the Home Be Protected?
Ensure that your house is fitted with a lightning rod and that the rod is the highest point of your dwelling. If the rod is struck, it should allow the electricity to disperse safely through your home and avoid a lightning fire. Keeping your roof in good repair and choosing flame-resistant shingles can help. If tall branches are growing near, consider having them trimmed so that they are not hanging over your roof. Protect your appliances and electronics by using a surge protector or unplugging them during a storm. If your home is struck by lightning, call your emergency fire department to check for fires in areas that may not be obvious.
A lightning fire is a common occurrence in nature but can also occur to homes and other buildings. If you have experienced a fire in Birchrunville, PA, call a professional fire restoration service to help return your home to its pre-fire condition.

6 Places To Check for Mold Growth in a Commercial Facility

9/1/2020 (Permalink)

Hand showing mold growth on ceiling Mold growth in a Phoenixville, PA commercial building

Places To Check For Mold Growth

The ominous musty odor of mold often alerts many commercial property owners to the growth of the fungus. While you can immediately call an indoor environmental specialist in Phoenixville, PA, out to your property to perform a mold test, you can always perform a thorough inspection of areas common to fungal development.

1. Plumbing
Look around exposed plumbing throughout your facility. Search for damp areas or signs of leaks. The plumbing problem need not be extensive; a few consistent drips are often enough to lead to mold growth. Unfortunately, not all plumbing issues occur on exposed pipes, which means you may need a professional inspection to rule it out.

2. Foundation
Take a walk around the outside of the building and in the basement. Look for signs of damage, like cracks in the building materials, anywhere that water may enter the property.

3. Windows
Before contacting the indoor environmental specialist, check around the windows, making sure that the seals are intact. Many facility owners neglect window and door seals, which can lead to water intrusion and mold development.

4. Vents
Kitchen and bathroom vents can trap all sorts of debris that become food to mold, and when in a humid space, development can occur rapidly. Also, the seals around roof vents, when old, can provide another access point for water.

5. Storage Units
Many warehouse facilities have large storage units that do not move. Unfortunately, these units, especially those against walls, can hide water damage and mold. During your inspection, pull away boxes and materials to view the wall behind the shelves.

6. Appliances
Pull appliances out to ensure there are no leaks. Also, clean frequently used devices, like microwaves, to eliminate a potential food source for mold.
While a thorough inspection is not a replacement for the tests performed by an indoor environmental specialist, it can make you aware of an actual problem. The odor alone is not an indicator for mold; finding visual proof of growth, and then testing is the only definitive approach.

How Can I Be Proactive About Plumbing Issues?

9/1/2020 (Permalink)

water leak out from piping system make ceiling damaged Water leaking out from pipe system

Plumbing Inspection And Maintenance For Your Business

How often do you have someone come in to inspect the plumbing in your business in Valley Forge, PA? Regular inspections and maintenance help prevent plumbing problems and keep your company running smoothly. Don’t let a broken pipe catch you off guard. Set up a routine to look at the following so that you don’t miss a potential problem.

1. Rust and Limescale
Look for corrosion on pipes and limescale on faucets. The significant buildup may mean you need to replace those pipes and parts soon.

2. Visible Leaks
Do you see any standing water or water damage? Are there signs of mold, or does the area smell musty? Leaking pipes damage your property and also cost you thousands of dollars a year in wasted water.

3. Water Pressure
Normal water pressure is between 40 psi and 80 psi. If you have a multistory building, it will be higher on the lower floors and lower on the upper floors. Pressure that’s too high puts a strain on the water main, leading to plumbing problems such as a broken pipe.

4. Drains
Test the flow rate of all your building’s drains. Clean out any that are clogged, and use a camera to inspect the drain lines to make sure they’re not cracked, bent or damaged.

5. Valves
Verify all the safety and shutoff valves work properly and replace any that are broken. If you have a major water issue, you want to be able to shut off the water to just the affected areas, not the whole building.

6. Backflow
Commercial buildings must have working backflow prevention. Test it yearly to make sure water isn’t flowing backward or isn’t getting contaminated with toxins.

7. Water Heater
Inspect your building’s water heater to ensure it heats water to at least 140 degrees Fahrenheit and doesn’t have any broken valves.
Annual preventative maintenance on your building ensures small plumbing problems don’t grow into severe complications. If you discover damage, work with a water cleanup company in Valley Forge, PA, to clean up the water and repair any structural issues.

Supplies That Protect the Health and Well-Being of Your Employees When Disaster Strikes

9/1/2020 (Permalink)

Safety goggles Keeping goggles in a first aid kit can protect the eyes

A Well-Stocked Emergency Kit For Your Business

A well-supplied first aid kit that is easily accessible to every employee after a disaster at your Charlestown, PA, business is as essential as an emergency disaster crew to assist with the following.

  • Clean-up
  • Repair
  • Restoration
  • Safe return

You can deal with injuries until medical attention arrives if your emergency kit includes these supplies.

Antibiotic Ointment
Wounds of any size can become infected and something as simple as an antibiotic ointment can prevent cuts and scrapes from leading to severe problems.

Variety of Bandages
Storing multiple sizes of bandages in an emergency kit can keep wounds clean and prevent infection when unexpected accidents break the skin.

If a catastrophic event causes an injury leading to large quantities of blood, having a tourniquet available in a first aid kit can save someone's life.

Accidents, including falls, slips, and falling debris, can cause broken bones or strained muscles. A splint can steady and immobilize injured parts of the body to ease pain and prevent further injury. part and prevent

Non-latex gloves
If you need to administer emergency medical care to a colleague, it is helpful to use non-latex gloves to avoid transmitting or receiving germs from unclean hands.

CPR Mask
If a fire occurs at your business, you may need to revive someone by using CPR. A CPR mask will make it easier to seal the victim's nose and also seal off body fluids.

Hurricanes or storms can cause broken glass windows and doors. If glass goes flying, it can cause injuries from cuts and debris that become lodged in the skin. Tweezers can help extract foreign particles from wounds.

Eye Goggles
Events like fires can cause flames, smoke, and soot to irritate the eyes, making it difficult to see. Keeping goggles in a first aid kit can protect the eyes.
A Charlestown, PA, business should not underestimate the value of a well-stocked emergency kit.

3 Signs Your House Has Nasty Black Mold

8/13/2020 (Permalink)

Black mold growth on white wall Mold damage in a Kimberton, PA home

Three Potential Signs Of Mold In Your Home

Inside your home, the air is filled with countless spores of all sorts of different fungi. Most are harmless, but some can cause explosive mold growth in the right conditions.
Unfortunately, air purifiers are generally no help in the fight against mold. There are three potential signs of mold in your house:

  • Visible mold growth
  • Flooding or water damage
  • A noticeable musty odor inside

1. Black, Green or Yellow Mold Can Be Visible
Unless you can actually see the mold, you’ll probably need a mold test by an indoor environmental specialist in Kimberton, PA, to know for sure. Here are two other signs that you need to test your home for mold.

2. Water Damage Should Always Be Suspect
Mold loves water and cellulose. That’s why water-damaged wood and especially drywall are so attractive to it – it provides the perfect combination of nutrients and a porous surface, leading to uncontrollable growth.
After a water leak or flooding in Kimberton, PA, you need a licensed indoor environmental specialist to check for hidden damage. A Certified Industrial Hygienist can perform a thorough examination for any area of potential mold.
Black mold can grow anywhere the conditions are conducive. Once a porous surface with available food has absorbed water, the mold doesn’t need light to develop. It digs into construction materials and even carpets, becoming tough to eliminate.

3. A Moldy or Mildew Smell Is a Sure Sign
A very transient smell of fungus may come from outside. However, if you notice a musty odor more than once in a spot, you have fungus growing inside – it’s like smoke to fire.
Mold damage can often be easily fixed if caught early. Once the indoor environmental specialist has identified the location, a restoration technician will strip the mold from all surfaces or replace items that can’t be cleaned.
Most areas can be disinfected using SERVPROXIDE™, a hospital-grade disinfectant. Other, less water-sensitive items can be sanitized – not only removing mold spores but even killing dangerous viruses and bacteria. SERVPRO returns your home “Like it never even happened.”

Protecting Windows From Strong Winds

8/13/2020 (Permalink)

Metal accordion storm shutters closed to protect a home from the oncoming hurricane. Protect the windows of your home with storm shutters

Ways To Keep Your Home Safe From High Winds

When a storm with high winds comes to East - West Pikeland, PA, one of the most important things you can do to protect your home is to cover the windows. Fortunately, there are a variety of permanent and temporary solutions to keep your home safe.

Permanent Options
For homeowners in areas with frequent strong storms, investing in permanent window protection can be a wise choice. There are a variety of shutters on the market, including the following:

  • Accordion
  • Bahama
  • Colonial
  • Rolling

The accordion style shutter is the least expensive permanent option. They are generally made of aluminum and open horizontally. The Bahama style shutter opens like an awning and can be closed flat against the window when high winds are forecast. Colonia style shutters are two panels placed on either side of the window that closes inward and are bolted together for protection during a storm. The rolling style shutter is the most expensive, but also the most protective. When not in use, they are in a roll at the top of the window. When needed, the homeowner rolls them down using a crank or remote, depending on the model. The shutter is then bolted at the bottom of the window.

Temporary Options
In addition to permanent storm shutters, there are a few temporary solutions available. Storm panels are usually made of aluminum, steel or polycarbonate. They are bolted to the top and bottom of windows when a strong storm is expected. Plywood sheets are another temporary option. Although effective and economical, plywood can be difficult to install. If you choose to use plywood, make sure it is at least five-eighths of an inch thick and securely attached to your home.
While storm shutters, either permanent or temporary, can protect your windows from high winds, your home may still suffer serious damage during a hurricane or other strong storm. Fortunately, an experienced restoration team can help you get your home back to normal quickly and safely.

Estimating Restoration Costs in the Wake of a Fire

7/7/2020 (Permalink)

Boarded up storefronts Board up services in Chester Springs, PA

Estimating Restoration Costs in the Wake of a Fire

The wake of a commercial fire is not the time to start trying to figure out what to do. Contacting a restoration company immediately helps to ensure that the process is handled thoroughly from start to finish. This company assesses the damage, provides a cost estimate to return the building to its pre-fire condition, collaborates with the insurance company, and handles all of your remediation needs. So, what can you expect the entire process to look like? The restoration company will:

1. Perform Emergency Board-Up and Roof Tarping
It’s important to begin the restoration process by preventing further loss resulting from secondary damage, theft, or vandalism. Boarding up all affected exterior doors, windows and walls will do the job until permanent replacements are installed. Any standing water from a fire hose or sprinkler system will also be eliminated immediately. If the roof suffered damage, emergency tarping will be necessary to prevent additional deterioration due to weather intrusion.

2. Assess Damage and Create a Bid
Assessments will be performed to determine the extent of loss and the recommended measures for returning the property to its preloss condition. The professionals will work up an estimate of their costs for completing the total restoration process including the emergency services that have already taken place. Then, they’ll present you with a bid.

3. Remove Odors
Fire damage isn’t only the result of burning, but also includes harm from water, smoke, and soot residue, as well as foul odors. Many odors can be eradicated with the right equipment and procedures.

4. Eliminate Debris
Debris needs to be eliminated as soon as possible to get rid of odors and harmful materials. An inventory of the items that can’t be salvaged will be sent to your insurance adjuster.

5. Clean and Sanitize
Finally, the area and salvageable contents will be cleaned and sanitized. Some of the items will be taken to a facility to be specially cleaned and deodorized.
If your Chester Springs, PA, building suffers fire damage you can count on restoration professionals. You'll receive an accurate estimate to return your property to its preloss condition.

Why Hire SERVPRO for Your Document Restoration Needs

6/20/2020 (Permalink)

Wet documents You don't have to take care of document restoration by yourself

Discovering water in your Spring City, PA, office can be devastating. A flood can quickly destroy your important information. Luckily, the team at SERVPRO has the knowledge and training to take on cleanup tasks such as document restoration. All hope is not lost if these items get wet. With proven processes, the professionals can clean your items and have them back in one piece.

All Types of Documents

As a wise business practice, you should back up all your important files digitally. However, you may still have other types of documents that get wet during a flood. You still want to salvage these belongings. The technicians at SERVPRO have the skill and equipment to dry and clean the following:

  • Books
  • Photographs
  • Maps
  • Magazines

Saving You Money
You should already know that a professional flood cleanup company has the expertise you can rely on to clean up your office following water damage. The team will remove the water, dry the affected area, and sanitize all surfaces to discourage the growth of mold. The cleanup crew can also handle document restoration. Instead of paying a separate company to dry and clean your documents, let SERVPRO take care of these needs. This will help you keep costs low as you mitigate this disaster.

Always Cautious
Not only is the team thorough in its document drying techniques, but you can trust the team to take good care of your belongings. It's vital to handle wet documents carefully. The company knows how important these items are to you, so the technicians will be delicate as they handle these materials. The team will use freeze-drying methods and other proven approaches to dry and clean wet and saturated paper.
You don't have to take care of document restoration by yourself. Leave this task to the professionals. You can save time, money, and a lot of hassle by contacting SERVPRO today.

What To Do About a Noisy Water Heater

5/28/2020 (Permalink)

bald man covering his ears over gray background Water heater noises can generally be addressed before they result in more serious issues

Your Phoenixville, PA, water heater may make a variety of noises over the course of its life. Sometimes these noises indicate a problem, but other times they are perfectly normal. Routine maintenance will minimize the noises and keep your heater in good shape for years to come.

Reasons for the Noise

There are many reasons why water heaters make noise. The following are three of the most common:

  1. Sediment buildup
  2. Vibration
  3. Partially closed valves

Sediment buildup can lead to cracking, popping, or rumbling noises. Vibrations can cause a humming sound. Water being forced through valves that are not fully open often creates a screeching. Noises can also be caused by pipes expanding and contracting, valves closing too quickly, or simply the normal operations of a heat trap.

How To Stop the Noise
As with all appliances, routine maintenance goes a long way to keep the machine running smoothly. Doing a water heater flush every year with a descaling cleaner will eliminate sediment buildup. If you have a lot of buildup and annual cleanings are insufficient, installing a water softener may help. If you have an electric water heater and hear a humming noise, the problem could be a loose heating element. Tighten the element and make sure it is secure. For screeching or banging sounds, make sure that all valves, to and from the heater, are working properly, i.e., opening fully and not closing too quickly. In some cases, it may be necessary to install a water hammer arrestor to stop the banging sound. If you cannot locate or resolve the source of the noise, call a plumber to help you address the situation.
Fortunately, water heater noises can generally be addressed before they result in more serious issues. However, if you do experience water damage from a malfunctioning heater, an experienced restoration company can help you get your home back to normal quickly and safely.

How Furnace Maintenance Can Help Prevent Residential Fires

5/28/2020 (Permalink)

Home furnace air filter replacement Furnace maintenance is an excellent fire prevention step

How Furnace Maintenance Can Help Prevent Residential Fires

It's easy to take some appliances for granted, especially when they are out of sight and mind. Furnaces can be located outside, in basements, or attics. Most people do not venture near these machines because they are controlled inside using a thermostat. However, these machines need constant upkeep and tuning to ensure routine cleaning doesn't become fire cleaning. Any fire restoration company in South Pottstown, PA, can tell you that a dirty or unkempt furnace is a fire hazard. Therefore, make sure to hire a furnace repair technician for the following jobs.

  • Air filters
  • Ducts
  • Thermostat
  • Wiring

Air Filters
While you may not need a professional to replace your air filters, you may want them to look at the filtration system and blower. Small fires can start in these spaces because of dirt and dust buildup, meaning that you may need to hire a smoke cleaning crew if you get lax on maintenance.

Like the blower and air filter areas, the ducts are prone to dust buildup. While surplus dust may not be a fire hazard in the summer, when the heat is blasting through the system, it is concerning. While a fire cleaning may not yet be necessary, make sure to have your ductwork cleaned at least once per year.

During a professional inspection, the technician can make sure the thermostat is working appropriately. They will turn the temperature up and down to judge the system's response, making any necessary adjustments or tweaks after their assessment.

Overtime connectors can wear away, and wire housing can become worn. During annual inspections, you or a professional should note any potential electrical threats. Faulty wiring is one of the leading causes of residential fires.
Furnace maintenance is an excellent fire prevention step. You can contact fire cleaning experts to discuss other preventative measures you can take, but proper maintenance and upkeep of residential systems is a practical approach to prevention and preparation.

