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3 Ways the SERVPRO Disaster Recovery Team Can Help Your Business

2/24/2021 (Permalink)

Three people in front of a green truck Our team is standing by to make it “Like it never even happened.”

These Are Three Of The Ways Our Team Can Help Your Business

The SERVPRO disaster recovery team is staffed with the best of the best of our restoration professionals. We prequalify and strategically place our large-loss specialists to handle any size disaster quickly and professionally. 

1. Timely Mitigation
Our network of strategically placed storm response teams is on standby 24 hours a day and 365 days a year. The ability to mobilize 1,700 locally-owned franchises ensures that no disaster is too big for our team. All large losses are supervised by a commercial operations manager who makes sure all of our clients receive seamless communication and timely mitigation. SERVPRO professionals are Faster to Any Size Disaster.

2. Experience You Can Count On
Our disaster recovery team has worked with the hospitality industry, universities, municipalities, property managers and the Pentagon. We are ready to help whether you are recovering from a hurricane, tornado, flood, or blizzard. Our professionals have responded to major disasters across the country, including the California wildfires, major hurricanes, widespread flooding events, severe winter weather events and more. Our team is prepared to handle unpredictable and rapidly changing conditions.

3. National Reach With Local Expertise
The partnership between our Commercial Large Loss Division and 1,700 local franchises provides our team with the resources of a big company and the expertise of a locally owned franchise in Kimberton, PA. Our locally owned storm damage mitigation experts are the preferred vendor of many insurance companies and are prepared to utilize local partnerships with vendors and insurance professionals to best serve our clients.
When a major disaster strikes you need a disaster recovery team you can rely on. SERVPRO has the experience, resources and training to provide fast, professional mitigation services no matter what size, type or severity of disaster you are dealing with. Our team is standing by to make it “Like it never even happened.”

3 Steps To Take After an Incident Involving Sewage Backup

2/17/2021 (Permalink)

SERVPRO technicians getting inside a van a dehumidifier, drying equipment Sewage backup is a job for the experts at SERVPRO!

3 Steps To Take After an Incident Involving Sewage Backup

Sewer damage like cracked sewer lines may result in a sewage backup. This can in turn lead to problems like a flooded toilet or floor. There are certain steps you should take if you encounter such difficulties.

1. Evacuate the Vulnerable
Sewage can pose a serious health hazard. It may be filled with toxic chemicals, pathogens, dangerous microbes, disease and other lethal substances. Certain groups are more susceptible to the risks associated with such materials. Those that fall under this umbrella include:

  • Elderly individuals
  • Children
  • Immune-compromised people

They need to be removed from the affected area as soon as possible and not allowed to return until proper sanitization has taken place. Even if the overflow is on a small scale, it is better to be safe and ask them to leave.

2. Contact the Appropriate People
You may need to consult a professional remediation company in Chester Springs, PA, depending on how widespread the issue is. It is essential to inform the sewage company of what is going on. If the cause is in the main public sewer system rather than within your commercial property's, they need to pinpoint the location of the sewer damage/source and fix it. You may also need to call your utility providers and have them shut off the water and electricity to stop the surging waste and minimize electrical threats respectively. You should also notify your insurance carrier of the situation and begin gathering evidence like photos for your claim.

3. Clean
Employing a professional is strongly advised, but there are measures you can take on your own. If there is standing water, it needs to be sucked up with a wet vacuum or pumped out. You should take any salvageable dry items somewhere else and throw out contaminated ones, along with saturated materials like carpet and insulation. All surfaces that came into contact with the fluids need to be scrubbed with hot water and disinfectants.
The negative consequences of sewer damage may cost you a great deal of time and money. It is a good idea to contact professionals if the extent of the mess is severe.

During Regular Building Maintenance, Remember To Check Your Ceiling

2/3/2021 (Permalink)

Mold growth on ceiling tile Tile mold on ceiling in Spring City, PA

When it's time to do preventative maintenance at your Spring City, PA, facility, don't overlook your ceiling tiles. Most commercial buildings have long-lasting, durable ceilings, which make them easy to forget. However, the porous material in many ceilings makes them vulnerable to dirt, water stains or tile mold.

Tile Inspection

When you evaluate your ceiling, look for tile discoloration or warping due to water damage. Even if your roof is intact, suspended ceilings are susceptible to damage from:

  • Leaky pipes
  • Humidity or condensation in the ductwork
  • Dust and dirt, especially around vents

Grids can also become warped or rusty from exposure to water and humidity.

