Recent Posts

The Importance of Using a Certified Mold Removal Specialist

3/27/2020 (Permalink)

Black mold growth on wall Mold growth in Phoenixville, PA

Reasons To Hire A Certified Mold Expert

Do you suspect a mold issue in your home? Have you contacted your insurer? While many home insurance policies may not cover mold damage, some do. While it can be tempting to handle mold removal on your own, there are several reasons that is not a good idea. However, in regards to coverage and reliability, there are at least four reasons to hire a certified mold expert in Phoenixville, PA.

  • Trusted
  • Knowledgeable
  • Trained
  • Reliability


The main reason to hire an expert with mold certification is that they are trusted in the industry. Insurance companies also prefer that you use certified companies because these companies have provable qualifications, which is beneficial when making a claim and ensuring a job is completed correctly.


A certified mold company is also knowledgeable in state regulations regarding mold removal. While it may seem to the layman that mold is simply discarded, that is not the case. There is a specific set of rules companies have to follow to maintain there license and to ensure that the public is not exposed.


Beyond the companies knowledge and license, those individuals who work as removal technicians must also obtain training and certification. All certified mold remediation companies take pride in their adherence to state and federal guidelines, and they could not obtain or maintain a license without adherence to those rules.


Last, hiring a mold remediation professional is more reliable than a DIY approach. If you remove the infestation yourself and the infestation comes back, you are out that additional money to remove the problem again. Most professionals offer a guarantee of removal, which means if the infestation returns, then they will remove it again at no additional cost.
Always trust mold removal to certified mold companies. True, the job can sometimes appear to be minor, but if it ends up being larger than anticipated, you have put yourself at greater risk financially. Do yourself a favor and call in the experts in certified mold remediation.

We are cleaning experts

3/17/2020 (Permalink)

green graphic Give us a call today for your Commercial Cleaning!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope
of work that regular janitorial staff perform on a daily basis. The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your home or business needs deep cleaning services, call the experts today – SERVPRO of North East Chester County- (610) 948-2141.

How to Maintain a Commercial Roof

3/12/2020 (Permalink)

metal roof We can help restore your commercial roof after Storm Damage in Phoenixville, PA

Commercial roofs in Phoenixville, PA are subject to wind damage that can threaten structural integrity. That's why you need to be on top of any issues as soon as they show up. Besides, waiting out can cost you a fortune in roof repairs or even worse.
The early signs of roof damage include:

Water stains in the walls or ceiling
Mold or mildew
Wood damage

Regular Inspections

The secret to avoiding a costly roof rebuild is having inspections done at least twice a year. During these visits, the professional should look for signs of cracking, peeled edges or flashing and decide if there is a need for repair or not. However, do not be tempted to DIY this inspection as you might cause more damage while walking on the roof. It is better to leave it to the pros.

Quick Repairs

After the inspection, it is wise to do any recommended repairs immediately to avoid further damage. These small repairs cost a lot less compared to serious roof damage, and they usually don't affect operations in any way. Also, it would be nice to trim any overlaying branches while the renovation guys are still on site.

Keep it Clean

Dirt and debris can clog gutters and the storm drain, resulting in roof damage. Water will have nowhere else to go, and that creates unimaginable pressure on your poor roof. As a result, you can experience a nasty leak that would put you at risk of mold and structural damage. So, it is better to have all leaves, snow and debris cleaned off your roof regularly.

A good commercial roof can last up to 20 years with proper care and maintenance. All you need to do is find a reliable roofing company that can clean, inspects and repairs your roof regularly. They should also be able to respond fast in the event of an emergency. Give SERVPRO of North East Chester County a call today for your commercial restoration emergency.

The Difference Between Storm and Flood Damage

3/12/2020 (Permalink)

limbs on street When storms pass through leaving damage, give us a call!