How To Distinguish Mold From Mildew

5/13/2020 (Permalink)

The finger of the hand points to the black fungus on the white wall. Mold and mildew are both fungi

How To Distinguish Mold From Mildew

Mold and mildew are both fungi. In general, the effects of mildew are less severe than mold. This is particularly the case in comparison with toxigenic mold species such as black mold. The following considerations are helpful for distinguishing mold from mildew at a building in East-West Pikeland, PA.

Mold and mildew differ in appearance. Mildew starts as gray, white, or yellow spots that turn brown or black. Mildew may be downy or powdery in texture. Depending on the stage of the growth cycle, mold may be any of the following colors:

  • Black
  • Blue
  • Brown
  • Gray
  • Green
  • White
  • Yellow

It is impossible to accurately identify mold species based solely on a visual examination. For example, alternaria, aspergillus or cladosporium all may appear black. None of these species of mold are stachybotrys chartarum or black mold.

Mildew primarily grows on plants, organic materials, and damp surfaces. Mold can grow wherever moisture and nutriment are available. Both types of fungus are prone to grow in an indoor area with a moisture problem. It is important to restore water damage caused by plumbing or roof leaks to discourage fungi from growing. Damp surfaces that are relatively undisturbed are ideal environments for fungal infestations.

There is a simple way to determine whether fungi are more likely to be mildew than mold. Put a few drops of chlorine on the affected area. If growth becomes lighter, it is probably mildew. If the color remains unchanged, the fungus is probably mold. Chlorine bleach is not effective for mold cleanup because this solution does not penetrate to the mycelium, which is similar to a root structure.
While mildew poses less of a risk than black mold, it is important to clean and disinfect any area where fungus is growing at a building in East-West Pikeland, PA. Controlling moisture levels can discourage mildew and mold from returning.

Is Category 2 Water Damage a Health Hazard?

5/12/2020 (Permalink)

Blue background of water with the words WATER CATEGORIES in the middle Three basic categories of water damage

Three Basic Categories of Water Damage

A flooded business is the last thing you need these days. Unfortunately, a leaking pipe is not that rare in Kimberton, PA, especially in older commercial buildings. Before the water pipe repair is accomplished, you’ll need to deal with the excess water.
If it’s a small leak, you may not have much floodwater to deal with. However, if it’s accumulated for a while – or if it’s a broken pipe – you should evaluate the water before touching it. There are three basic categories of water damage, based on the type (if any) of contaminates contained in it:

Category 1 is clean water with nothing significant contaminating it.
Category 2 is grey water with some microorganisms contaminating it, but no sewage.
Category 3 is black water with sewage contaminating it.

Can You Clean Up Category 1 By Yourself?
Potentially, yes. If the damage is localized and only on the surface, you can use towels to soak up the floodwater and fans to remove excess humidity. However, you may need a plumber for the water pipe repair.

What About Category 2?
Usually, you’ll need to at least consult with an expert on category 2 water damage. This type may include water (with urine only) from the toilet, floodwater that came from outside the building that doesn’t contain sewage or any non-septic water from sources other than clean water pipes. If the damage is very light with low levels of contamination and hasn’t soaked into building materials, you may be able to fix it yourself, but you’ll still usually need a professional to perform any needed water pipe repair.

How Serious Is Category 3 Water Damage?
Unfortunately, you’ll always need a certified water damage restoration expert when category 3 is involved. Once raw sewage has entered a building, the germs will spread to everything it touches – often embedding in absorbent materials. Floodwater from a major flood should also always be considered category 3 since it will often contain sewage from the sewer system or septic tank overflows. Impacted areas inside may remain contaminated for months if not cleaned professionally.

How To Prepare Your House For Winter

4/30/2020 (Permalink)

man using a snow rake on garage roof in winter Cold weather strikes in Chester Springs, PA

Before cold weather strikes in Chester Springs, PA, you need to make sure your house is up to the challenge. You will probably remember to dust off the snow shovel and haul the snowblower out of storage, but your house also needs some attention so that a winter storm doesn’t take you by surprise.

How To Winterize The Outside of Your Home

Insulate any exposed pipes to prevent them from bursting.
Blow the water out of your underground sprinkling to eliminate the need for water damage repairs.
Detach all outside hoses and make sure the faucets are turned off securely.
Trim all trees near the house to reduce the risk of damage during a winter storm.
Inspect the gutters and remove all debris. Diminish the chance of roof damage by making sure the shingles are securely fastened. Strong winds during a blizzard can loosen the shingles and expose your roof to damage.

What You Should Do To Protect the Inside of Your House

Insulate windows with caulk to lower the likelihood of cold air drafts.
Make sure the fireplace flue can close securely and check for any combustible objects, such as birds’ nests, inside the flue. If you have a gas fireplace, make sure the gas logs are positioned properly.
Keep the temperature no lower than 55 degrees Fahrenheit, even if you are leaving for an extended period of time.
Leave the cupboard doors under the sink open if you are leaving overnight to ensure the pipes don’t freeze.

What Emergency Supplies You Need on Hand
Keep extra batteries for your flashlights and transistor radio, in case the power goes out. Also, have candles and matches on hand. If you have a generator, make sure you have extra fuel. It’s always a good idea to keep food staples well-stocked in your pantry during the winter months as well.
You will get through the ordeal of a winter storm much easier if you are prepared in advance.

3 Common Questions About Installing a Fire Sprinkler System

4/22/2020 (Permalink)

Automatic ceiling Fire Sprinkler at the Office A fire sprinkler system is critical for any Spring City, PA, business's safety

3 Common Questions About Installing a Fire Sprinkler System

While a fire sprinkler at home is a valuable tool to control and eliminate fires, it is even more crucial in a commercial location. It plays a significant role in keeping people safe and minimizing fire damage to your building and property. Whether you are in the process of building the locale or moving into an established structure, you are bound to have a few questions about a sprinkler system.

1. How Does It Work?
This fire suppression system is composed of a piping network that is installed behind ceilings and walls, running throughout the entire building. Additionally, there are sprinklers along the pipes that are installed in every room. The water is always under pressure and the sprinklers are ready to discharge when they are triggered. These devices are activated when a fire grows and escalates air temperature to a certain degree.

2. How Does It Benefit a Building?
The building's fire sprinkler system serves two important purposes depending on the fire's size and intensity. If the fire is hot enough to activate it, but it is rather small, the sprinklers can simply extinguish it with minimal damage. However, if the fire is too large for the sprinklers to extinguish, they can at least control the heat and diminish the smoke. After firefighters finish with the area, commercial remediation services can handle the fire sprinkler cleanup.

3. When Should It Be Installed?
The best time for installation is when you are starting the building from scratch. It is easier to install the devices strategically and it costs less money. When you remodel an older building, you have the option of retrofitting them, but it is more expensive. Additional insurance discounts and tax deductions, as well as the increased safety of people and property, make the investment always worth it.
A fire sprinkler system is critical for any Spring City, PA, business's safety. If you are new to it, asking these questions can help you understand its value in the commercial sector.

The Importance of Using a Certified Mold Removal Specialist

3/27/2020 (Permalink)

Black mold growth on wall Mold growth in Phoenixville, PA

Reasons To Hire A Certified Mold Expert

Do you suspect a mold issue in your home? Have you contacted your insurer? While many home insurance policies may not cover mold damage, some do. While it can be tempting to handle mold removal on your own, there are several reasons that is not a good idea. However, in regards to coverage and reliability, there are at least four reasons to hire a certified mold expert in Phoenixville, PA.

  • Trusted
  • Knowledgeable
  • Trained
  • Reliability


The main reason to hire an expert with mold certification is that they are trusted in the industry. Insurance companies also prefer that you use certified companies because these companies have provable qualifications, which is beneficial when making a claim and ensuring a job is completed correctly.


A certified mold company is also knowledgeable in state regulations regarding mold removal. While it may seem to the layman that mold is simply discarded, that is not the case. There is a specific set of rules companies have to follow to maintain there license and to ensure that the public is not exposed.


Beyond the companies knowledge and license, those individuals who work as removal technicians must also obtain training and certification. All certified mold remediation companies take pride in their adherence to state and federal guidelines, and they could not obtain or maintain a license without adherence to those rules.


Last, hiring a mold remediation professional is more reliable than a DIY approach. If you remove the infestation yourself and the infestation comes back, you are out that additional money to remove the problem again. Most professionals offer a guarantee of removal, which means if the infestation returns, then they will remove it again at no additional cost.
Always trust mold removal to certified mold companies. True, the job can sometimes appear to be minor, but if it ends up being larger than anticipated, you have put yourself at greater risk financially. Do yourself a favor and call in the experts in certified mold remediation.

We are cleaning experts

3/17/2020 (Permalink)

green graphic Give us a call today for your Commercial Cleaning!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope
of work that regular janitorial staff perform on a daily basis. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North East Chester County- (610) 948-2141.

The Difference Between Storm and Flood Damage

3/12/2020 (Permalink)

limbs on street When storms pass through leaving damage, give us a call!

A storm in Phoenixville, PA can cause a lot of damage to your building and can sometimes affect your business’s ability to operate as usual. There are two types of water damage that commonly occur in this situation. Whether you experience storm or flood damage will affect the restoration process. What Causes Water Damage During a Storm
During severe weather, you might experience storm damage in the form of leaks or you may end up with a flooded building. The water involved in these two types of damage vary in the following ways:

The source of the water
The contamination levels of the water
The cleanup process required

Water that enters the building from above is generally considered basic water damage and is usually clean water. However, water that rises from the ground is flood water that carries high levels of contamination due to mixing with debris, waste and dirt on the ground. Because these types of water have significantly different levels of bacteria and other contaminants, the amount of cleanup required can vary greatly between storm and flood damage.
How Should You Deal With Damage
If the damage to your building was caused by clean water, then the restoration process will be a bit more simple. Many materials will simply need to be dried quickly to reduce the risk of mold growth. However, if there has been flooding in the building, then the cleanup process will be more involved. Materials like carpet, insulation and drywall are highly absorbent, so when contaminated water is involved, these items will often need to be torn out and replaced. It would take much more effort to get them thoroughly cleaned, and it would be easy for bacteria and mold to continue to spread.
While flood damage is often more severe, any kind of water damage is best handled by a professional. Hiring a cleanup and storm restoration service will allow you to return to work more quickly. They can perform needed repairs in a timely manner without reduced work quality.

Rogue grease fire smack in the middle of The City of Phoenixville! HELP!!

2/7/2020 (Permalink)

Cabinet Affected By a Fire Residential home in Phoenixville PA , grease fire that affected the home with soot and smoke damage.

Just IMAGINE! You are in the kitchen frying up some of your favorites than out of no where you see smoke coming from the oil and then BAM! There are flames jumping out of the pan! WHAT SHOULD WE DO! We have responded to many smoke damage clean ups in the 19460 area!


Always make sure your first step is to turn off the gas or electric stove top you are cooking on! Make sure to not move the pan to prevent anymore oil coming out of the pan which could cause a larger fire and even injury.


This will cut the fire off from any oxygen. Never use anything glass or plastic to cover a grease fire due to the high temperatures it will cause it to melt or shatter. 


This will help remove the oxygen which will cause the flame to go out. NEVER use flour or baking POWDER on a grease fire as the two together can amplify the intensity of the fire. 


Not all extinguishers put out the same fire. Grease and oil fires require a Class B extinguisher. A multipurpose extinguisher can be used as long as the label indicates class B on the label. If you need a fire extinguisher in your home please contact your local fire department on more information as soon as possible. (Local department in Spring City PA is Liberty Steam Fire Engine Company (610)948-6510)


Keep your personal contents safe after a tragedy!

2/4/2020 (Permalink)

Water damaged couch The couch was affected by water entering the home and making this item non-salvageable.

The final goal is to make sure you collect all valuables that might have been damaged or destroyed and create a list for your homeowners insurance company. Remember to document and list the value of every item. If any receipts are available make sure to submit that as well. An amazing tip is to go to a local large store that has a registry scanner and scan all contents that you own that have been affected by water to have a price sheet to submit to your insurance for your claim. Negotiate a settlement with your insurance company to get the most money back to be able to replace all your valuables. First step in a water loss, ALWAYS report your claim promptly and always make sure you completely understand your policy and what is covered and what is not. Never rush into a settlement, it may take longer than you anticipated but it will be worth it to make sure you are detailed and accurate with your contents to get back what you have lost. Never claim items that you DO NOT HAVE. This is a felony and will not make your claim go through any faster or pay out anymore more money. For the water loss portion of the mitigiation process call SERVPRO of North East Chester County, the professionals to come in and help clean up the affected contents and structure. 

Wind, flooding and damaged homes in Mississippi

2/4/2020 (Permalink)

Home destroyed by the Storm in Mississippi Home destroyed in Mississippi, homeowners went back to the home to obtain any belongings that they can get from the outside.

A storm slammed through Mississippi on January 11th and destroyed homes, buildings and knocked out electricity of thousands of people. The storm swept through the Midwest and south taking the lives of at least 11 people and  left thousands of s homes damaged. there was a confirmed amount of 7 tornadoes that has happened that caused the intense weather that has affected a lot of people in the Mississippi area. Here at ,SERVPRO of North East Chester County we are committed to helping out our local franchises that are located in the area that were affected by the storm to ensure safety for all people and homes that were affected. We work together to do the clean up after the storm. We have a storm team that are emergency response that will be there when you need us.  Every franchise is highly trained and certified in fire restoration, water mitigation, board up of homes after storms, mold remediation and much more. SERVPRO of North East Chester County are very well rounded and have amazing customer service skills which helps with getting to know the major concerns of every customer and making sure their home is back , "Like it never even happened." 


2/4/2020 (Permalink)

After hours emergency services Emergency Service call came into our office after business hours due to a leaking pipe in a residential home.

SERVPRO of North East Chester County professionals are qualified to always help. What SERVPRO can do will make a difference.


Restoring the property back "Like it never even happened," is our first priority. We know our customers appreciate the emergency response and know everything is being done to lower the amount of damage that has happened. 


If requested by homeowner or business owner SERVPRO of North East Chester County can provide you with an itemized loss inventory list. 


All information is available in our Claims Information center. 


A Complete Job File which in tales First notice of loss, a estimate that is broken down in specific details, photos of all affected flooring, structure, contents, etc., all required paperwork.


Training is the only way to ensure that the customer receives the proper service that they deserve. Each technician and crew chief are trained to IICRC standards in Fire and Water Restoration.


SERVPRO employees job is to ALWAYS reassure the customer and to always perform at your best. We ensure complete contact and communication with the claim adjuster as well as the homeowner. At times like this when you have needed to call emergency services, we dedicate ourselves to make it easier for YOU.

What makes a water damage such a big deal?

1/30/2020 (Permalink)

Sewage Back up- Cause of Loss Sewage Line back up in a residential home which is a Category 3 Loss.

Water is a constant worry when it has to do with it coming in and damaging your home. It is amazing how much good water does for a human being but how much damage it can do to your home. BUT! There is good news! Water damage losses can be prevented by (i.e. automatic shut off valve) or mitigated by us, SERVPRO of Northeast Chester County. There can be many ways water can enter the structure of your home and cause so much damage, this includes:

1. Water Line Failures- which are connected to your washing machines, sinks, toilets, and ice makers. 

2. Plumbing or Appliance Failure: Washing machines leaking, dishwashers, or even your water filtration systems.

3. Pipes: Pipes can break due to freezing, age, lack of maintenance or even can have been installed improperly. 

4. Water Heater Failure: Which I find to be a common cause of loss. These heaters can leak due to corrosion and need to be replaced every 8-10 years. 

5. Overflow Plumbing fixtures: Overflowing sinks and toilets. 

6. Improperly installed construction: Roof not installed correctly, siding errors. 

Any home or business can sustain damage from a water leak. Always make sure to make yourself aware because if water damage is not dried properly and handled by trained technicians than it can start to cause secondary damage which can be mold that can be harmful to your family or employees. 

The Sweet Smell of Sucess

1/22/2020 (Permalink)

Electrical Fire In Master Bedroom All personal contents will be completely cleaned and odor free.

The biggest part of a fire damage is putting it behind you, but it is hard to do that when everything surrounding you smells like smoke: rooms, desks, furniture and everything else. The smoke odor continues to contaminate the air and pollute your spirit. Smoke odor clings to every surface it comes into contact with. While you and your employees notice and complain about the air odor and air qualities your customers can smell the odor also and just might not want to mention it. Complete Restoration clears the air after a fire as caused damage to your business with odor elimination and deodorization techniques. Our specialty techniques get rid of smoke damage such as electrical, protein and nicotine. First step is to pre-clean the affected areas prior to setting our eliminating equipment such as air scrubbers, ozone machines, negative air machines, and deodorization equipment. Every document, photo, soft good and furniture have to be cleaned from top to bottom to property eliminate the odor. SERVPRO of North East Chester County is equipped with the technique and equipment to do the job right!