Your ceiling may have collected more dust and dirt than you expected. Wipe the grid with a damp cloth and some cleaner to see if it makes a clean spot. If so, your ceiling tiles are dirty, too. Clean your ceiling with a soft broom or a gentle commercial cleaner with no solvents.
Now is a good time to check any pipes or ductwork above the ceiling, especially in areas that appear stained or damaged. Cleaning your ductwork as part of a general maintenance routine will reduce the amount of dust above your ceiling.
If you find tile mold, a professional remediation company can help you find hidden water sources and mitigate damage.

Tile Replacement
If you need to replace some of your damaged tiles, check to see if the manufacturer still makes your pattern. It's a good idea to buy what you need plus about 2 percent extra to have on hand in case of future water damage or tile discoloration.
If you notice a big color difference between the old and new tiles, consider replacing all of them for a uniform look.
Maintaining the ceiling in your Spring City, PA, facility is a good way to keep problems like tile mold and excess dirt from getting out of hand.

Tips for Dealing With Water Damage in Your Home

1/7/2021 (Permalink)

Air movers and dehumidifiers placed in a damaged area Water damage in South Pottstown, PA

Water Cleanup Process

A serious flood in your South Pottstown, PA home can seem like a terribly stressful experience. When you’ve got a lot of damage to address, it may be hard to know where to begin. You’ve probably got some frustrating work ahead of you, bat taking on the cleanup process one step at a time can make it feel a lot more manageable.

Pump Out Standing Water
After water damage from broken pipes, the volume of water on your floors can be considerable. Some home owners will find whole feet of water on their basement floor after a pipe has burst. Removing the water is usually preferable to letting it dry.

  • Leaving a lot of standing water to evaporate can take too long
  • Stagnant water could cause considerable damage to your home before it evaporates
  • Professional help with a sump pump for water cleanup can help you get your home back to normal as quickly as possible

Run a Dehumidifier
When there has been water damage in your Phoenixville, PA home, moisture doesn’t linger only in your floors and furniture but also the air inside your home. A dehumidifier can pull water out of the air and also draw it out of some fabric fibers.

Run Your HVAC and Ceiling Fans
If your home’s power is working okay and there is no chance that your electrical panels were damaged by a flood, it may be helpful to keep your HVAC’s fan set to on rather than auto to keep air circulating. Even just ordinary ceiling fans can help to keep air moving and help things dry out.

Use Safe and Effective Cleaning Products
In the aftermath of water damage, a thorough cleanup may involve a little more effort than simply drying things out. The water that leaked may have been dirty, and it could have washed dirt and debris over everything that it touched. Use a disinfecting agent that will take care of any residual dirt and grime.

Prepare Your Company for Emergencies

1/7/2021 (Permalink)

Contingency Plan A contingency plan helps your company prepare for unforeseen emergencies

Prepare Your Company for Emergencies

No business owner wants to imagine a devastating fire destroying their building and property, but it is critical to be prepared just in case. Your company in Spring City, PA, needs a contingency plan to address how the company will respond in the event of an emergency. The better prepared you are, the quicker you can respond.

How To Develop a Comprehensive Plan
The first step is to assign a designated safety person who is responsible for implementing the plan. If you don't have a safety person already, consider a plant manager or Human Resources team member to assume the role. Include representatives from each area to ensure you consider all perspectives when developing the plan. Set up meeting times to discuss the following items:

  • Assign those who are responsible for ensuring the safety of each employee during an evacuation.
  • Determine who is responsible for calling the Fire Department. Include contact information about fire damage services as well.
  • Conduct an analysis of all potential hazards and determine the severity of the threats.
  • Develop a plan to address each threat and create written procedures for staff to follow.

How You Implement the Plan
It is critical to train all employees on their role in implementing the contingency plan. The fire alarm will likely be different than the signal for inclement weather, such as a tornado or hurricane, so make sure everyone is aware of each. Ensure all employees understand the importance of following directions during an emergency.
No evacuation plan is successful without conducting emergency drills. Ensure that everyone has evacuated, and keep track of how long it took. Identify any potential issues to the success of the program and continue the drills until you feel comfortable with the response time. After that point, you can reduce the frequency of the drills.
A contingency plan helps your company prepare for unforeseen emergencies. Make sure your employees understand their role in a successful program.