A storm in Phoenixville, PA can cause a lot of damage to your building and can sometimes affect your business’s ability to operate as usual. There are two types of water damage that commonly occur in this situation. Whether you experience storm or flood damage will affect the restoration process. What Causes Water Damage During a Storm
During severe weather, you might experience storm damage in the form of leaks or you may end up with a flooded building. The water involved in these two types of damage vary in the following ways:

The source of the water
The contamination levels of the water
The cleanup process required

Water that enters the building from above is generally considered basic water damage and is usually clean water. However, water that rises from the ground is flood water that carries high levels of contamination due to mixing with debris, waste and dirt on the ground. Because these types of water have significantly different levels of bacteria and other contaminants, the amount of cleanup required can vary greatly between storm and flood damage.
How Should You Deal With Damage
If the damage to your building was caused by clean water, then the restoration process will be a bit more simple. Many materials will simply need to be dried quickly to reduce the risk of mold growth. However, if there has been flooding in the building, then the cleanup process will be more involved. Materials like carpet, insulation and drywall are highly absorbent, so when contaminated water is involved, these items will often need to be torn out and replaced. It would take much more effort to get them thoroughly cleaned, and it would be easy for bacteria and mold to continue to spread.
While flood damage is often more severe, any kind of water damage is best handled by a professional. Hiring a cleanup and storm restoration service will allow you to return to work more quickly. They can perform needed repairs in a timely manner without reduced work quality.

The Fire Restoration Process

3/12/2020 (Permalink)

fire stain on cloth Let us help with your smoke and fire damage in your Phoenixville, PA home.

Soot and smoke damage are often corrosive and can cause major problems to your Phoenixville, PA home. However, the sooner you begin cleaning up, the more likely you will be to prevent further damage.

The following steps outline the fire restoration process.

1. Secure the property. The fire and fire-extinguishing efforts may have created openings on the outside of your home, such as broken windows or holes in the roof. Board up or tarp over these entry points to keep out weather, wildlife and vandals. It may also be necessary to install a temporary security fence.

2. Dry out the property. The fire-extinguishing efforts may have left your home with standing water and soaked contents. Mold can begin to grow in as little as 24 hours, so it is important to dry your home as quickly as possible. You can use pumps, specialized vacuums and dehumidifiers to accomplish this step.

3. Clean soot from surfaces. There are a variety of soot removal products on the market. The type of soot damage your home has will determine the most appropriate cleaner.

4. Remove lingering smoke. Smoke damage can affect large areas, including places that the fire did not reach. It is important to eliminate the smoke, rather than cover up the smell with air fresheners, to prevent the odor from returning. There are a variety of smoke cleaning methods on the market today, including air purification, ozone treatments and thermal fogging.

5. Restore or replace damaged items. Throw out everything that cannot be fully cleaned and dried. Then you can begin painting, making repairs, etc. to the remaining items.

Unfortunately, cleaning up fire and smoke damage can be an overwhelming process. If you are unsure of exactly what to do, you can hire an experienced restoration team to help you get your home and personal belongings back to pre-fire condition quickly and safely.

Rogue grease fire smack in the middle of The City of Phoenixville! HELP!!

2/7/2020 (Permalink)

Cabinet Affected By a Fire Residential home in Phoenixville PA , grease fire that affected the home with soot and smoke damage.

Just IMAGINE! You are in the kitchen frying up some of your favorites than out of no where you see smoke coming from the oil and then BAM! There are flames jumping out of the pan! WHAT SHOULD WE DO! We have responded to many smoke damage clean ups in the 19460 area!


Always make sure your first step is to turn off the gas or electric stove top you are cooking on! Make sure to not move the pan to prevent anymore oil coming out of the pan which could cause a larger fire and even injury.


This will cut the fire off from any oxygen. Never use anything glass or plastic to cover a grease fire due to the high temperatures it will cause it to melt or shatter. 


This will help remove the oxygen which will cause the flame to go out. NEVER use flour or baking POWDER on a grease fire as the two together can amplify the intensity of the fire. 


Not all extinguishers put out the same fire. Grease and oil fires require a Class B extinguisher. A multipurpose extinguisher can be used as long as the label indicates class B on the label. If you need a fire extinguisher in your home please contact your local fire department on more information as soon as possible. (Local department in Spring City PA is Liberty Steam Fire Engine Company (610)948-6510)


Keep your personal contents safe after a tragedy!

2/4/2020 (Permalink)

Water damaged couch The couch was affected by water entering the home and making this item non-salvageable.