We Let Our Work Speak for Itself!

1/21/2020 (Permalink)

The SERVPRO of NECC Family From owners, to technicians, to office staff, we stand together to get the job done!

Here, at SERVPRO of North East Chester County we pride ourselves in every field of work we do. We make sure every technician is experienced in customer service as well to insure that every customer is always taken care of, whether in Pottstown, Spring City, or parts in-between! All technicians are certified in water mitigation, mold remediation, fire restoration, bio-hazard clean ups and even pack-outs and carpet cleaning. Every franchise is independently owned and operated but when a natural disaster affects one of our corporate family franchises, we are always ready to help. SERVPRO offers storm team as well which when a terrible storm, hurricane, tornado, and any other disaster happens SERVPRO will be there to help any way necessary. SERVPRO of North East Chester County treats every Phoenixville area customer, every client like family and to ensure happy customers, happy family!


1/20/2020 (Permalink)

Home Electrical Fire This home was damaged due to an electrical fire which has now affected the whole home with soot that can be damaging to breath in.

The behavior of fire is never the same, fire can start from any of the right combination of things. Always to make yourself fully aware when being around a open fire. Do you know what the fire triangle is? Well the triangle represents the three components that a fire needs to be able to exist. Heat, oxygen and fuel. If any one of these components were missing, the fire wouldn't be able to ignite. Fire can do more harm than good sometimes, fire can kill. Every year more than 3,800 people die from fire related causes. Most of these fires that have caused this could have easily been prevents practicing and using the proper fire safety. Did you know that most house fires start in the kitchen? Especially when cooking! Cooking fires often start from overheated grease and food being left unattended cooking. Smoke inhalation is a higher cause of death than the actual flames. Fire will take out all the oxygen from the room and replace it with poisonous gasses which end up taking away the oxygen in the room and killing humans. The most important fact is this.... 2/3 of all fire deaths happen in homes that do not have any working fire alarms. Your chance of drying in a house fire is completely cut in half if you have a working smoke alarm. 

Water Tips To Flow By!

1/20/2020 (Permalink)

Water Damaged Affected Ceiling Due to a radiator leak in the attic, water came through the flooring into the ceiling of a master bedroom.

Has water damage happened to you ? These are some tips you can follow to make sure things do not get worse. 

Make sure you are aware of the difference between floor damage and water damage. You might believe water is water whether it came from a flooding or a pip bursting in your bathroom. But flood damage is NOT covered under homeowners insurance. If you live in a area that is prone to flooding you would have a NFIP (National Flood Insurance Policy). 

Not all water damages are covered under your homeowners insurance policy. Most policies cover sudden damage, such as a burst pipe or a overflowing washing machine but will not cover if the property has not been maintained and small gradual leaks that happen causing a bigger problem over time.

Once a water damage has occurred the clock starts ticking and you need to call in SERVPRO of Northeast Chester County to help you out before it causes any secondary damage. 

Next, you will want to let your homeowners insurance company know right away to get the claim process started immediately.

PROS and CONS of... Water??!

1/16/2020 (Permalink)

Saving a Wood Floor One of our specialty drying mats that pull out as much moisture from the floor to prevent any damage.

When anyone thinks of water, they think that it is healthy for you; everyone should consume water everyday and it keeps you hydrated. Well water might be the most amazing thing for the human body, but if water enters a home or a business it can be the start to nightmare if left untreated for long. Water coming into your home/business can cause major damage to your belongings, the structure or your home/business, and even upset you! If left there for over 24 hours without any tending to it can cause walls and ceilings to rot and fall, flooring to start growing mold and start to curl up and become non salvageable and then must be replaced which can become a hassle for a homeowner, a business owner and their customers. SERVPRO of North East Chester County has highly trained IICRC technicians and state of the art professional drying equipment to help ease the damage that could happen. We have emergency services that technicians are on call to be able to arrive as soon as possible to save all your belongings and home/business before it's too late!

Preventing Wildfires, Keep our state safe.

1/14/2020 (Permalink)

Wildfire in the Poconos 8,000 Acres of forest, animals and trees gone caused by a wildfire in the Poconos, PA

Forests cover almost a third of the earth's land and hold a huge variety of plants and animals which provide them food, water and a home. Trees are essential to our human race. We rely on trees for fuel, food, medication and materials. Trees and plants are needed to make sure that the earth's temperature is livable and also produces oxygen to breathe. Wildfires are normally unplanned and very dangerous to the people that live in and around a heavily wooded area. Only you as a individual can help prevent wildfires by making sure to keep away anything flammable or that may cause a spark. Never bring in matches or lighter into the forest that you plan on using to produce a fire. Always make sure to watch your campfire that it does not spread and damage any nature around your campfire. Never forget to make sure that your campfire has completely gone out before leaving. FACT ABOUT WILDFIRES: An Average forest is about 70-100 years old, and the trees in some forests can be 4,000-5,000 years old!

SERVPRO Storm Team

1/14/2020 (Permalink)

SERVPRO Storm Team Every SERVPRO franchise will come together as one to help any disaster.

Even though each franchise is individually owned and operated, when a major storm happens in the world we all come together to help during any major disaster. Every large loss we attend they are always overseen by a operations manager to ensure seamless timing and communication. No disaster is too big when we come together as a SERVPRO team. We respond to all disasters which include tornado's, hurricanes, blizzards, floods or rain storms. SERVPRO has helped over 10 different natural disaster situation which include, 2005 Hurricane Katrina, Wilma, and Rita, 2007 California wildfires, 2007 Ohio and Chicago flooding, 2008 Ike, 2010 Nashville Floods, 2012 Hurricane Sandy, 2014 Polar Vortex, 2015 North and South Carolina floods, 2016 Hurricane Matthew, 2017 Hurricane Harvey, 2017 Hurricane Irma, and as well as the 2017 California Wildfires. 

The Sweet Smell of Smoke Odor Removal.

1/10/2020 (Permalink)

Thermal Fogging Machine One our our technicians using the thermal fogging machine to eliminate the smoke odor in the kitchen after a stove fire.

We use specific techniques for odor elimination and deodorization. SERVPRO of North East Chester County have a customized smoke odor restoration plan to accommodate every type of smoke damage for every customer. The first step to any odor deodorization is a pre-clean. This cleaning will prevent any further damage that the smoke can do to your belongings. Next step will be gathering any contents such as documents, photos, furniture or tools will be carefully backed and transported to a textile cleaning service. After all the contents have been packed up and sent to be repaired and cleaned to its original state, on site our technicians will set up odor eliminating equipment which will clean the air such as an air scrubbers, and negative air machines to start working on clearing the air. We also use a deodorization technique with a Thermal Fogging machine. It ultimately acts like the smoke that has damaged your home and can penetrate all the smoke affected surfaces and clean the odor thoroughly saving all your personal belongings and your home. 


1/10/2020 (Permalink)

Water on basement Water got into a basement of a home from a rain storm.

When being a owner of any business during storm season you always make to make sure all emergency communication is relayed to everyone ahead of time. Developing a plan ahead of it will give the owner and all employees a peace of mind. Always make sure to assess what matters the most within your business. PROTECT YOUR EMPLOYEES! Always make sure to know if a storm is happening during business hours, make sure to account for each employee working at the time to assure their safety. Always make sure to refer to the FEMA Resource Toolkit. Back up any digital storage you have or may be working within. If any power outages happen you will want to make sure all your business information and important files are saved. Map out an evacuation for your business in case of an emergency. Always make sure to assign specific roles to each employee to help out each other during a disaster time. As for the structure of the business, make sure all windows are boarded to avoid any accidents that can potentially hurt an employee or even a customer. SERVPRO of North East County is trained in storm clean up. We want to insure the safety of every customer and client we come in contact with and make sure their biggest worries are ours. 

Top Causes of Water Damage in your home or business!

1/10/2020 (Permalink)

Equipment Set up Our fans are drying out a carpet that had gotten affected from a rain storm.

There is nothing like water invading your home or business to put a damper on your day. The most common cause of loss within a structure are things that we need and use everyday. Appliances are one of the top reasons for water to enter the structure such as a air conditioner, water heater or even a dish washer. Always make sure to check on all appliances monthly to assure that you everything is still intact. The roof on the structure needs to be replaced every few years and always inspected to make sure there isn't any damage that has been done to it. All the pipes throughout the home should be monitored especially in the colder times of the year. The last most common cause is something we can not avoid but just make sure we stay ahead of is mother nature. Keep in-tune with the weather and make sure to prepare your home or business for the worst to protect your business or home. 

Save those wood floors from water damage!

1/9/2020 (Permalink)

Wood Floor Drying System We use this drying method for wood floors specifically to assure we have tried every attempt to extract the water from the flooring.

Wooden flooring can easily be damaged from water that sits on the floor and is not cleaned up properly. First step is to dry your floors. Make sure to remove all floor coverings such as an area rug which can cause the floor to become more damaged. Step 2 is to make sure you dry any visible water immediately after the floors get wet. Step 3 is to make sure you scrub and clean the floor before it drys. There might be dirk or mud trapped in the groves that you may want out before drying and damaging the floor. Step 4 is to remove a few of the floor boards around the most affected area. We want to get air flow underneath the floor to prevent any secondary damage. Step 5, now the floors need air movement around them to dry out the damp flooring and sub flooring. SERVPRO of North East Chester County have all the specialty equipment that make sure we dry out wet flooring to the max. Last step is to take a moister reading. We always want to check and make sure that the floor is drying. 

What makes us a great company?

12/12/2019 (Permalink)

We all work together SERVPRO of North East Chester County prides ourselves on making each other better in everything we do!

Here, at SERVPRO of North East Chester County pride ourselves on continuing on being better everyday. We take every opportunity to learn and become a better SERVPRO employee.  We strive on leadership. From every technician to office staff to owners, we are all leaders of different things but we always make sure to work together to have the best outcome in our work. Structure and system; if your intent is to grow a dynamic, efficient, and quality driven than that is us here at SERVPRO of North East Chester County. And at last we pride ourselves on our skill development. With all our technicians having different backgrounds in working skills, they work together to help each other learn and become better at all techniques that are used for example, mold remediation, water mitigation and even reconstruction. 

Our reputation and skills speak for themselves.

12/12/2019 (Permalink)

Lead Clean up at Pennhurst Asylum PA We even clean up spooky abandoned haunted building! Lead paint clean up job that was performed to film a show!

Here at SERVPRO of North East Chester County, we aim to meet every client and customers expectations. Our technicians are trained and know all the rules to follow within the IICRC guidelines. We try to focus on every homeowners request and tend to what is important to them. We make sure that every job when finished is checked by each homeowner for complete satisfaction. If something turns out to not be done correctly or not appealing to the homeowner we will ALWAYS make it right. We handle every need from any repairs to contacting all sub-contractors that are needed to help assist with any job. We try to make it as easy as possible for each customer and homeowner during their time of need. Any disaster you can ALWAYS count on us. 

Happy Holidays from SERVPRO of North East Chester County

12/9/2019 (Permalink)

From our family to yours... Happy Holidays from SERVPRO of North East Chester County

Holidays are important to us because we family is important to us. Here at SERVPRO of North East Chester County, we are a family and every home and business we walk into we are their to help and treat everyone like family! We are a 24/7 emergency response company. We are their to help with any issues you may run into, including water mitigation, fire restoration and mold remediation. We also do bio-hazard clean ups and carpet cleaning. Call our office to schedule your annual duct cleaning and we can schedule you before the holidays and out of town family coming over. We have highly trained technicians who specialize in every area of our company to always make sure the job is done correct and by IICRC standards. 

Bells are ringing here at SERVPRO of North East Chester County

12/5/2019 (Permalink)

Commercial Carpet Cleaning Small business carpet cleaning! Needs to be done frequently with the high traffic in businesses!

Happy Holidays! SERVPRO corporation is built on family and unity. Every franchise is independently owned and operated but if needed every franchise will come together to help with any disasters. Here at , SERVPRO of North East Chester County treat every customer like family. Our technicians are trained to contain and stabilize any and every disaster and bring it to a safe point for our customers. We are certified and trained in water mitigation, mold remediation, fire restoration, bio-clean up, and more! We follow by the complete IICRC standards. We treat EVERY homeowner like how we would treat our OWN family. Trust your home in our hands during this holiday season; whether it be use of our emergency services or if you want to have your carpets cleaned before you have the family home for the holidays!

We got your company covered after a fire but make sure you keep your employees safe!

11/26/2019 (Permalink)

Fire at a Motel Motel with extensive fire damage that has affected the entire building.

Here at SERVPRO of North East Chester County we serve to restore any business back to a sanitized, clean, safe state. We want to make sure that all employees and whom are visiting the building attempt to avoid a major disaster in these 5 steps in practicing fire safety in a commercial property.

1. Make sure every employee in the building are following the local building codes, per these codes they are required to install smoke detectors and fire extinguishers in the designated spot.

2. No Smoking in a commercial building. It is very difficult for everyone to be aware if a fire is currently happening on the other side of the property and a chance of someone being hurt. Try to create your smoking zones away from the building with marked fireproof waste containers.  

3. Make sure you and everyone around you are completely aware of the buildings evacuation plan, safe meeting point and all fire escape stairs are clear and well lit for safety.

4. Keep an eye on the chemicals and solutions that are stored together in the building. Flammable products should be stored outside and away from the building for safety precautions. 

5. Keep up with the maintenance of the building and always have all equipment checked and tested. Replace any item that is connected to live wires that are hot to the touch. Replace old power cords. Always check fire exits to make sure it is functioning properly. 

We are always here to help, but we rather everyone remain safe! 

Common Water Damage within Commercial Buildings

11/26/2019 (Permalink)

Commercial Water Loss Water Mitigation was preformed at one of the local barber shops in Phoenixville, PA

To be able to avoid a larger issue in a commercial building there are a few things that should be checked weekly for maintenance. 

Toilet Leaks: Toilets in commercial buildings get a lot of use, especially the public restrooms. Parts on a toilet wear quickly so it is important to maintenance them and replace any part that needs to be replaced instead of letting the issue continue for longer which may result in replacing the toilet, which than can have mold growing whether it be within the walls or underneath the flooring.

Faucet Leak:they are another common issue that usually always gets ignored. If the seal is not checked and replaced when needed this will cause a faucet leak which can lead to bigger issues, as in a higher water bill or having to replace the entire faucet system. 

Ceiling Leaks from Bathrooms: Leaks like this that occur are most often due to failure of waterproofing the membrane. If the membrane has been damaged or not put in properly it will lead to dampness inside the building. If not handled immediately than the dripping water through the sub floor will result in mold growth which takes a great  amount of time to clean and the cost is high.

Roof Leaks: If the building roof is leaking this may pose a serious structural problem. Always make sure that when a roof is done it is completed correctly and sealed up. Also contiune to maintain the gutters around the building which could be clogged and causing the water to come inside the building. 

We are available 24/7 for any emergency services that you need! Call SERVPRO of North East Chester County for your water mitigation experts!

OUR Customers are OUR Family

11/25/2019 (Permalink)

SERVPRO of North East Chester County Family From Office staff to technicians to crew chiefs to owners; we all work together,

SERVPRO of North East Chester County is completely family owned and run. We treat every home we walk into like our own; with respect. Everyone of our technician are highly trained to restore your home "Like it never even happened." We are experienced in water mitigation, mold remediation, fire restoration, cleaning, carpet cleaning and so much more. Our Crew Chiefs take the lead to get to know our homeowners and what there concerns are so we tackle every concern they have to assure fantastic customer service. We have highly trained and certified technicians who knows what to look out for and what's always best for the customer. SERVPRO of North East Chester County will handle any size disaster that comes our way. We use local franchises to help assist with major disasters to help get the job done. We are always available to help with any loss such as water, fire, sewage, mold and even bio-hazard clean-ups. 

Snow Storm Season is coming QUICK!

10/16/2019 (Permalink)

Mud affected this entire basement from the stream overflowing due to the huge rain storm we had in our area. Rain Storm + overflowed streams= SERVPRO of North East Chester County

Snow is coming quicker than we expected; make sure to prepare your home before any storm! Packing an emergency kit including a first aid kit, clothes, flash lights and batteries! Any children? Make sure to have game and coloring books available also! To make an attempt to avoid any damage to the structure of your home make sure to put away any lawn furniture you may have. Also trim the branches around your home to avoid any broken windows as well. The most difficult part of preparing for a storm is how to avoid having your home damaged. Taking all necessary precautions doesn't mean that there is not a chance of anything happening. That's why SERVPRO of North East Chester County is available 24/7 for all your storm needs. Our technicians are fully trained to handle any disaster and most importantly make sure YOU are comfortable while we restore your home back to the way you had it. 

