What our Customers say...


I experienced a water loss underneath my kitchen sink that ran out into my kitchen and ruined my floor. I called SERVPRO of North East Chester County to come out and dry it up. Unfortunately the flooring would not dry without being removed so the guys had to do some demolition. Mike, Alex and Erika were out the day that I called and reassured me throughout the whole process that they would take care of everything. These guys were great, they did everything they said they would and more, including putting a new laminate floor down and it looks awesome. They did their work but I also really enjoyed our conversations for the time they were there, they were all really great people. I would recommend SERVPRO of North East Chester County any day to my family and friends, the crew was so nice and respectful.

Matt & Tom were out and like always, did a professional job.  Thank you again.

I would like to thank you all Chris- Matt and Tom for being so prompt and courteous. I had a much better experience with your office and will recommend you to my friends and family. 

These guys were great! The two technicians, Michael and Alex, got right to work on drying my bedroom ceiling after a roof leak. they were very polite and extra cautious about moving my valuables and protecting anything from getting ruined. I would recommend these guys to anyone, thank you SERVPRO! 

I called SERVPRO to clean up water that leaked through my roof and the crew was super quick to respond, even on Labor Day! They were respectful, fast and clean. Thank you SERVPRO! 

Our basement was flooded with 2 feet of water during a storm.  The crew came and cleaned our basement, got rid of of all our water damaged stuff and did an amazing and quick job of it.  They carted away so much stuff that was too heavy and water-logged for us to carry out of the basement.  They were polite, neat, professional and we are so grateful for their outstanding work.  One of the workers helped my husband clean out our gutter and probably saved him from falling off the ladder!!  Just can't say enough about the great job this crew did and how nice they were.  A pleasure to have in our home at a difficult time.  They checked the basement several times before leaving for humidity, etc.  Thanks and highly recommend this company.

Thank you so very much Chris.  I have told others about the work you did.  Continued success.  But I hope we don't have to use your company again LOL

"Thank you so much Chris!  Your guys are so nice and professional!"

"Chris and his team were par excellence of professionalism.  Chris was most courteous and responsive to our needs.  We were away from our home, and Chris stepped into my home without delay to start the remediation to our home.  We placed complete confidence in him.  He was in constant communication so we never worried about our home.  We thank Chris and his team for all their work, time, and caring so we may return to our home with no worries.  You are great!"

"Thank you Chris...and I do appreciate all of your hard work and professionalism in keeping us all in the loop while repairs were being completed.  You did an excellent job...and I'm happy to say that we received an offer on the property yesterday...again, my sincere thanks..."

Excellent.  It is a trying experience and the team is efficient and thoughtful.

They were a great company to deal with and I would definitely use them again.  They were very attentive with my needs and very efficient with the time frames.

Great team, kept us up to date with all phases...

Very Professional, Very Competent - Thank you!

The guys were very great! Very informative and especially polite and considerate about not being an inconvenience to us.

I was very impressed with the service of SERVPRO. They arrived as promised, investigated the problem and explained their findings. My situation was resolved within three days. They kept me informed and the best part was the final price, it was very responsible for the damage I had. Do not hesitate to contact them. I highly recommend them.

I hired SERVPRO of North East Chester County after my dishwasher flooded my kitchen and leaked into my basement. The guys were FANTASTIC! They came out on a late Saturday afternoon and got right to work, bringing fans and dehumidifiers to dry out the basement and the kitchen. They then took up the entire kitchen floor and second layer of flooring. They also moved the island in the kitchen to make sure everything was drying out! Mike, Chris, Matt and the rest of the guys were professional, patient (I had a million questions) and I felt very comfortable leaving the house open for them to come & go as they pleased. If you need the services of SERVPRO, I highly recommend them. They were the BEST!!!!

My experience with SERVPRO was very positive and expedient!! Those who came on the scene were knowledgeable and considerate in cleaning up the damage and making my living situation as comfortable as possible. Highly recommend this company.

We were completely satisfied with the work that was done.  We have dealt with a number of offices over the years with varying levels of satisfaction.  Now I know which office to call for a professional job!

Very professional organization.  Gave a great assessment and handled our office issues beautifully.  Cleaned up the space nicely when done.  Cost was very fair and reasonable.  Highly recommended!

I have been working with Mike, the owner, and Matt. Both men are professional, personable and a joy to work with. My dishwasher leaked water into my kitchen and basement. They came quickly and have been back every day since to adjust fans, take up flooring, clean the area and so much more. I couldn't ask for a better team!! They've made a bad situation bearable. I would recommend SERVPRO of North East Chester County in a heartbeat!!

Our residence had an electrical fire and the entire three floors of the home were filled with smoke. We called Chris at SERVPRO and his team responded quickly. They knew what processes to use to remove the smoke odors and they helped us go through the process of getting our home back in shape. His crew was professional and pleasant to work with. Thank You to Chris and his team.

You guys have been great!

Thank you for the quick clean-up so we could get back to business as usual!

Thank you for making our play room safe for the kids.

Nice to see a father/son team...thanks for the work!

Thanks to Matt and your office for taking care of this for us!

Thank you for fitting us into your schedule and for getting this estimate to us so quickly!

Thanks! It was nice meeting you! Thank you for responding so quickly yesterday.

Thank you again.  I will be sure to share your name and company with my family and friends... 

I was very impressed by the response time...thank you!

...I also talked to a woman I work with, and her basement flooded the same weekend and you guys were the ones who helped her clean it up!  Such a coincidence that all those times you came up here, you were helping her at the same time! Thanks again for your help!

SERVPRO did a great job and worked around our schedule.  Thank you.

It was really great working with you.  You have a great team!

Matt was very accommodating for my schedule and polite.  He cleaned up after each visit and the basement smells fresh and clean!

SERVPRO was great helping us dry out our basement - I didn't know where to start and they helped at every stage - Thank you!

Quick Response, Friendly, Flexible!

SERVPRO of North East Chester County was helpful for me.  They always answered my calls and even helped me repair some of my furniture.

They are fantastic!! They do a real professional job.  The techs are courteous and friendly.  The office staff is efficient and able to help you out with your insurance questions.

"Prompt service, extremely helpful, and answered all of my questions"

"Working with SERVPRO was excellent. They were very informative and always answered my questions."

"Extremely courteous & knowledgeable!"

"The team call members were thorough, professional, prompt, and fully informative!"