The final goal is to make sure you collect all valuables that might have been damaged or destroyed and create a list for your homeowners insurance company. Remember to document and list the value of every item. If any receipts are available make sure to submit that as well. An amazing tip is to go to a local large store that has a registry scanner and scan all contents that you own that have been affected by water to have a price sheet to submit to your insurance for your claim. Negotiate a settlement with your insurance company to get the most money back to be able to replace all your valuables. First step in a water loss, ALWAYS report your claim promptly and always make sure you completely understand your policy and what is covered and what is not. Never rush into a settlement, it may take longer than you anticipated but it will be worth it to make sure you are detailed and accurate with your contents to get back what you have lost. Never claim items that you DO NOT HAVE. This is a felony and will not make your claim go through any faster or pay out anymore more money. For the water loss portion of the mitigiation process call SERVPRO of North East Chester County, the professionals to come in and help clean up the affected contents and structure. 

Wind, flooding and damaged homes in Mississippi

2/4/2020 (Permalink)

Home destroyed by the Storm in Mississippi Home destroyed in Mississippi, homeowners went back to the home to obtain any belongings that they can get from the outside.

A storm slammed through Mississippi on January 11th and destroyed homes, buildings and knocked out electricity of thousands of people. The storm swept through the Midwest and south taking the lives of at least 11 people and  left thousands of s homes damaged. there was a confirmed amount of 7 tornadoes that has happened that caused the intense weather that has affected a lot of people in the Mississippi area. Here at ,SERVPRO of North East Chester County we are committed to helping out our local franchises that are located in the area that were affected by the storm to ensure safety for all people and homes that were affected. We work together to do the clean up after the storm. We have a storm team that are emergency response that will be there when you need us.  Every franchise is highly trained and certified in fire restoration, water mitigation, board up of homes after storms, mold remediation and much more. SERVPRO of North East Chester County are very well rounded and have amazing customer service skills which helps with getting to know the major concerns of every customer and making sure their home is back , "Like it never even happened." 


2/4/2020 (Permalink)

After hours emergency services Emergency Service call came into our office after business hours due to a leaking pipe in a residential home.

SERVPRO of North East Chester County professionals are qualified to always help. What SERVPRO can do will make a difference.


Restoring the property back "Like it never even happened," is our first priority. We know our customers appreciate the emergency response and know everything is being done to lower the amount of damage that has happened. 


If requested by homeowner or business owner SERVPRO of North East Chester County can provide you with an itemized loss inventory list. 


All information is available in our Claims Information center. 


A Complete Job File which in tales First notice of loss, a estimate that is broken down in specific details, photos of all affected flooring, structure, contents, etc., all required paperwork.


Training is the only way to ensure that the customer receives the proper service that they deserve. Each technician and crew chief are trained to IICRC standards in Fire and Water Restoration.


SERVPRO employees job is to ALWAYS reassure the customer and to always perform at your best. We ensure complete contact and communication with the claim adjuster as well as the homeowner. At times like this when you have needed to call emergency services, we dedicate ourselves to make it easier for YOU.

What makes a water damage such a big deal?

1/30/2020 (Permalink)

Sewage Back up- Cause of Loss Sewage Line back up in a residential home which is a Category 3 Loss.

Water is a constant worry when it has to do with it coming in and damaging your home. It is amazing how much good water does for a human being but how much damage it can do to your home. BUT! There is good news! Water damage losses can be prevented by (i.e. automatic shut off valve) or mitigated by us, SERVPRO of Northeast Chester County. There can be many ways water can enter the structure of your home and cause so much damage, this includes:

1. Water Line Failures- which are connected to your washing machines, sinks, toilets, and ice makers. 

2. Plumbing or Appliance Failure: Washing machines leaking, dishwashers, or even your water filtration systems.

3. Pipes: Pipes can break due to freezing, age, lack of maintenance or even can have been installed improperly. 

4. Water Heater Failure: Which I find to be a common cause of loss. These heaters can leak due to corrosion and need to be replaced every 8-10 years. 

5. Overflow Plumbing fixtures: Overflowing sinks and toilets. 

6. Improperly installed construction: Roof not installed correctly, siding errors. 

Any home or business can sustain damage from a water leak. Always make sure to make yourself aware because if water damage is not dried properly and handled by trained technicians than it can start to cause secondary damage which can be mold that can be harmful to your family or employees.