Gotta Keep the Doors Open!

9/26/2019 (Permalink)

  Who has time to deal with this water damage and the repairs? SERVPRO of North East Chester County!

Phones are ringing off the hook... deadlines to meet... customers to call-back... employee issue needs to be handled right now... and all of it RIGHT NOW! Sound Familiar?  It likely does if you own or manage a business in the Phoenixville area.  So what happens when you experience a water damage that is way outside of your normal business operations - even the hard stuff: call SERVPRO of North East Chester County!  Our highly-skilled and well-trained Production Team has exactly the type of expertise you need to mitigate your damage and get your business back to looking the way that it should with the least impact to your day-to-day operations possible.  We are exceptionally sensitive to meeting the needs of any business we are working in, just as we are a small business that appreciates things running smoothly.  Whether water damage, fire, or mold have your Chester County business off the rails, we have the know-how, skills, and attitude to keep business "as usual" as possible while we get things back to normal.

A Lot Tread on This Carpet!

9/26/2019 (Permalink)

  Let SERVPRO of North East Chester County restore your business carpets to their best appearance...and smell!

In our Chester County businesses, we often use terms like "commercial-grade carpet" or other terms far different from the plush, lovely ones attributed to the carpets in our homes, when describing the flooring we, and our Customers, walk on everyday.  But that doesn't mean that our commercial flooring doesn't deserve the same kind of TLC and attention!  The cleanliness and appearance of all aspects of your business speak volumes about the pride that you take in every detail, and should reflect the same level of care that you pay to Customer interaction or other aspects of your day-to-day.  While it is true that the type of carpet used in Pottstown and other surrounding area businesses is likely not the same quality as that in your home, it does not mean that skillful maintenance and cleaning cannot go a long way towards extending the life of it and keeping it looking its best.  Dirty carpets in your business can also lock in bad odors and contaminants that our professional equipment and techniques eradicate while replacing them with a clean look and smell.  SERVPRO of North East Chester County is your Chester County go-to for commercial carpet cleaning!

The Hurricane Can Keep Its Remnants to Itself!

9/26/2019 (Permalink)

  Even when the storms don't hit us square on, the remnants may bring damages all their own - SERVPRO of North East Chester County is here to help!

We are still in hurricane season, although the major effects have luckily kept clear of our Chester County homes and businesses for the most part.  High winds can ravage building facades, requiring window and door board-ups; downpours of rain can require basement pump-outs and other professional drying techniques; and if these effects are not mitigated in a timely manner, you could be dealing with mold issues.  SERVPRO of North East Chester County is your answer to dealing with whatever remnant effects the weather patterns of hurricane season may bring your way; and we are ready to respond twenty-four hours a day, seven days a week!  SERVPRO Franchises at large dedicate tremendous resources throughout the Country to rush into the areas most devastated by storm activity to help as many people as possible.  All the while, we have Teams of our best at home, in Chester County, ready to help you should a storm hit, or in case the remnants bring stormy weather!

There is never a job to big to handle

7/31/2019 (Permalink)

Local Business affected by water- quickly restored and open within a few days.

There is never a good time for a water loss or fire damage to happen to a major business or a local town shop business. Every minute that passes after the damage has been done, revenue and productivity is lost. Call SERVPRO of North East Chester County to come in and help you get your front doors back open as quickly as possible. Our highly trained technicians are able to work quickly and effectively to clean up the damage to get right back to normal. 

In case of an Emergency, always make sure to keep yourself and family safe!

3/8/2019 (Permalink)

2019 Snow Storm

Storms can affect us in any season whether it be a wind, snow or rain storm; it is always good to be prepared for anything. Make sure you and your family create an emergency preparedness plan by routing the best possible escape routes out of a dangerous weather situation and make sure to practice them as well. Also make sure to keep a stocked supply of food and necessities to be able to feed your family for a lengthy period in case stores and/or electricity are unavailable. Always make sure to have a first aid kit for minor injuries.  SERVPRO of North East Chester County have deep-seeded family values and wants to make sure you take care of yourself and family in an emergency storm situation rather than worrying about your home. SERVPRO of North East Chester County will come and help you restore and mitigate any water, fire or wind damage that may have been caused by a major storm. We are here to help YOU and make you feel safe within your own home again.

How to control the moisture in your home to avoid Mold.

3/8/2019 (Permalink)

Humidity mold growth, Home in Phoenixville PA

Controlling the moisture in your home is most important to avoid mold growth. Installing a good quality storm window not only will keep out excess moisture but also help you control your heating cost. Using a dehumidifier is also another easy way to reduce your home’s relative humidity level, but the important part is to make sure you are purchasing the appropriate size dehumidifier for the space it is being used in.  When the temperature is cold outside the humidity level within your home should remain low. Proper ventilation is essential to avoid mold growth as well. SERVPRO of North East Chester County understands that things happen within a home that may become out of the homeowners’ control and the moisture in your home could have caused mold growth that may not even be able to be seen. Our technicians are trained in Mold Remediation and will come to your home to clean and sanitize any surface that was affected by mold growth as well as using our air quality machinery to clean and purify the air to restore your healthy home.

The DO's and DONT's of Fire Damage in Your Home

3/8/2019 (Permalink)

Fire damage can be devastating to home owners and their families. It is a difficult event to overcome but there are simple things to do to motivate the process and certain things that you shouldn’t do within your home after an event like this.

DON’T: Use your AC, heater or any electronics

DON’T: Eat any leftover food that could have been affected

DON’T: Wipe away any powder from the extinguisher

DO: Call us at SERVPRO of North East Chester County to come in and help you restore your home after this tragic event that has happened within your home. We will start the cleanup process immediately, also bring in our specialty equipment to get rid of the smoke odor which could cause health issues over time if it is not done properly by trained technicians.

The Stink of Despair After Fire Damage

3/8/2019 (Permalink)

It is hard to put “the fire behind you” when everything smells like smoke. Every room, desk, furniture and even the walls. The smoke odor continues to contaminate the air around you and your employees. Employees may start to complain about the poor air quality within their work environment and customers may start to notice the smell of smoke and wonder about the quality of service you provide.  Cleaning after a fire has accrued is a difficult task, and if not done effectively, which includes cleaning every single surface, the time spent trying to do it yourself was a waste. We at SERVPRO of North East Chester County have the capability and the tools to be able to clean every inch of your business to ensure proper work space for your employees and customers. We use specific odor elimination and deodorization techniques which include an initial clean, a pack out of all contents within affected areas, and placing equipment such as air scrubbers and negative air machines to start the air quality cleaning process. SERVPRO North East Chester County is available to help with any situation that can occur within your business, and to ensure quality service for every customer.

Polar Vortex is here! Save your water pipes!

1/30/2019 (Permalink)

Phoenixville PA Burst Pipe Polar Vortex

With the temperatures dropping extremely low this week, it is most important that you take care of the pipes within your household to avoid bursting pipes. Freezing temperatures create a lot of pressure inside the pipe and could cause serious flooding within your household, especially if no one is home at the time to shut the water off.  Tip #1 is to keep your heat on whether you are home or not. Just leaving the heat set above 55 degrees will help keep your pipes warm and prevent the water from freezing. Tip # 2- allow your sink faucet to drip while you aren’t home or away for a longer period. It will relieve some of the pressure that is held within the pipes. Tip #3- Keep all doors, including cabinet doors in your home open. Make sure the heat can flow equally throughout your household to avoid bursting pipes. Tip # 4- Make sure to seal up any cracks or holes that would expose any pipes that run through your walls or floors, especially ones that are letting cold air inside your home. Tip # 5 -Apply heating tape to your pipes. It acts like a heating blanket for your pipes. It supplies heat directly to your pipes to keep it warm. Make sure to tape the pipes that are at high risk for freezing. Tip # 6- Add extra insulation. Basements and/or attics are normally not properly insulated for the cold weather. Make sure to add extra insulation where pipes are exposed or even a foam rubber or fiberglass sleeve to decrease the chances for your pipes to freeze. Here at SERVPRO of North East Chester County, we know it is not always easy to catch potential dangers in time, as weather can change at any given moment. That is why we are available 24/7 to help with any water damage that has disrupted your home from burst pipes. We are fully staffed with highly trained technicians that are always prepared to work efficiently and effectively to make sure your loss is taken care of “Like it never even happened.”

Are these up and down temperatures going to make you BURST?!

1/23/2019 (Permalink)

Phoenixville PA Burst pipe water Damage

SERVPRO of North East Chester County is here to help, whether it’s a minor leak or a pipe that burst. With the temperatures recently going from mid 20s to 30s to freezing temperatures, it can make the pipes in our homes susceptible to water damage. At SERVPRO of North East Chester County, we take great pride in treating our customers’ homes like we treat our own and making sure the job is done right. Our professionals are skilled in water damage mitigation and have been educated in water damage restoration and microbial contamination remediation from a CAT 1 loss (clean water) to a CAT 3 (black water). Our team will come in to assess the water damage and start to dry any flooring or other materials that were affected, also dehumidifying the area to protect from ambient moisture damage. SERVPRO of North East Chester County will not only dry and dehumidify the affected area, but we will remove any property that could be affected by water and repair any water damage to the structure: “Like it Never Even Happened.”


1/23/2019 (Permalink)

Personal Protective Equipment Mold Remediation Schwenksville PA

SERVPRO of North East Chester County is a family-owned and operated local business. We aim to help our community with any disasters that might have occurred, to assist our neighbors in any way that we can. Our technician crews are highly trained in mold remediation, water extraction and contents cleaning to ensure proper service to every customer. We aim to teach every employee every technical aspect and procedure to assure our customers that we will get the job done right with pride. Every one of our employees are offered to further themselves to obtain all certifications that are needed to properly do every job to 100% satisfaction; from amazing customer service to making sure each of our customers’ losses have been handled the right way. Our office is open to calls regarding any questions you may have regarding any loss to your home or we are always available for emergency services 24/7. If you call, we will come in and make it “Like it Never Even Happened.”

Take Care of Yourself and Your Employees; KEEP OUT MOLD!

1/22/2019 (Permalink)

Commercial Mold Growth Phoenixville,PA

Exposing you and your employees to indoor mold can be a serious matter. People that are most affected in environments where there is present mold spores and mold growth are people with allergies, asthma and a weakened immune system, but it doesn’t keep people without these conditions in the clear for harm if mold exposure is prolonged. Mold can be devious and can grow in places you have never considered. SERVPRO of North East Chester County can create a routine inspection plan with our certified technicians to search for mold through your business. As soon as mold has been seen there is a great possibility that there is more that is unseen.  We will come and inspect your property for mold and try to identify the source of the issue as well. There could be a cracked foundation, a leaky roof or even as simple as an unsealed window. Working with SERVPRO of North East Chester County’s mold remediation specialists, we can help ensure that any existing problems are responded to and handled as fast as possible to stay free and clear of mold-related damage. Call us sooner than later to avoid a moldy disaster.

Don't Let Your Future Go Up in Smoke

1/22/2019 (Permalink)

Pottstown Fire Damage Smoke Odor

Don’t let the odor of smoke that may have been caused from a small fire in your kitchen or maybe a string of Christmas lights that caught on fire affect the odor in your home for long. SERVPRO of North East Chester County has a certified team, proper tools and chemicals to clean, deodorize and seal materials that may have been affected by smoke when a fire has occurred within your home or even business. Every fire is different from how minor it was to how severe it might have been. Any size fire SERVPRO of North East Chester County can handle, removing or remediating the materials that were affected by smoke. To ensure all the odor will be out of the residence make sure all sources of smoke as well as all materials that were damaged by the fire have been removed. Whether you need us to eliminate the odor or repair any fire damage, SERVPRO of North East Chester County wants any level of fire that has affected a residence or a business to be safe, clean, and free of a smoky odor.

What's that stain? Is it mold or rust?

1/22/2019 (Permalink)

Royersford, PA residential mold growth

If you are seeing a new stain on maybe your walls, floors or countertops, make sure that it isn’t a result of water infiltration or even excess humidity in your home: it could be mold! SERVPRO of North East Chester County can send in a team of well-trained and talented technicians to remove, clean, deodorize and seal surfaces that have been contaminated by mold.  Rust and mold may look similar, but if the right remediation treatment is not used to remove it, there is a great chance it will come right back. Some identifying features of rust may be normally reddish, or reddish brown in color, and usually caused by water or damp air touching the surface of metal. Mold can resemble rust, but also can range from black to brown, white to gray, or even blue or green. Also, regarding texture, mold can look “fuzzy.” Mold can grow from a single event such as a broken pipe or a flood from a storm. SERVPRO of North East Chester County wants to make sure that as soon as any of these incidents happen it is taken care of as quickly as possible to prevent mold. If mold is already present, we will take all necessary measures to get rid of mold spores and make recommendations to keep out excessive moisture in the air of the home. SERVPRO of North East Chester County has the proper, professional cleaning products and solutions to property remediate and sanitize areas that have been affected, “Like it never even happened.”

Just as one exits, another forms...

1/22/2019 (Permalink)

Chester Springs PA, Storm water soaked carpet

This week another wintry storm will likely hit our area, including strong wind gusts in addition to cold temperatures. The culprit this time around is the low pressure working eastward, from the Rockies into Kansas, and across the county. Make sure to prepare your home from any storm damage! Limbs from trees weighed down by heavy snow can break windows in your home, but SERVPRO of North East Chester County can help secure your property and assist with the clean-up. Our family-owned and operated team is available 24/7 for storm clean-up. We will come in and assess the damage, clean up all debris as well as haul it away to leave behind nothing for you, the homeowner, to worry about. Our main focus is customer satisfaction and dedication to get the job done right! Also, with freezing pipes due to the dropping temperatures from a winter storm, SERVPRO of North East Chester County is always available to take control and mitigate damage from any and all water losses. We are always here to help!

Gotta Close This Home Sale!

1/15/2019 (Permalink)

There's no way a home inspector will let a basement like this pass without SERVPRO to properly clean and sanitize pre-sale...

Nowadays, most home sales are accompanied by a professional home inspection, and oftentimes the inspectors report brings back some recommeded mold remediation.  Usually we see this in areas of the home that, well, we don't usually see!  Namely, home inspectors often discover mold growth in areas such as crawlspaces, attics, and other areas that are not normally inspected by the homeowners, themselves.  Nevertheless, any type of possible growth in these types of unfinished areas seems to be heavily scrutinized by home inspectors and usually requires professional remediation in order to move forward with the home sale.

Dependent on when the home inspection takes place in regards to the settlement date, you, the seller, may feel some real pressure to have the mold remediated and not hold up the sale - enter SERVPRO of North East Chester County!  We deal with identical situations to this all the time, and are committed to seeing your project through as soon as possible and within the time constraints that you may be facing.  We do so many of these types of remediations that our highly-skilled technicians are able to efficiently and thoroughly complete the job without cutting any corners or leaving cause for future concern.  When you need to get a pre-sale inspection job done quickly and right the first time, SERVPRO of North East Chester County is your number one partner!

Why Can't I Clean This Myself?

1/14/2019 (Permalink)

Not addressing the entire problem when a water damage occurs can lead to secondary damage - like what was hiding behind these kitchen cabinets...

When initially responding to a water loss or receiving a call from a Chester County home or business owner that has just experienced a water damage, we always stress one main point: time is of the essence with water damage mitigation!  Oftentimes, the homeowner downplays the extent of the damage, if for no other reason than they do not have the professional equipment that we have which allows us to get a clear picture of the damage; i.e. moisture meters, etc.  There can be more than meets the eye with water damage!

Not all fans are created equal!

Another common misconception with water damage is that simply drying up any standing water and putting a box fan or other household fan will do the trick.  This may very well be the case, but most often it is not.  There are other variables that play into each unique drying scenario, and our highly-trained technicians at SERVPRO of North East Chester County will make sure they properly assess the damage from the onset.  Our centrifugal and axial air movers (fans), and dehumidifiers selected based on the scenario, are not only superior to common household units, but our technicians also monitor the affected area every 24 hours, making adjustments to the drying plan as the situation changes and improves.  Truth be told, without having the professional advantage that we possess, secondary damage including microbial growth may be the harsh reality of water damages not mitigated right the first time...

Do I Have to Throw EVERYTHING Away?!?

1/14/2019 (Permalink)

"How can you get the smoke odor out of THIS?!?" Give us a call, we are up for the challenge!