Removing Moisture From a Home

1/7/2021 (Permalink)

Flood cuts in a home and drying equipment placed in damaged area Chester Springs home gets a flood cut

Tasks the Professionals Will Take Before You Can Return To Your Home

After severe flooding, be prepared to have remediation professionals at your home in Chester Springs, PA, for quite some time. This is because your home must be completely dried out before the restoration work can begin. 

Pumping Standing Water Out
All of the water must be removed from your home after severe flooding. To start, the team will remove any furniture or other items that are soaked. Then, they will pump out the water and try to dry the house. If it is nice out, they will open the doors and windows. They may have to remove your doors and windows to complete this task. This is because doors and windows tend to swell after they have gotten wet. However, if it is very humid outside, they will not be able to do this and use dehumidifiers instead.

Drying the Walls
After moisture from the flooding has been removed, they will start working on the walls, which will need to be washed to remove any mud or other harmful contaminants. Then, they will dry out the walls using a specific process, including:

  • Using flood cuts to expose the studs
  • Using a disinfectant to prevent mold growth
  • Drying out the structure

Assessing the Damage
After they tear out the drywall, the contractors must determine if other materials must be repaired or replaced. They will often consider the time needed and your budget. For instance, if drywall on a wall that does not have insulation got wet, they will use a minimally invasive technique to dry the studs and save the drywall. On the other hand, they may have to replace all of your materials.
To save your home from contamination and moisture damage, a remediation team will use specific techniques to dry your home. This involves drying out a home, using flood cuts to ensure the structure is dry and determining whether your materials need to be repaired or replaced.

How to Flush Your Water Heater

12/22/2020 (Permalink)

Man's hands unscrewing a screw-nut on a water heater with a wrench on a boiler Performing regular maintenance, such as a simple flush

Help Maintain A Crucial Appliance In Your Home

Much like any other appliance in your Phoenixville, PA, home, your water heater requires routine maintenance in order to continue functioning properly. Performing regular maintenance, such as a simple flush, can help keep your appliance running smoothly for years to come. The good news is that this process is quite simple to execute, even if you lack prior plumbing experience.

1. Turn Off the Machine.
This process varies depending on which type of model your home is equipped with. For gas models, simply cut the gas and extinguish the pilot light. Electric models can be switched off via your home's circuit box.

2. Empty and Flush the Tank.
Open your device's drain valve and allow the water to flow freely for several minutes until the tank is completely drained. You can switch on the faucet in your kitchen sink to help the water drain more smoothly and efficiently. Wait a few minutes before turning off the supply valve. Switch the supply valve back on once the water flow ceases entirely. Flush the water heater quickly before cutting the supply once again.

3. Refill the Water Tank.
Once you feel satisfied that all of the water and debris left in the tank has been drained, you may close the valve. Switch the water supply back on and closely watch the flowing faucet in your kitchen sink. The stream will start flowing smoothly again once the water tank is completely full.

4. Reactivate the Power.
After the tank has been refilled, you can switch the power on. Do so by repeating step one in reverse order. Double-check to make sure the water tank has been filled completely before restoring the power. Doing so with a half-full tank can damage your appliance. Your water heater flush is now complete.
Performing a successful flush on your water heater is a simple way to help maintain a crucial appliance in your home. Make sure to contact water remediation experts for assistance if you encounter any problems during your flush.

3 Common Areas for Mold Your Bathroom

12/22/2020 (Permalink)

Macro white tiles with a grout mold. Mold is found in the grout that holds tiles together

3 Common Areas for Mold Your Bathroom

In the wild, mold's ability to decompose its host is vital for the ecosystem. In your home, however, it will gradually rot organic household building materials leading homeowners in South Pottstown, PA, to accrue home damage costs. Bathrooms provide mold the essential elements it needs to thrive, including:

  • Moisture
  • Nutrients
  • Darkness

Due to the constant use of water in bathrooms, it is not uncommon to find fungus growing in more than one area. Here are some common places for mold in your bathroom.

Mold is found in the grout that holds tiles together. The tiles in your shower are constantly damp, and grout contains the proper nutrition for fungus to grow. Left unattended, it can deteriorate the grout and spread behind the tiles, eventually causing them to fall. A mold cleaning service, such as mold remediation, is often necessary under these circumstances.

Though mold in the walls is not limited to bathrooms, the constant use of water in this space leaves them damp, especially if there is no ventilation system installed. Spotting black, green, or yellow-colored slime on the walls is a matter of urgency and should be cleaned immediately. Fungus that is allowed to develop will cause the wooden structure to rot.