After a fire occurs in your home or business, as you begin to process the extent of the damage, you may be surprised at how pervasively the smoke odor and soot can permeate...well...pretty much everything!  The good news is that SERVPRO of North East Chester County can guide you through the mitigation process so you don't have to go it alone.  Building materials and badly damaged contents and furniture may be blatantly obvious as to whether or not they can be salvaged, but those items that weren't "burned" but are still smoke/soot affected may be salvageable after all. 

Granted, fires in a home or business in Chester County are a rare occurrence, and hopefully one that you never need to experience firsthand.  But should you have the unfortunate experience yourself, you may just assume that nothing can be saved.  Before you order a dump truck, give us a call and you may be surprised by the results of our professional cleaning knowledge and procedures.  We are not miracle workers, but more often than not, the results we are able to produce are a welcome surprise once we return a Customer's belongings: clean, fresh-smelling, and sanitized!

Wildfires In Chester County, PA?

1/14/2019 (Permalink)

Fires can ignite from both internal sources of the home and external, like wildfires.

Many people don’t realize that they face serious wildfire danger. But if you live in a wooded, grassy, or rural area of Chester County you could be at risk!

Two factors have emerged as the primary determinants of a home’s ability to survive a wildfire – quality of the defensible space around the home and the home’s structural ignitability.

Together, these two factors create a concept called the Home Ignition Zone (HIZ), which includes the structure and the space immediately surrounding the structure. To protect a home from wildfire, the primary goal is to reduce or eliminate fuels and ignition sources within the HIZ.

The actual design and development of your defensible space depends on several factors.

  • Size and shape of building(s)
  • Construction materials
  • Slope of the ground
  • Surrounding topography
  • Sizes and types of vegetation on your property

Three zones need to be addressed when creating defensible space:

  • Zone 1 is the area nearest the home and other structures – This zone requires maximum hazard reduction.
  • Zone 2 is a transitional area of fuels reduction between Zones 1 and 3.
  • Zone 3 is the area farthest from the home. It extends from the edge of Zone 2 to your property boundaries.

The ideal time to address home ignition risk is when the structure is in the design phase. However, you can still take steps to reduce ignitability to an existing home.

For instance, it is important to choose a fire-resistant roofing material that is rated class C or higher when building a house in, or near, forests or grasslands. Avoid flammable materials such as wood or shake shingles.

If you believe that your home may be at risk, don't procrastinate on looking into it further: do some research and take proactive measures to keep your home safe!

Winter Winds A'Blowing!!!

1/11/2019 (Permalink)

When winds blew a tree limb through this Phoenixville home's window, we quickly responded with a temporary fix!

Even when winter storms are not dumping snow, sleet, or rain on Chester County homes and businesses, they can still wreak havoc on your property when the winds are whipping through the region.  From a preventative standpoint, it is best to make sure that there is nothing that could become airborne on your property from a strong gust, and make sure that trees and bushes near your home are maintained and properly trimmed.  Severe winds can cause weak tree limbs to come crashing into a home, causing damage to siding, windows, gutters, you name it!  Should you have the unfortunate experience of having to deal with any of these wind-related damages, SERVPRO of North East Chester County can help!  If wind has created an entry way to your home that has invited water damage, then we are your number one "go to."  We also are ready to assist with board-ups, should your windows break or you experience a partial collapse due to a falling limb.  24/7/365, we will be there to help!

Shut-Off Valves...Get to Know Them!

1/9/2019 (Permalink)

Could YOU find the shut-off valve for this leaking water line?

Homeowners know the creature comforts that their homes possess when it comes to indoor plumbing: hot showers, refrigerator ice-makers, even conveniences as simple as toilets!  These utilities are often taken for granted, and are only familiar to the average homeowner for their...well...utility!  However, how many homeowners in Chester County know where to turn should one of these conveniences leak or break; i.e. the shut-off valve?

Stop the Damage!

Once a leak is identified, homeowners do not have to feel at the mercy of waiting for a plumber or restoration professional such as SERVPRO of North East Chester County to arrive on-site to stop water damage from continuing.  By familiarizing oneself with whether or not you have shut-off valves for your plumbing fixtures and where they are located, you can mitigate further damage from occurring while waiting for us to arrive.  If you do not have such valves, it may be a sound investment to have them installed, as an ounce of prevention can outweigh a pound of cure when it comes to the costs associated with water damage!

Ice-Maker Lines...Beware!

1/9/2019 (Permalink)

Phoenixville Basement Damaged by an Ice-Maker Water Supply Line Leak.

A common culprit that we, at SERVPRO of North East Chester County, encounter when responding to water damage calls is a potentially silent but damaging little source: the refrigerator water supply line to the ice-maker!  Oftentimes even a pinhole leak in the water supply line can empty gallon upon gallon of water under the kitchen floor before the homeowner even knows its an issue.  In fact, nine times out of ten, the homeowner sees the damage in their basement first, before they realize that the ice-maker was the culprit.  Other times, it is not until the kitchen floor starts squishing that the problem is identified.  At that point, there is likely significant water damage to the kitchen; but nothing that we can't handle!

Our well-trained technicians will quickly assess the extent of the damage and walk you through the recommended drying plan, from soup to nuts.  There is often demolition that is required to adequately dry the salvageable, affected materials, but the quicker we get the non-salvageable materials out of the way, the better.  Left unmitigated by SERVPRO of North East Chester County, water trapped between flooring layers or in wall cavities can cause even more of a headache and expenditure if not addressed as soon as possible.  But that's why we are committed to responding to your call: 24/7/365!

Winter Storm Preparation

12/5/2018 (Permalink)

Frozen and burst pipes are a very common culprit of water losses during winter storm months.

It's that time of year again, the winter holidays are here and with them comes severe winter storms and inclement weather. Living in the North East, many of us are prepared for the annual tasks of shoveling our driveways and salting our sidewalks; in fact many of us actually embrace the winter weather as it brings about picturesque landscapes and who can complain about getting a snow day off from work or school? But winter storms can cause immense damage to homes and businesses, even after properly "winterizing,"  putting a halt to the fun and festivities. SERVPRO understands that interruptions due to storm damage this winter season add to the already high stress levels of trying to plan holiday festivities and that's why we would like to offer some Do's and Dont's in the event that you find yourself dealing with a loss related to severe winter weather.  

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Content By: SERVPRO Corporate 

Photo Content By: https://www.wwaytv3.com/2018/01/02/frozen-pipes-a-concern-as-temperatures-dip/

Luke Bryan Gives a SERVPRO Franchise a Shout Out

12/4/2018 (Permalink)

As a SERVPRO Franchise, we are always pleased to hear great reviews from our customers. However its not everyday that the SERVPRO Brand receives a huge shout out from celebrities like Luke Bryan! Luke's mothers home was damaged during Hurricane Michael down in Florida  and during an interview talking about his mother and the efforts that everyone is making to help restore the coast, Luke specifically gave SERVPRO a shout out and thanked them for their efforts in the wake of Hurricane Michael. There is still a long way to go for the folks affected from Hurricane Michael, but it's great to hear that SERVPRO's Storm Teams are out in full force on the coast and helping to make it, "Like it never even happened." 

Know Your Water

11/28/2018 (Permalink)

Here at SERVPRO we see all different types of water damages. In order for us to properly mitigate a water damage, we take into account many variables and one of the first things we look at is the Category of water that needs to be removed.

It is very important not to misidentify what type of water you're dealing with when it comes to water damage in your home or business, although it could potentially look clean, one can never know just what hazards it could contain. Thus resulting in the three stages of water categorization. 

Category 1: This refers to water that does not pose any threat to humans or, "clean water." Some examples of clean water damage can come from water supply lines, appliance malfunctions and tub or sink overflows.  

Category 2: "Gray Water." This refers to water that can pose a threat to humans through consumption or even being around it. It can contain microorganisms, chemicals, or biological or physical contaminants. Some examples of Category 2 water damages can include sump pump failures, or urine contaminated toilet leaks.

Category 3: Cat 3 water is referred to as "black water." Black water poses the largest threat to humans and can contain unsanitary agents, fungi, and harmful bacteria. Some examples are sewage leaks, river or flood waters, and category 2 water that has become stagnant over time resulting in continued contamination of the water. However just because the water is not actually black in color does not mean that it cannot be labeled as Category 3. 

At SERVPRO, we take into consideration these factors and use all necessary precautions to properly mitigate water damages of all Categories to ensure a restored healthy living environment and help make it, "Like it never even happened!" 

Photo Content By: https://www.google.com/search?rlz=1C1GCEU_enUS821US821&biw=1920&bih=969&tbm=isch&sa=1&ei=l7z-W-e2FOmMggfCrJOABA&q=category+3+water+examples&oq=category+3+water+examples&gs_l=img.3..0i24.2334.3170..3315...0.0..0.62.315.6......1....1..gws-wiz-img.9pWTd-i-gXs#imgrc=cYj13b_Hw7P5IM:

Do It Right...the First Time.

11/28/2018 (Permalink)

The age old saying.

As a family owned and operated SERVPRO franchise we understand the importance of our customers satisfaction and always work to ensure feelings of security and comfort inside your home or business while we work to make it, "Like it never even happened." However, old sayings die hard in our little SERVPRO family and that's why we pride ourselves on SERVPRO of North East Chester County's owner Mike Andris' timeless phrase, "Do it right...the first time." There's more to this saying but I think those of you who have heard it before can agree just the first bit is enough...and here at SERVPRO of North East Chester County, "Do it right...the first time," always ensures that we make it, "Like it never even happened." 

Are You Prepared?

11/2/2018 (Permalink)

According to the latest industry research, as many as 50% of businesses will not recover after experiencing some sort of disaster. Of those that will recover, a swift reaction to whatever life throws your way can greatly increase your odds of re-opening. This is where SERVPRO excels in their industry. While no one can plan for exactly when disaster strikes, you can plan how you will react; by calling SERVPRO and let us do the rest. 

No matter the size of your business, SERVPRO has the training and resources to handle any disaster. Whether it's a fire in a small restaurant to a pipe break in a fortune 500 sky-rise, SERVPRO is equipped to handle any commercial loss. Throughout the restoration process, there is daily communication with the business owner or decision maker to ensure complete transparency and customer satisfaction. 

SERVPRO takes the greatest care in making sure that your business can get back up and running in the shortest amount of time. No matter the size, no matter the damage; you can trust SERVPRO to handle your commercial loss and help make it, "Like it never even happened."  

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The Emergency Ready Profile

11/2/2018 (Permalink)

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Are You Ready?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?”

The SERVPRO Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

The SERVPRO Emergency READY Profile Advantage

A no cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost.

A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

A guide to help you get back into your building following a disaster. – This can help minimize the amount of time your business is inactive by having an immediate plan of action.

Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider. – You have a provider that is recognized as an industry leader and close by.

Identification of the line of command for authorizing work to begin. – This saves time so we can begin the work of mitigating the damage which can save you time and money.

Provides facility details such as shut-off valve locations, priority areas and priority contact information. – Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.” 

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What SERVPRO Professionals Can Do For You

10/31/2018 (Permalink)

SERVPRO may have begun as a cleaning company, but we have since evolved into so much more. Since 1967, SERVPRO Franchise Professionals have been helping homes and businesses recover from fire and water damage across the United States. Today, SERVPRO covers a number of services including:

- Fire, Smoke and Soot Cleanup and Restoration

-Water Removal and Dehumidification

-Crime Scene, Biohazard and Vandalism Cleanup 

-Mold Mitigation and Remediation 

-Contents Claim Inventory Service 

-Air Duct and HVAC Cleaning 

-Carpet and Hard Floor Cleaning and Care 

-Stain Removal, Stain Resistance Applications 

-Odor Identification and Deodorization 

-Upholstery and Drapes: Wet or Dry Cleaning Methods 

When you need the job done right and done fast, call your local SERVPRO Franchise Professionals. We are committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs. 

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10/30/2018 (Permalink)

SERVPRO's 1-4-8 Service Response Guideline.

Fire and water damages are never scheduled. Will you be prepared? Whether it's a burst pipe in an apartment complex or an electrical fire in an office building; SERVPRO is always ready. There's no such thing as a small emergency when it threatens the welfare of the tenants and the revenue of the property owner. 

SERVPRO Franchise Professionals can manage the damage. With more than  1500 franchises in 48 states and over 40 years of business in the cleanup and restoration industry you can rest easy knowing help is on the way. SERVPRO Professionals always keep thorough and detailed communication throughout the restoration process to help keep you informed and in control. SERVPRO's  reputation has been built through experience and training in mitigation damages ranging from single family homes to skyscrapers, and even the Pentagon! 

Because emergency situations are never scheduled, SERVPRO implicates the 1-4-8 method of Service Response Guidelines to ensure efficient and timely services. The 1-4-8 Service Response Guideline method means that:

1- Within one hour from notice of loss, a SERVPRO Franchise Professional will contact you to arrange for service. 

4- Within 4 hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services (if necessary). 

8- Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person. 

This response method helps to ensure that SERVPRO Professionals may help to avoid revenue loss for property owners and minimize inconvenience to tenants. Timely restoration services along with SERVPRO's Professional equipment and industry-approved techniques can help you resume normal business functions and may save you time and money. Available 24 hours a day, 365 days a year, SERVPRO Professionals will work hard to restore your property and your peace of mind. 

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No Matter the Size, We're ALWAYS Ready

10/24/2018 (Permalink)

Whether the damage is big or small, residential or commercial, SERVPRO is ALWAYS there to help! Many individuals associate SERVPRO as their friendly restoration professionals readily available in their time of need for a home disaster. BUT, did you know that SERVPRO has an entire Large Loss Division that specializes in commercial catastrophes? 

It's true! SERVPRO's Commercial Large Loss Division is comprised of the best restoration experts ready for any size disaster. Our professional technicians, state of the art restoration equipment and can do attitudes help define SERVPRO's Large Loss Division as one of the best of it's kind. Every Commercial Large Loss is handled by a commercial operations manager to ensure maximum efficiency and seamless communication to ensure nothing but the utmost customer satisfaction and transparency. 

Whether your loss is a small water pipe break in an apartment complex, a large fire in a 5 star hotel, or a sprinkler system malfunction in a sky scraper, SERVPRO is always ready to make it, "Like it never even happened." 

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Through the Fire and the Flames, We Carry On

10/19/2018 (Permalink)

As with any catastrophe, a quick response makes all the difference. The first 48 hours after experiencing a fire in your home or business are vital to distinguishing what can be restored versus what must be replaced. With over 40 years of experience, SERVPRO genuinely lives up to its title as the fire damage cleanup and restoration professionals. Undoubtedly, emotions can run wild for a home or business owner after a fire. Our SERVPRO professionals are highly trained to rapidly respond and restore hope and peace of mind once the smoke clears. Apart from fire, smoke and soot removal, SERVPRO professionals take the utmost care to attempt to restore contents and documents that have been damaged in a fire to preloss conditions whenever possible in order to salvage your belongings and memories. Before risking further damage by attempting to cleanup yourself, call SERVPRO the fire damage cleanup and restoration professionals to help make fire damage, "Like it never even happened." 

Photo Content By: https://www.deviantart.com/eris-stock/art/Flames-86-Cathedral-34813999

Just Because I Cannot See It, Doesn't Mean I Can't Believe It!

9/21/2018 (Permalink)

Just because you cannot see it, doesn't mean it isn't dirty.

Just as carpets, windows, contents and walls accumulate dirt, dust and mildew; so do HVAC and duct systems. HVAC systems are often overlooked when a cleaning routine is implemented in both residential and commercial properties. Besides common dirt and dust, many other factors can exacerbate the sanitary conditions of duct work including: pet dander, cigarette or cigar smoke, water contamination or damage to the properties' HVAC systems, renovation and remodeling projects, and other harmful contaminants. If the registers that circulate air into a building appear dirty then chances are that the duct systems are just as bad if not worse! 

Dirty systems can worsen symptoms in individuals with chronic lung issues, health problems, asthma and allergies. The air quality inside of a home or place of work can have different effects on different individuals, especially the young and elderly. Similarly, the HVAC system that works as the lungs of your building; breathing in air and breathing it back out inside of a property cannot work as efficiently when neglected of the proper cleaning. Clean ducts are also more energy efficient without having to work as hard to cool and heat air filled with dust, mildew, and other contaminants. 

Photo By: http://www.city-data.com/forum/house/1683598-air-quality-house-open-ducts-crawl.html

Brace for Florence!

9/12/2018 (Permalink)

Hurricane Florence expected to hit the Carolina's first.

As Hurricane Florence barrels toward the coast, some are wondering how their homes will hold up when the storm arrives.

Florence could hit the Carolinas harder than any hurricane since Hazel packed 130 mph winds in 1954. That Category 4 storm destroyed 15,000 buildings and killed 19 people in North Carolina. In the six decades since then, many thousands of people have moved to the coast.

So what do hurricane-force winds do to a home? The IBHS Research Center in Richburg, South Carolina, tests just that.

The center was built in 2010 and it aims to advance building science. It evaluates the strength of specific building material by testing in realistic situations.

One part of the building has 105 fans that can simulate up to a Category 3 hurricane.

One thing the center has already found is that closing your interior doors during a hurricane can lower your risk of losing your roof during a tropical system.

Is your property prepared for high winds? If severe weather is in the forecast, follow these simple steps from AccuWeather to minimize damage:

When the wind comes into a house it wants to push up and push out on the building; by closing your interior doors you limit the upward push to a small area minimizing your risk of losing your roof.

The facility can even accurately portray the size of raindrops; they've tested what wind-driven rain can do to a house, and through these experiments, they recommend that people have a sealed roof deck.

That means you can seal the seams of your roof to prevent water from getting into your house.

Content By:https://abc7chicago.com/weather/what-happens-to-your-home-in-hurricane-force-winds/4223865/

Picture By:https://abc7chicago.com/weather/hurricane-florence-tracker-category-3-storm-nears-carolina-coast/4220116/

SCHOOLS OUT FOR!...Mold Remediation?

9/10/2018 (Permalink)

Upper Perkiomen High School closed due to mold and moisture issues.

RED HILL, PA — Just days into the 2018-19 school year, one local high school is experiencing a serious setback.

Upper Perkiomen High School will be shut down next week to due excessive moisture and mold, district officials announced over the weekend.

A Montgomery County high school will be shut down next week to due excessive moisture and mold, district officials announced.

 Mold was first noticed in the school over the summer. District officials said that extreme heat and humidity in recent days has drastically worsened the problem.

The district hopes that changes to the HVAC system will help remedy the issue. Superintendent Alexis McGloin addressed the issue in a statement Saturday:

"As you can imagine, making these changes to the HVAC system and conducting this level of cleaning is no small task, and therefore we have no choice but to close the building for the week of September 10-14. We want to ensure that this problem is addressed properly, and we are not looking to cut corners on this important issue, so a building closure is unavoidable."

Four makeup days have already been identified, and a fifth was already built into the calendar. They include Nov. 6 (Election Day), Nov. 19 and 20 (parent-teacher conference days which will be rescheduled), and January 21 (Martin Luther King, Jr. Day).

Content By: https://patch.com/pennsylvania/limerick/moisture-mold-forces-montco-hs-shut-down-next-week

Photo By:http://www.wfmz.com/news/southeastern-pa/mold-problem-to-close-upper-perkiomen-high-school-week-of-sept-10/792672363

Protecting Your Property This Hurricane Season!

9/4/2018 (Permalink)

Mitigation practices to consider in the event of severe storm and hurricane situations.

The 2017 Atlantic hurricane season showed the hospitality industry just how much damage these massive storms can create. The cost of damage caused by hurricanes and tropical storms has increased during the 10-year period between 2007 and 2017, according to Property Claim Services (PCS), a Verisk Analytics business. In that one decade, nearly 8 million claims related to hurricanes and tropical storms were filed, with the total estimated insured loss exceeding $100 billion. In 2017 alone, the damage costs related to hurricanes in the United States and its territories exceeded $60 billion, not including National Flood Insurance Program (NFIP) policy claims.

As the National Weather Service (NWS) recognizes National Hurricane Preparedness Week from May 6-12, Nationwide released several tips for protecting properties before a hurricane or tropical storm hits. According to the National Hurricane Center, the hurricane season in the eastern North Pacific runs from May 15 through November 30. The Atlantic hurricane season runs from June 1 through November 30.

“The damage that these powerful storms produce is a reminder of how we all must do everything we can to protect what’s most important to us,” Ken Enscoe, senior claims director for Nationwide’s catastrophe operations, says. “It’s crucial for policyholders to know about their insurance coverage before a storm hits. Advance planning is key to reducing the risk and mitigating the loss hurricanes can create.”

The insurance company urged owners of all types of properties to review their insurance policies, prepare an emergency kit, trim shrubs and trees, and identify a safe place to take shelter when a storm hits. Policyholders can take the following steps in preparation for hurricane season or when a storm is approaching.

Examine the property. Before an event, examine the property to ensure there are no physical and/or liability hazards present.

Protect vulnerable areas. Protect the four critical areas where wind and water can enter: roof, windows, doors, and garage doors.

Protect valuables. Protect documents and other valuables in waterproof containers and/or back them up on a cloud-based system.

Review insurance policies. Read and understand the hotel’s insurance policy. Take inventory with photos or video, and note the approximate value of the items and the date of purchase.

Content By: http://lodgingmagazine.com/hurricane-season-2018-protect-hotel-property/

Picture By: https://www.fema.gov/media-library/assets/images/168107

The Heat is On!

8/2/2018 (Permalink)

This previously water-damaged drywall displays mold growth that may have been avoided with timely water mitigation.

In the Chester County area, we have experienced some heavy rainfalls over the past several weeks, and we at SERVPRO of North East Chester County know first-hand the flooding and water intrusion issues that this has caused for many of our neighbors.  We have assisted with the mitigation and clean-up of many weather-related water losses, and have spent many an hour pumping water out of the flooded basements of our thankful customers.  However, it is not uncommon for homeowners to not properly address these types of issues when they first occur, thinking that the damage "isn't that bad" or "I can handle this myself."  Unfortunately, without the involvement of a professional restoration company like SERVPRO of North East Chester County, there are often aspects of the mitigation and clean-up that are missed and go unaddressed.  The harsh reality of this is that once the weather heats up, any materials that were not properly dried and treated may provide ideal conditions for mold growth, wood rot, you name it!  The cost of a professional water damage mitigation may performed in a timely fashion may be a mere fraction of an extensive mold remediation weeks or months after the fact.  The good news is that SERVPRO of North East Chester County provides fair, reasonable, and stringent mold remediation services and we are just a phone call away!

Where Do I Even Start?!?

6/28/2018 (Permalink)

Let's face it: any type of damage to your home or business can be devastating, as you experience a range of emotions and hope may be dwindling.  But fire damage can really exacerbate these emotions; smoke odor and soot damage can permeate the entire structure and the remains can seem hopeless.  You may ask yourself: where do I even start?!?  One of the first things you should do is call SERVPRO of North East Chester County - we can help explain exactly how your home or business can be restored "from the ashes" and will put together a cohesive plan that will get your life back on track.

What Can Be Saved??

There are many techniques that we at SERVPRO of North East Chester County employ to specifically address each affected material and to take the best approach to make it like it never even happened.  It is true that most fire damages involve some level of demolition to remove non-salvageable materials, but we will outline a plan to replace these as well.  If it can be cleaned and saved, we make every effort to do so; i.e. we don't just assume everything is a total loss, because we are willing to put in the time and effort to salvage contents and materials that are able to be saved, no matter how difficult the procedure.  We don't make promises we can't keep, and provide realistic timelines and estimates for the work to be performed, so you are 100% in the know - after all, this is YOUR space and YOUR life!  

Fire damage sure can be daunting, but with SERVPRO of North East Chester County on your side, life can be restored to normal.

Good Neighbors

6/28/2018 (Permalink)

Sticky substance dripping from above...

Chances are if you own a Chester County business, you may share space with another business that may vary wildly from your own.  You may consider your business to be well-protected from the pitfalls of water or fire damage, mold, you name it, but can you say the same for your neighbors?  If you are in a shared space, you also share exposure to your neighbors losses, as we recently encountered in a Collegeville, PA retail space.

Dripping from the Ceiling

We recently encountered two non-food & beverage businesses below a restaurant that experienced a product spill.  Even if the product is sweetened and carbonated, it still does what water does, and works its way down!  The responsible party was fantastic, jumping into action to take control of the situation, and in doing so, made the best decision: calling SERVPRO of North East Chester County!  We responded quickly on a Sunday afternoon, assessed the situation and began executing our plan.  We were very cognizant of the affected businesses' needs, and so were able to accommodate work hours to minimize any conflict with their normal business operations, while adhering to our goals for making the situation "Like it never even happened."

In addition to the initial mitigation, we will also be conducting the repairs - not just of the business spaces, but perhaps of the neighborly relationships!

Don't Down-Play That Water Damage!

5/1/2018 (Permalink)

Look what was hiding in the crawlspace of a home with a water damage several months ago that went unaddressed!

Water damage from a leaky pipe, storm event, or any source can be a huge inconvenience - we get it!  However, the worst thing that a home or business owner can possibly do is to ignore the damage that water events can cause, or to down-play them.  Even seemingly minor water damages can cause devastating secondary damage if not properly mitigated; including mold growth!  We occasionally encounter situations where a homeowner calls us out for a "mold" inspection and through the course of our conversation they casually mention that there was a water event "a few months back."  In some of these instances, the materials in the home are still wet!  Sometimes mitigation is not required at all, and we would never steer you in the direction of something that is not needed, but the safest when water damages occur, to prevent mold growth and secondary damage, is to call us to at least come check it out.  Our methods of investigation and inspection can uncover issues that you may not even know are going on: like mold growing where you wouldn't see it everyday.  Under and between structural materials that trap moisture (ex. linoleum or baseboards) and in rarely visited areas like crawlspaces, un-mitigated water damages can promote ugly situations like the growth in the attached photo.  But never fear!  Just give SERVPRO of North East Chester County a call and we would be happy to come out and take a look!

Insulation Soaks Up Like a Sponge in Malvern, PA

12/27/2017 (Permalink)

This Malvern, PA home had some seriously saturated insulation from a pipe leak water damage...

After experiencing a water loss, the affected materials absorb water based on how porous they are; among other things.  This directly impacts whether an affected material is considered "salvageable," as in it can be dried in place, or "non-salvageable," as in it needs to be removed because it will impede the drying of the salvageable materials.  Needless to say, wall and ceiling insulation doesn't stand a chance!  It can be very difficult to dry insulation in place, and in most cases it will impede the drying process for the surrounding materials, keeping them in a dangerous place as far as moisture content.  This will keep the humidity of the affected area elevated and can provide ideal circumstances for mold growth.  Thus, SERVPRO of North East Chester County will remove non-salvageable materials, such as insulation, to lay out a feasible and responsible drying plan; i.e. to keep overall restoration costs down and keep your structure sanitary.  The insulation in the picture from a water damaged home in Malvern, PA as a result of a pipe leak shows how saturated the material has become - it's gotta go!  But once out of the picture, the surrounding structure can dry more easily and efficiently and we can get you back to normal sooner and safer!

Pottstown, PA Hardwood Water Damage

12/21/2017 (Permalink)

This hardwood floor is starting to buckle as a result of water damage - but may still be salvageable with timely service and expert techniques...

Hardwood finished floors are a beautiful way to add character and distinction to your Pottstown, PA home.  If properly treated and maintained, hardwood can last more than a lifetime; far longer than carpet or other flooring options.  Unfortunately, if your home suffers a water damage event, hardwood may not be as resilient as you may wish.  The longer the hardwood is exposed to moisture, the more it has an opportunity to soak up, and as the wood dries it may buckle or "cup."  In many cases, once hardwood floors get to this stage they are in need of removal and replacement; however at SERVPRO of North East Chester County, we have specialty drying equipment that allows us to use drying techniques that may be able to salvage your beautiful floors.  The real key is response time, as the initial extraction prevents moisture dwell time in contact with the wood.  There are also nuances to making sure that hardwood is not dried too drastically or too much, as this may cause even more damage.  That is why we take careful measure to monitor the moisture levels and humidity during the drying process - to make sure that if your hardwood floor can be saved, it is saved, and the finished product is "Like it never even happened."

More Soot Than Santa's Suit in Spring City, PA!

12/18/2017 (Permalink)

The soot really stands out on this yellow towel at a Spring City fire loss - it blends in more on Santa's suit!

Santa Claus isn't the only one with a soot issue!  If you have experienced a fire damage in your Spring City, PA home or business, then soot and smoke damage can accumulate in regions of the building where you never thought fire-related damage could have occurred!  Each building has a natural way that it "breathes" and in the event of a fire, smoke and soot-laden air can spread throughout the entire structure based on how air pressure forces them around.  Soot is not only an aesthetic blemish, but it can also be dangerous: carrying hazardous substances that may be detrimental to your health!  That is why we at SERVPRO of North East Chester County track the soot and smoke damage throughout the entire structure and professionally clean it, wherever it may end up.  We exercise full due diligence to make sure that nothing escapes our inspection and is left lingering...

Vent Collects Soot in Spring City, PA Home

12/18/2017 (Permalink)

This Spring City, PA home's vents not only collected common dust, but also debris from the fire damage.

If you own a home or business in Spring City, PA, you know that vents require an occasional dusting or cleaning, as dust bunnies and debris can collect on the registers.  However, if you experience a fire loss, as this homeowner did, these "collection areas" can recruit a new tenant: soot!  SERVPRO of North East Chester County takes soot very seriously, as it can contain materials that are hazardous to your health.  We have specialty, proprietary products that are extremely effective in cleaning up after a fire damage - to restore salvageable contents and structures to an acceptable level of cleanliness that meets health and general standards.  Not all soot and evidence of smoke can always be removed entirely from even salvageable materials, however.  Even after being adequately cleaned, some materials, such as drywall, may require painting to completely dispel evidence that there was a fire - but we can do that too!  SERVPRO of North East Chester County makes fire damaged spaces "Like it never even happened."

Storm Waters Flood Phoenixville, PA Basement

12/18/2017 (Permalink)

Phoenixville, PA basement flooded with storm water? No problem! Call the pros at SERVPRO of North East Chester County!

When the rains came, so did the flood waters in this Phoenixville, PA home!  With power lost, the sump pump was unable to do its job of pumping the flood water from the basement, which made the water damage even worse.  SERVPRO of North East Chester County was able to quickly respond and started by pumping out the standing water with our truck-mounted extractor.  Once the excess water was out of the picture, it was time to demo some building materials that were deemed non-salvageable; which can often be the case with storm water damage.  Now the basement was just about ready for drying equipment, consisting of air movers and dehumidifiers - most people are surprised by how effective these professional drying units are!  With storm water damage, there are also concerns about contaminants that may be suspended in the flood waters, so we also used an anti-microbial solution to sanitize the remaining structure and contents to prevent the spread of any harmful contagions. 

Don't Let Mold Interfere with Your Phoenixville Business

12/14/2017 (Permalink)

Peeling back a layer in this Phoenixville business revealed some mold growth - but SERVPRO safely remediated!

If you own a Phoenixville, PA business, your office or shop space is likely beautifully finished with different colors and textures to establish an aesthetic that complements your business theme or motif.  You may have different types of materials that help establish this: like baseboards, wall paneling, etc.  While these complementary textures can sure make the most of your space when working in tandem, they may also act as vapor barriers that can trap moisture and provide ideal conditions for mold growth.  If your employees or customers have been complaining of musty, mildew smells, or there are other sensory observations that have you concerned about mold growth, the best thing that you can do for your business is to call SERVPRO of North East Chester County.  We can locate the source of the issue, and will put together a holistic plan to address the problem.  We follow a rigorous procedure that is recommended by the IICRC, to safely and thoroughly remediate microbial growth.  Give us a call to provide a free estimate, and we will explain the safest, most efficient way to keep your Phoenixville business happy, healthy, and profitable!

Phoenixville Commercial Remodel Uncovers Mold Growth

12/13/2017 (Permalink)

If you find mold in building materials while remodeling your Phoenixville business - call us right away!

Let's face it: some of the commercial spaces in Phoenixville, PA are in need of a face-lift.  There are a lot of older buildings with commercial rental spaces that may be in need of a little TLC.  As a business-owner, you may or may not own the space where you conduct your business, but no matter your specific situation, you want your space to be beautiful and your employees and customers happy and healthy.  Some of the older buildings in Phoenixville and the surrounding Chester County areas have older construction, and ideal spaces for mold to grow - like in between building materials.  If not properly installed, with vapor barriers, or even if there is excessive moisture or humidity, mold can grow in tight, unseen spaces, like between layers of wall covering.  When a business owner decides to freshen things up and begins a remodel, they may unknowingly expose mold laying in wait.  This should be an automatic RED LIGHT for all further disturbances of the area until you can get SERVPRO of North East Chester County on the scene to inspect and remediate the growth.

When Your Phoenixville Home's Basement Stairs Look More Like the Pool Stairs...