Toilets, Showerheads, Faucets, and Pipes
Fungus grows where water accumulates, especially in the water dispensing and draining areas of your bathroom. Unproperly drained pipes can hold water long enough for mold spores to develop. Mold cleaning in these instances involves drainage of substances that kill it, such as hot water and vinegar. Showerheads, toilets, and faucets can also be cleaned with vinegar to prevent unwanted colonies.
Cleaning your bathroom weekly will prevent severe mold damage. Likewise, installing a ventilation system where dampness and humidity are unavoidable is ideal for mold prevention. In some cases, it is best to hire a company that provides mold cleaning services to properly remove it.

7 Steps for Mold Remediation

12/16/2020 (Permalink)

Mold Quarantine Mold remediation services in Phoenixville, PA

Here Are Seven Steps For Proper Mold Remediation

As a Phoenixville, PA, business owner, you have a lot of responsibilities. On top of all your daily tasks, it’s essential to ensure the safety and health of your employees. Mold is one issue that many business owners fail to understand until it has become a problem. Don’t let black mold catch you by surprise.

1. Professional Contacts
First, a business owner should have contact information for a clean up and restoration company. Many restoration companies provide emergency services and can be on-site fast to assist with the situation. Mold can spread quickly, in as little as 48 hours, so should be taken care of by a mold remediation specialist as soon as possible.

2. Inspection and Assessment
Because mold needs moisture to grow, an inspection can determine the cause of the problem. Common causes for moisture in a building include leaking roofs or plumbing, flooding, or high humidity levels. A specialist can walk around your property to determine the source of moisture.

3. Containment
While the moisture problem is corrected, remediation professionals work to contain the mold spores. Fans and HVAC systems are turned off to prevent black mold from spreading. Special tools and procedures are used to isolate the area during the work.

4. Air Decontamination
Filtration equipment captures mold spores and prevents them from spreading. HEPA vacuums and air scrubbers are some tools that may be used.

5. Removal
Depending on the area that has been contaminated with mold, it may be necessary to remove drywall, carpeting and belongings. Porous materials are especially difficult to remove mold from and may need to be thrown away.

6. Cleaning
There are cleaning and sanitizing methods available for furniture, curtains, clothing and other items that have been affected by mold. Fogging equipment is used to remove strong odors.

7. Restoration
The final step in mold cleanup is restoration, replacing drywall, carpet and other building materials. Getting your building back to normal operating standards is essential.
Business owners need to understand the importance of dealing with a black mold problem as quickly as possible. Mold remediation specialists are available to assist with cleanup.

A Pipe Burst in My Commercial Building! What Now?

12/16/2020 (Permalink)

Burst pipe with water A pipe burst in a commercial building

A Pipe Burst in My Commercial Building! What Now?

There’s no worse feeling than walking into your business to discover a flooded floor, especially if the water is still flowing in. First, you must find the source of the flood to shut it off. There’s a good chance that it’s a broken pipe. Swift action needs to be taken to stop the water and begin the pipe burst cleanup process. Every second counts, so what’s next?

1. Extract Standing Water
Once the water has stopped flowing, the standing water must be extracted as quickly as possible. A wet/dry vacuum can be a lifesaver in this scenario. It’s a safe, efficient method of extracting standing water, as well as small, floating debris.

2. Create Proper Airflow
As soon as the standing water is extracted, the drying process should begin. It can help to allow fresh air into the area, if possible, as long as the outdoor humidity is lower than the indoor.

3. Remove Water-Soaked Materials
Next, you’ll need to remove all water-soaked items and dispose of anything that isn’t salvageable. Most porous materials will be unsalvageable, especially if sewage is involved. However, a water damage restoration company may be able to restore some of these items. Typically, during pipe burst cleanup, some drywall will have to be removed; it can quickly soak up water. Any saturated carpet and carpet padding will also have to be removed and disposed of.

4. Dry the Building
Then, it’ll be time to bring in fans and dehumidifiers to capture more air moisture. Anything that can’t be completely dried within 48 hours must be thrown out, as mold can begin growing. Mold growth can lead to even more severe issues.

5. Clean and Disinfect Salvageable Materials
Anything that’s potentially salvageable needs to be cleaned thoroughly and then disinfected. If it’s a sewage pipe that has burst, it’s highly recommended that you get a sewage cleanup company to complete a deep, professional cleaning.
If your commercial building experiences a water disaster in Phoenixville, PA, time is of the essence. Pipe burst cleanup must begin immediately to prevent as much damage as possible.