12/13/2017 (Permalink)

Your home's basement stairs - or the Phoenixville YMCA swimming pool?!? Time to call SERVPRO!

When storms hit Chester County, PA, the storm waters pretty much go wherever they want to!  There are many variables that play into the actions of storms waters, and may influence their intrusion areas.  Oftentimes, homeowners that have never experienced water in their basement for decades face that shocking reality as a by-product of storm waters.  Even homes with sump pumps may lose power or have sump pump failures, allowing storm waters to accumulate and slowly rise.  

We at SERVPRO of North East Chester County have seen a lot when it comes to storms and the damage they can cause, and we are always prepared to be called into action to defend your home and belongings.  There are specialty drying techniques that we can employ to dry even belongings that you thought were lost forever.  The key is to call as soon as you experience the damage, as time is of the essence.

The Sky Is Falling...Wait, That's Just a Leak!

12/12/2017 (Permalink)

It sure LOOKS like the sky - or ceiling, at least - was falling in this water damaged Phoenixville home...

Have you ever wondered what your second story floor joists looked like, up close and personal?  Probably not!  You probably like your beautiful Phoenixville, PA home with the floor joists and framing nicely finished with drywall, paint, and some nice decor.  And it will probably stay that way... unless you experience an unfortunate water loss!  Many of the water damages that SERVPRO of North East Chester County helps to remediate in Phoenixville stem from leaks; whether from pipes in the ceiling or appliances on the floor, but often they require the surrounding drywall and other building materials to need to be removed to allow proper drying techniques to do their work.  By removing affected materials that are not salvageable, we actually save you time and money by providing unimpeded access to the wet materials that ARE salvageable, like joists, framing, etc.  Once the drywall and the like are out of the picture, the other materials have more space to release water and allow proper air circulation and dehumidification to accelerate the process.  SERVPRO of North East Chester County knows what has to go, and what can be saved, to make your residential water loss dry as quickly and efficiently as possible.

Phoenixville Epidemic: Moldy Crawlspaces

12/11/2017 (Permalink)

Does your Phoenixville crawlspace look like this one? If so, call SERVPRO of North East Chester County: the mold busters!

Mold Patrol!

When was the last time you poked around in your crawlspace?  Likely it was directly related to something going wrong; unless you cross-utilize this space for storage.  So who is maintaining your crawlspace?  Keeping an eye on things?  Making sure it stays clean and dry?  Who is on "Mold Patrol?"

If you are like most of the Phoenixville, PA home and business owners that we at SERVPRO of North East Chester County come in contact with, you likely answered "no one" for most if not all of these hypothetical questions.  That is why we often get the call once some sort of catalyst causes you to explore your crawlspace - such as a leak - only to find that it is now full of mold!

Mold Busters!

If you find mold, mildew, or any kind of microbial growth in your crawlspace, call us, the Mold Busters!  SERVPRO of North East Chester County has the know-how and resources to provide a comprehensive job scope to take care of the symptoms AND the cause.  We will remediate the existing mold and take preventative measures to keep it from coming back; all the while explaining to you the process, the products, and everything in between, so you know what is going on and are comfortable with the process.

Phoenixville, PA Small Business Water Damage Leads to Mold Growth

11/27/2017 (Permalink)

Phoenixville, PA small business had some water damage and caused mold growth behind the scenes - SERVPRO of North East Chester County helped big time!

Our region has a healthy small business community throughout the Phoenixville, PA surrounding area.  There are lots of moving parts to a bustling business and much to keep an eye on as it pertains to the business' ability to thrive.  However, there are often areas of the business that are not as well monitored and maintained: like utility rooms, storage closets, and crawlspaces.  Oftentimes these areas have pipes, utilities, and appliances that may not immediately be noticed if they leak water or cease proper function.  Water damage can start slow, behind the scenes, and then by the time that it is noticed, there may be significant cause for concern.  SERVPRO of North East Chester County tracks the cause of an apparent water damage from the evidence to the cause; making sure that all stops in between have been identified and incorporated into the scope of the job.  By the time the water damage becomes evident to the bustling business owner, the water may have had time to cause secondary damage in hidden spaces; causing mold or other major concerns.  We at SERVPRO of North East Chester County address each commercial water loss holistically, not only drying the space, but remediating any mold that is found or structural damage.  If your Phoenixville, PA business experiences a water damage or mold growth because a water loss was not properly tended to, call in the pros!

Phoenixville, PA Toilet Causes Water Damage

11/20/2017 (Permalink)

Toilets should not disrupt your schedule, like this one in Phoenixville, PA...

Toilets shouldn't be a conversation piece, or the cause for significant activities outside of your normal routine, but this one did just that for a Phoenixville homeowner recently.  When the toilet water ends up somewhere it isn't supposed to, you've got to pick up the phone and call some one, and quickly!  At SERVPRO of North East Chester County, we have a network of local, Phoenixville plumbing professionals that we can refer to you if the leaky toilet plumbing issue has not yet been addressed.  If the leak has already been remedied, even better!  Once the plumbing issue has been fixed, we can go to work on the remediation and the quicker the better when it comes to water damage.  There are many secondary issues that can result from standing water that are exacerbated by the length of time, and can also be magnified by the "category" of water; which means the level of contamination that the water is carrying with it.  Toilet leaks can present clean or dirty water, depending on where the leak is coming from, and our SERVPRO of North East Chester County water restoration technicians are prepared to handle either type.  As with the case depicted here, toilet leaks often work their way down through walls, and can affect many different materials on several floors of your dwelling, and definitely require the proper drying and mitigation procedures to keep your home sanitary, clean, dry, and safe.  For the quickest response and the most professional, experienced approach to Phoenixville area water damages, SERVPRO of North East Chester County is the best call to make!

Product Spotlight: Deodorization Equipment

10/17/2017 (Permalink)

A few of the tools from our deodorization arsenal that will make a BIG impact on even the largest commercial spaces.

Let's face it: there are sometimes applications within commercial properties that require deodorization treatments.  Fires, product mishaps, and biohazard scenarios are some examples of situations that may require intense deodorization to restore your commercial property to a healthy, comfortable environment for your staff and customers.  SERVPRO of North East Chester County has the experienced technicians and specialized equipment to knock out nasty odors and get your business smelling fresh and clean again!

Our Ozone Generator technology is the most modern, technically advanced available today.  Although it requires a period of vacancy during operation, a relatively short period of free air flow after the treatment with fresh air circulating will regulate the breathing air and you will be able to witness the hard work the machine has put in to eradicate bad odors by filtering the air in an incomparable way.  Truly the best way to impact a large area and get it smelling fresh and clean.

Our Titan Photocatalytic Hydroxyl Generator is another heavy-hitter for eliminating odors, filtering germs out of the air, and leaving purified, fresh air behind.  UVA rays emitted from a photocatalytic lamp pass through the anatose-coated reactor sleeve, forming electron hole pairs that react with the water and oxygen in the air.  These form hydroxyl radicals that, when dispersed by a fan, decompose organic and inorganic gases and air pollutants into carbon dioxide and water.  Plainly put: it filters and purifies the air in your business safely and effectively!

Our Electro-Gen Thermal Fogger has a high-capacity for deodorizing structures, garments, automobiles, etc. after fires or from other malodors.  It produces a true "dry fog" that can employ a range of scents from neutral to cherry to leamon berry - whichever you prefer - to not only eliminate bad odors, but replace them with the fresh scent of your choice!

And for a fast, high-intensity treatment of up to 50,000 cubic feet of commercial space, the Vaportek Vapor Shark is our ideal tool for the job.  This application is ideal for manufacturing facilities, disaster restoration, animal shelters, large grow rooms, restaurant grill exhaust/party rooms, sewer/septic backup & sewage treatment plants, or casinos/large meeting halls.  

Whatever your commercial deodorization needs are, the solution is clear: call SERVPRO of North East Chester County and we will get your business smelling fresh, clean, healthy, and comfortable for your employees and customers!

What HAS To Go???

10/16/2017 (Permalink)

Here, Mike, our owner/operator, is working hard at installing a new subfloor in Phoenixville, PA, while remodeling an entire bathroom.

Commonly Affected Materials

Whether your residential water damage has been caused by a leak, flood, appliance, or whatever, there may be structural materials that have been affected.  At SERVPRO of North East Chester County, our initial goal is to salvage as much as is possible and safe - including materials and contents.  Sometimes, however, structural materials may need to be removed because the damage they have suffered from the water loss have rendered them non-salvageable.  Some commonly affected materials that may be non-salvageable based on the extent of the damage and the category of the water (for example, Category 3 water, such as sewage, that is considered grossly contaminated) may include:

  • carpet
  • carpet pad
  • baseboard
  • drywall
  • hardwood flooring
  • linoleum
  • mastic
  • subfloor (in extreme cases)

So What Now???

The good news is that after non-salvageable materials as a result of water damage have been removed, SERVPRO of North East Chester County can rebuild...we have the technology!  Our technicians not only have experience and the tools to mitigate water losses and remove damaged materials, but we also are registered as a Pennsylvania Home Improvement Contractor (PA 133470).  Whether your rebuild entails work that we can expertly complete "in-house" or even if we need to call in a specialized contractor to assist, we will manage the process from start to finish and make sure that your space ends up looking and feeling "Like it never even happened."

Horse of a Different Color...

10/12/2017 (Permalink)

SERVPRO of North East Chester County has the resources to tackle ANY size Commercial Emergency Restoration Scenario!

Let's Face It...

For as much pride as you may take in your home when it comes to cleanliness, comfort, and functionality, your business NEEDS to be as clean, comfortable, and functional as possible to keep things smooth, profitable, and your customers and employees happy.  Whether you need emergency restoration services, general cleaning, or help with a special project, you NEED to bring in professionals to guarantee a professional outcome.

The Good News Is...

SERVPRO of North East Chester County is ALWAYS just a phone call away - we have around-the-clock crews on-call that are highly-trained, professional, and personable, to help you through whatever your business is facing.  We pride ourselves on taking some of the pressure off of your plate, so you can focus on the pressing decisions you face everyday in your business, while resting assured that someone is on the job that cares as much as you do!

When Appliances Go Rogue...

10/12/2017 (Permalink)

This water damaged floor was the result of a leaking dishwasher water line at a Phoenixville, PA home; luckily we were called in to action!

Well, That's Not Supposed To Happen...

We all love the convenience and time-saving measures of having household appliances in our Chester County homes and businesses.  "Set it and forget it," never rang so true!  Except when it doesn't!  

Many of the residential water losses that we at SERVPRO of North East Chester County respond to unfortunately involve faulty appliances in one way or another.  It may be a failed valve on a hot water heater, a sneakily leaking water hose to a dishwasher, or a busted water line to a refrigerator ice-maker - whatever the mechanical culprit, the similarity is always the shock of the homeowner that so much damage could be perpetrated by their (former) best friends! 

What to Do...

The first and most important thing to do after experiencing water damage due to a home appliance is to call SERVPRO of North East Chester County to guide you through the experience and begin restoration as soon as possible. 

Second, DO NOT make attempts to fix or disturb the faulty appliance.  Insurance companies will always want to examine the equipment and may even seek compensation on your behalf from the manufacturer.

Third, always double-check your home appliances both before AND after any extended time away from home, to make sure that nothing fishy went on in your absence.  But if it did, we have your back! 

What to Do When You Experience Storm Damage

10/11/2017 (Permalink)

Don't know what to do when STORM DAMAGE strikes?? Call us! We will guide you through it!!

Time is (Not!) On My Side...

The reality with timeliness as pertains to storm damage at your Chester County home or business is actually the exact opposite of what the classic Rolling Stones song sings: time is NOT on your side!  As with other types of damage, time is really of the essence when contacting your insurance carrier and informing them of your situation.  Likewise, contacting SERVPRO of North East Chester County should be top priority!  A commonly held misnomer is that you must receive a claim #, etc. from your insurance carrier prior to calling us and having us arrive on-site - NOT TRUE!  Oftentimes, one of the first things that your insurance company will do is ask if you have contacted SERVPRO, then instruct you to do so - the reason is that they know as well as we do, that the more timely the mitigation can begin, the lesser the damage and cost of the claim!

Tips for Storm-Related Insurance Claims

  • Don't Delay! Most insurance policies limit your time to file a claim
  • You can't be singled out for a rate increase due to storm damage
  • Insurance restoration contractors advocate for you
  • Always hire the best contractor, not the cheapest
  • Beware of insurance company "approved" contractors
  • Always do your homework and understand your rights

One Thing is For Sure...

The number one thing to do after experiencing storm damage is call our experienced technicians at SERVPRO of North East Chester County - we will really take the pressure off of you, while walking you through the process of mitigating your damages and getting things back, "like they never even happened!"

Storm Prep 101

10/11/2017 (Permalink)

BEFORE the storm: be prepared... AFTER the storm: call SERVPRO!!!

Working Backwards...

As our previous blog posts have highlighted: the number one thing to do AFTER you experience storm damage at your Chester County home or business is call SERVPRO of North East Chester County!  We are prepared with the knowledge and experience to guide you through the process; from keeping your insurance carrier informed, to the steps that we will take, to everything and anything we can do to get things back "Like it never even happened." But...

How Can You Safeguard Against Storm Damage & Be Prepared?

When anticipating a storm, it is a great idea to check that you have everything you may need once it hits.  But a BETTER idea is to plan well ahead, before there is any storm on the horizon, so you have the presence of mind to make a checklist and have everything ready to go before panic sets in!  

Obviously you want to secure windows, doors, outdoor belonging, and clear anything from your property that could be swept up and become a projectile.  Here is a list of items that you may want to have on-hand in your "storm kit..."

Storm Kit Essentials:

  • Battery powered flashlight
  • Portable battery powered radio
  • Extra batteries
  • List of emergency phone numbers
  • Prescriptions and essential medicines
  • First aid kit
  • Nonperishable emergency food
  • Bottled water (1 gallon per person, per day)
  • Non-electric can opener
  • Disposable camera
  • Credit cards and cash
  • Change of clothing
  • Sturdy shoes or boots
  • Important papers, identification and bank information

Fire Precautions 101

10/11/2017 (Permalink)

Don't wait until you experience a fire loss to think about precautions and safeguards...be prepared!

Working Backwards...

As with any emergency situation that affects your home or business, the first thing you want to do AFTER experiencing damage is call SERVPRO of North East Chester County!  We have the skill, experience, tools, and know-how to help you navigate through the process and make things "Like it never even happened." But...

The Best Plan is a PRE-Plan!

Fires and the damage they can wreak are an unfortunate reality that many face at one time or another at their home or business.  As with any disaster, however, the best way to mitigate loss is by being prepared and having a plan!  

General fire precautions include such things as:

  • Escape routes and fire exits
  • Fire fighting equipment
  • Raising the alarm
  • Making emergency plans
  • Limiting the spread of the fire

To get the best information for general fire precautions to safeguard your home or business, you should reach out to your local Fire Department - ask the real pros!  Just like you would contact SERVPRO - the real pros - AFTER the damage!

Product Spotlight: SX-15 Tile Cleaning Tool

10/10/2017 (Permalink)

Does anyone enjoy scrubbing floors on their hands and knees?  Does the floor ever really get THAT clean?  Even when scrubbing kitchen and other commercial floors with a deck brush, does the floor get clean before your arms feel like they are going to fall off?!?

SERVPRO of North East Chester County has the solution as part of our commercial cleaning arsenal!  The ideal tool for the job is our SX-15 Tile Cleaning Tool, which we run off our HydraMaster Boxxer truck-mount, which provides up to 1,500 psi of solution and water heated up to 210 degrees F!  The SX-15 itself is unparalleled for cleaning of hard surfaces like tile, concrete, and stone - perfect for commercial applications.  Even the greasiest kitchens and dingiest workshops can't resist the cleaning power of the SX-15 with its all-in-one cleaning head.  However, there are also milder settings possible with this dynamic duo, allowing fine, polished cleans on surfaces such as marble or VCT tiles.

If your commercial kitchen or workspace needs a facelift, give us a call and see what the SX-15 along with our HydraMaster Boxxer can accomplish in the hands of our professional, skilled technicians!

...And Then, The Rains Came!!!

10/9/2017 (Permalink)

The rains falling steadily on this dreary Monday in Spring City, PA.

When the Storm Hits...

Close your windows!  Check for leaks!  Grab a flashlight!  Maybe even grab a bucket for that pesky roof leak that you keep meaning to fix...

There are many ways that we prepare for a storm across Chester County, but the unfortunate truth is that sometimes storm water finds a way to intrude into our homes and businesses.  The most important thing to remember if you experience storm loss of ANY degree is to call the local experts at SERVPRO of North East Chester County.

Time IS Money...

The more you delay after experiencing an initial water damage, the more costly the damage may become, and the more opportunity there is for additional consequences, such as mold growth.  The key to mitigating damage is truly time: i.e. the sooner you call us, the sooner we can stop the damage and the bill dead in its tracks!  

Out of the Frying Pan, Into the Fire...

10/9/2017 (Permalink)

DO NOT disturb contents in your home or business after a fire - improper methods may actually make things worse!

The First 48 Hours...

At SERVPRO of North East Chester County, our skilled technicians know well that the first 48 hours after a fire damage can make the difference between restoring versus replacing your property and personal belongings in your Chester County home or business.  Soot and smoke can be very dangerous, even toxic, and permeating things.  The longer they have to seep into your home or business and all of its contents, the harder it may be to salvage them - it may not even be possible!

What Can You Do?

The first, and most important thing you can do after experiencing a fire is to call us at SERVPRO of North East Chester County - our professional crews are on-call 24 hours a day, 7 days a week, including holidays, to beat the clock in attempting to salvage your home and property.  But while you wait for us to arrive, you can take these precautions to help mitigate the damage:

  • Limit movement in the home to prevent soot particles from spreading and additional damage from occurring.
  • Place clean towels or old linens on rugs and high traffic areas and upholstery.
  • Coat chrome faucets, trim, and appliances with petroleum jelly or oil.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Do not wash any walls or painted surfaces.
  • Do not shampoo carpet or upholstery.
  • Do not clean any electrical equipment.
  • Do not send clothing to a dry cleaner since improper cleaning may set smoke odor.

What is Water Loss Mitigation?

10/9/2017 (Permalink)

When your home looks and feels more like a swamp, it's time to call in SERVPRO!!!

Chances Are...

Chances are, IF you ever experience a water loss and find yourself in need of the services of SERVPRO of North East Chester County, it will probably be the ONLY time that you need us for such a mitigation.  We have ONE chance to make a positive impact in your life and provide the personal, professional service that we strive for everyday.

So How Do We Do It...?

Once we arrive on-site, one of the first steps in evaluating the damage at your Chester County home or business is to understand the situation based on your first-hand account, and walk the affected areas with you to do a visual inspection and note any safety concerns, etc.  Once we gauge the types of materials that are affected, we use the appropriate type of moisture meter to map out the extent of the damage.  We also take some atmospheric measurements that are essential to properly dry the space, including relative humidity and temperature.  All of these data contribute to a strategy that may involve: 

  • extraction of standing water, or water soaked into carpets or other materials
  • demolition of non-salvageable materials, such as carpet, drywall, or baseboard
  • setting up specialized drying equipment such as dehumidifiers and air movers in a specific and strategic way to optimize air flow and to promote drying

When the Dust Settles...

The average dry time for most residential and small commercial water damages is three to five days - but we don't just set our equipment and forget it!  Our skilled technicians return once every 24 hours (working around your busy schedule) to monitor the equipment and to make sure that our drying plan is going accordingly.  Once the area is adequately dried, often we engage in further cleaning or sanitizing, and even schedule the rebuild of any areas that required demolition.

Long Story, Made Short...

We at SERVPRO of North East Chester County are committed to see your loss through, from the moment we set foot on-site, until the last efforts are made to restore your home or business to a safe, clean, healthy state - "Like it never even happened."

The Truth About Mold

10/9/2017 (Permalink)

What lies below your feet, in crawlspaces and under floors may be out of sight, but shouldn't be out of mind...

The "Welcome" Varieties

You may recall from high school biology classes that mold is part of the fungi kingdom, and despite the connotation, it isn't always bad.  There are over 100,000 kinds of fungi that have been identified, and some are very useful, such as yeast for baking and brewing, and blue cheese and mushrooms to eat!  These useful types, however, have some rather unwelcome family members...

Mold is in the Air...

The truth of the matter is that there is, and will always be mold in your home - but that's ok!  When we at SERVPRO of North East Chester County test prior to mold remediation, the key is what are the variances between the naturally occurring and safe varieties and concentrations inside your home versus other, unaffected areas of your home and immediately outside.  The fungi/mold particles and spores that are constantly present in our air and that settle on surfaces inside should be at a reasonable, equitable level throughout your home in relation to the outside environment. If they are not...

The "Dangerous" Varieties

When unnatural amounts of some fungi/molds are detected in your home, or visibly present growing on walls or contents, it is time to call in SERVPRO of North East Chester County to provide a professional remediation.  Some varieties of mold can present serious health threats to people and animals, in addition to the unwanted odors and visual evidence that they provide.  

But don't panic!  

The best way to identify if you have an issue that requires professional remediation is to call SERVPRO and let our highly-trained technicians evaluate the situations and walk you through the safest course of action.  Don't attempt remediation on your own!  You may unintentionally make matters worse by spreading spores and potentially making your home worse for the wear.  We always follow the most stringent guidelines to keep you safe and complete the job the one and only right way...

Smoke Signals

10/6/2017 (Permalink)

Smoke is Amorphous and Permeates into Hard to Reach Places

When most home or business owners think of fires and fire damage, they imagine burned belongings and building structures, but one of the most hazardous and permeating aspects of a fire is often the smoke!

Smoke Goes Where It Wants...

Every house and commercial building has a way in which it "breathes," as air currents move throughout the structure in a pattern - the path of least resistance.  It is not uncommon for significant soot and smoke to be present in the opposite end of where the source actually occurred.  This makes fire mitigation a thorough and comprehensive process, often requiring cleaning of contents throughout the building.  Smoke can travel into closed drawers, closets, rooms - essentially wherever it wants!

Test, Test, Test!

At SERVPRO of North East Chester County, our skilled technicians approach fire losses in a comprehensive way, testing every surface, nook, and cranny to evaluate the extent of the path where smoke has traveled and deposited soot.  Because of the elusive and permeating nature of smoke, we leave no area untouched so that nothing is missed.  Our goal is always to do the job the right the first time and leave your Chester County home or business "Like it never even happened."

Who Is Most At Risk???

9/25/2017 (Permalink)

Mold Growth Comes in Many Shapes, Sizes, and Colors...

"I Have Black Mold..."

Often the calls that we field at SERVPRO of North East Chester County include some variation of this start to a sentence.  "Black mold" has certainly received the most coverage and thus has impressed itself most strongly in most home and business owners' minds; however, there are many different types of mold that have a black coloration.  In fact, mold comes in many different sizes, shapes, and colors.  The common theme amongst all, however, is that they do not have a place in your home or business and require professional remediation.

For Your Health...

Once mold is identified in a home or business, the first, most important call should be to SERVPRO of North East Chester County, where highly-trained professional technicians are ready to follow a stringent procedure to not only remediate the visually-present mold, but to do so in a way that will prevent its recurrence and cross-contamination.  

Those who are most at risk - the ones that you love and want to keep safe - are individuals with suppressed immune systems, compromised health situations, chronic inflammatory lung diseases, and severe allergies.  However, there may be adverse effects to even healthy persons and pets.  Those most at risk include:

  • Infants & children
  • Pregnant women
  • The elderly
  • People with compromised respiratory systems or asthma and allergies
  • People with weakened immune systems

Long Story, Short...

If you believe that there may be mold growth in your home or business, based on visual evidence or even just an odor - don't hesitate to call SERVPRO of North East Chester County.  There are many "wrong" ways to deal with mold, but we are trained to handle it the right way - to keep your home or business safe, healthy, and clean for all!

We Weather the Storm!

8/16/2017 (Permalink)

Let SERVPRO of North East Chester County hold the umbrella for you!

Recent storm activity had SERVPRO of North East Chester County responding to water damage as far west as the Harrisburg/Carlisle areas of Pennsylvania and we were happy to meet the challenge!  Our friendly technicians worked tirelessly to provide outstanding professional service to many thankful homeowners with flooded basements and water damaged living spaces.  Working as many as 14+ hour days for much of the week, we were thrilled to have the opportunity to serve so many happy customers in a unique location!  

When heavy weather hits, SERVPRO of North East Chester County comes to you!

We realize the severe impact that storms can have on homes and businesses, and are willing and ready to assist wherever, whenever called upon.  Our friendly technicians arrive on-site - YOUR site - prepared to help you navigate the stormy waters (pun intended!) of a likely new experience.  We will walk you through the restoration process and are ready to go above and beyond to make your home or business “Like it never even happened.”

Out of Sight, Out of Mind

8/1/2017 (Permalink)

This Chesterbrook homeowner did not realize that there was a leak under the flooring until it began buckling.

When was the last time you looked behind the refrigerator?  Poked around in the utility closet?  Checked for leaks around the hot water heater?  Most homeowners don't discover leaks or areas of concern with common home appliances and fixtures until water damage has already occurred and made itself known.  A few minutes of diligence can help detect larger problems before they occur.  

Summertime Blues...

Many of the issues that we encounter during this time of year at SERVPRO of North East Chester County relate to water damages due to clogs/leaks with HVAC units, hot water heaters, and even refrigerators.  Cranking down the AC during the dog days of summer sure feels nice, but blockages in the condenser lines can cause slow leaks that may seep under floors undetected until they begin to bubble up.  Likewise with water lines to ice makers behind refrigerators and the like.  So while making your home a safe haven from the sweltering summer heat, be sure to take a moment to check your appliances and utilities every now and then to avoid bigger headaches!

Thank You to Our First Responders

8/1/2017 (Permalink)

We will continue to distribute cases of water to our First Responders, as a small token of our appreciation and thanks.

At SERVPRO of North East Chester County, we have a deep respect and appreciation for all of our first responders that serve our communities.  We share a genuine concern for those who need assistance, whether due to a water or fire damage, or any type of hardship.  To show our appreciation, we have committed to distributing cases of water to our local Fire Houses and Police Departments.  In the heat of summer, it seemed like a commonsense way to help, and we will continue to do so to keep our first responders hydrated! It is an admittedly small token of thanks, but we encourage the community to show the same gratitude and cooperation to those dedicated to service.  SERVPRO of North East Chester County would like to say "Thank you!" to all that serve our communities!

Water Damage Can Give Mold a Home...

7/28/2017 (Permalink)

This mold bloom was found during a water damage call in Chesterbrook. The homeowner had no idea that this was hiding in the utility closet!

The heavy rains and storms that often affect us in the summertime can access your home in a number of ways and cause significant damage and saturation.  Once the sun comes back out and the temperature rises, if the affected materials have not been properly dried, the perfect scenario often exists for mold to set-up shop and grow.  At first imperceptible, it isn't long before the musty odors begin and announce that microbial growth is moving in with you!

Proper mold remediation procedures follow a specific and detailed process but can be avoided by calling SERVPRO of North East Chester County when water damage first occurs.  Our technicians will make sure that we dot all the i's and cross all the t's to restore your affected home or business and stop mold growth before it has a chance to start.  

It's a Dirty Job But...

7/28/2017 (Permalink)

These signs were placed on all of the entry doors to make sure that no one entered the home during the ozone treatment process for their safety.

SERVPRO of North East Chester County recently had the opportunity to assist with the clean-up of a Phoenixville, PA home that had been deemed unfit for human habitation by the Borough of Phoenixville.  We were dedicated from the first moment we were contacted by the homeowner, not flinching at the bodily fluids and feces that were present throughout the home.  To protect our technicians, full Tyvek suits with hoods, nitrile gloves, and full-face respirators were utilized to prevent any contamination - not the most comfortable situation in the 90+ degree heat, but our professional technicians did not complain and were genuinely pleased to help the homeowner regain entry to the home.  Once the hazardous materials were disposed of and the affected areas cleaned and sanitized, an ozone machine and a hydroxyl generator were set for three days to purify the air and deodorize the entire home.  The homeowner was very grateful to get back to a clean, safe, and happy environment and we at SERVPRO of North East Chester County were thrilled to be of service!

The Fire is Just the "Starter"...

6/22/2017 (Permalink)

After a fire is extinguished, the process of restoration has just begun...

Fire damage is an unfortunate and significant event that comes in varying degrees.  If you happen to experience a fire loss at your home or business, the extinguishing of the fire is the just the start of a complicated process that we at SERVPRO of North East Chester County pride ourselves on being able to help you facilitate.  

The Cleanup

Beyond the accumulation of soot and smoke damage, fire losses also usually accumulate significant amounts of debris and fire extinguisher discharge (if water is not used).  These materials may be hazardous and are certainly unwanted and need to be appropriately removed and cleaned up after.  Our technicians at SERVPRO of North East Chester County are ready to spring into action and handle the aftermath.

The Pack-Out

Oftentimes after a fire loss, some contents of a home or business must be inventoried, packed, cleaned off-site, and sometimes stored while the affected areas are cleaned and restored.  At SERVPRO of North East Chester County, we are organized and thorough in our approach to making sure that your belongings are accounted for and restored, so once your home or business is ready to be loved in again, your belongings are returned "Like it never even happened."

You Cook...We Clean!!!

6/20/2017 (Permalink)

Goodbye Grease!


Everyone loves a home-cooked meal or dining out with friends at a favorite restaurant, but who wants to clean up the kitchen???

SERVPRO of North East Chester County is ready and willing to provide professional, deep cleaning of your commercial or residential kitchen!  Our skilled technicians have the equipment and the know-how to restore your kitchen - the heart of your home or business - to a pristine state that looks, smells, and feels clean.


Our technicians will hit all of those hard to reach spots that probably haven't been cleaned since the appliances first came off the truck.  Your kitchen will feel and smell so fresh you will want to host the next family dinner or friends' dinner party to show off your newly restored space.


Re-inspire your culinary staff with a professionally cleaned work space, and re-ignite their sense of pride and responsibility to maintain your restaurant kitchen.  We take on the tough chores that you can never quite get to and can restore tired-looking, greasy equipment to a like-new luster!

Be Prepared!

6/2/2017 (Permalink)

Take control to mitigate damages during an emergency.

"Be Prepared!" is not just the slogan of the Boys Scouts of America, it should also apply to your homes and businesses!  

Emergency Ready Program

One of the services that we at SERVPRO of North East Chester County offer is complimentary Emergency Ready Programs that prepare you or whomever might be around during an emergency with an easy to follow plan to quickly react and mitigate further loss.

Whether experiencing a water damage emergency, fire damage emergency, or whatever emergency is thrown at you, our complimentary ERPs (Emergency Ready Programs) give you a plan for how to react and keep costly damages minimal.  We map out key information for you in a convenient and easy to use format, including emergency shut offs and emergency contact information.  

Take control of your home and business by contacting SERVPRO of North East Chester County today to schedule a complimentary ERP visit and know that no matter what adversity you face, it is always best to "Be Prepared!"

Leave Cleaning to the Pros!

5/31/2017 (Permalink)

Our SERVPRO team takes great care of your "stuff" while sprucing up your space!

Did you put off that early spring cleaning?  Getting ready for a graduation party or summer family fiesta?  Want to freshen up your home before the kids get out of school and your hands are even more full?

Well, let the SERVPRO professionals do the dirty work!

We've Got the Tools for the Job!

Whether you are just looking for a deep carpet or upholstery cleaning or a total home/office detailing, we at SERVPRO have the optimal, professional products and equipment to achieve a fresh spring clean that is sure to exceed your expectations.  There is no amount of kitchen grease and grime or dingy dust of carpets and furniture that we can't handle - including pet hair and dander!  Our friendly technicians can spruce up your space like none other, so give us a call and...

Leave Cleaning to the Pros! 

Get Back!

5/23/2017 (Permalink)

Black Mold

Mold is all around us...

Different types of mold are found virtually everywhere in nature and even in your home or business - including on that blue cheese in the fridge!  In fact, air-born mold spores use many different methods to gain entry to your home, including open doors and windows on beautiful spring days.


The good news is that not all molds are harmful to us, and most can be kept at bay with moisture control indoors.  But a leak or flood that is not properly dried, or even a sudden spring shower that wets a carpet through an open window can support mold growth.  Likewise, undetected moisture in an attic, basement, or ceiling can provide the right conditions for this unwanted guest - including potentially harmful molds that require immediate attention from your friendly, neighborhood SERVPRO technicians.  We at SERVPRO take rigorous precautions and follow stringent processes to effectively remove mold from an affected area and restore your happy, healthy home or business!


The Process:

1. Mold Containment - the affected area is sealed off to prevent the release of spores

2. Air Filtration - the air is cleaned of any air-born spores

3. Removal of Mold & Mold-Affected Materials

4. Cleaning Contents & Belongings

5. HEPA Cleaning Processes - to ensure that mold & spores are safely removed and your home or business is left clean and sealed


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