Recent Water Damage Posts

Reasons for Toilet Leaks and How to Respond

10/7/2020 (Permalink)

Leakage of water from a toilet due to blockage of the pipe A leaking toilet is a serious obstacle, but dealing with one should not be an oversized headache

Should you develop a leaking toilet, there are a number of possible reasons. Identify the source of your heartache to pinpoint what repair is needed to get your commode properly flushing once more.

Toilet Leak Causes

Here are three common reasons water may begin flowing improperly from your commode.

1. A Crack
Older toilets are prone to developing fissures. Failure to tackle this malady quickly could allow for greater problems to emerge.

2. A Worn Flapper
Leakage may arise when this component suffers from extended use and begins blocking water.

3. A Loose Base Seal
When water surrounds your toilet, it may be because the parts keeping it securely attached have become worn.
Another possibility is that you do not have a leaking toilet at all. Plumbing that has become rusted, for instance, can fracture, resulting in water pooling around your toilet's base. Another scenario is mere condensation triggered by too much humidity. Consult an expert if you are unable to definitively determine the issue.

Toilet Leak Repairs
In cases where water emerges from beneath the toilet, you may be able to alleviate the matter by tightening your system’s grounding bolts. Take extra care when doing so, however, that you apply the appropriate amount of pressure, as too much can provoke additional damage. Caulking remains a hotly debated issue, so use your best judgment regarding this procedure.
Should the above fail to cure your bathroom leak, complete removal and replacement of your commode may become necessary. This is a complex task best handled by a commercial water damage expert. Choose one that will arrive at your home in Parker Ford, PA, at the earliest possible moment. The longer you take to address the trouble, the more complex the concern can become.
A leaking toilet is a serious obstacle, but dealing with one should not be an oversized headache. Once you identify your leak’s origin, hire a qualified professional to correct the situation.

How Can I Be Proactive About Plumbing Issues?

9/1/2020 (Permalink)

water leak out from piping system make ceiling damaged Water leaking out from pipe system

Plumbing Inspection And Maintenance For Your Business

How often do you have someone come in to inspect the plumbing in your business in Valley Forge, PA? Regular inspections and maintenance help prevent plumbing problems and keep your company running smoothly. Don’t let a broken pipe catch you off guard. Set up a routine to look at the following so that you don’t miss a potential problem.

1. Rust and Limescale
Look for corrosion on pipes and limescale on faucets. The significant buildup may mean you need to replace those pipes and parts soon.

2. Visible Leaks
Do you see any standing water or water damage? Are there signs of mold, or does the area smell musty? Leaking pipes damage your property and also cost you thousands of dollars a year in wasted water.

3. Water Pressure
Normal water pressure is between 40 psi and 80 psi. If you have a multistory building, it will be higher on the lower floors and lower on the upper floors. Pressure that’s too high puts a strain on the water main, leading to plumbing problems such as a broken pipe.

4. Drains
Test the flow rate of all your building’s drains. Clean out any that are clogged, and use a camera to inspect the drain lines to make sure they’re not cracked, bent or damaged.

5. Valves
Verify all the safety and shutoff valves work properly and replace any that are broken. If you have a major water issue, you want to be able to shut off the water to just the affected areas, not the whole building.

6. Backflow
Commercial buildings must have working backflow prevention. Test it yearly to make sure water isn’t flowing backward or isn’t getting contaminated with toxins.

7. Water Heater
Inspect your building’s water heater to ensure it heats water to at least 140 degrees Fahrenheit and doesn’t have any broken valves.
Annual preventative maintenance on your building ensures small plumbing problems don’t grow into severe complications. If you discover damage, work with a water cleanup company in Valley Forge, PA, to clean up the water and repair any structural issues.

What To Do About a Noisy Water Heater

5/28/2020 (Permalink)

bald man covering his ears over gray background Water heater noises can generally be addressed before they result in more serious issues

Your Phoenixville, PA, water heater may make a variety of noises over the course of its life. Sometimes these noises indicate a problem, but other times they are perfectly normal. Routine maintenance will minimize the noises and keep your heater in good shape for years to come.

Reasons for the Noise

There are many reasons why water heaters make noise. The following are three of the most common:

  1. Sediment buildup
  2. Vibration
  3. Partially closed valves

Sediment buildup can lead to cracking, popping, or rumbling noises. Vibrations can cause a humming sound. Water being forced through valves that are not fully open often creates a screeching. Noises can also be caused by pipes expanding and contracting, valves closing too quickly, or simply the normal operations of a heat trap.

How To Stop the Noise
As with all appliances, routine maintenance goes a long way to keep the machine running smoothly. Doing a water heater flush every year with a descaling cleaner will eliminate sediment buildup. If you have a lot of buildup and annual cleanings are insufficient, installing a water softener may help. If you have an electric water heater and hear a humming noise, the problem could be a loose heating element. Tighten the element and make sure it is secure. For screeching or banging sounds, make sure that all valves, to and from the heater, are working properly, i.e., opening fully and not closing too quickly. In some cases, it may be necessary to install a water hammer arrestor to stop the banging sound. If you cannot locate or resolve the source of the noise, call a plumber to help you address the situation.
Fortunately, water heater noises can generally be addressed before they result in more serious issues. However, if you do experience water damage from a malfunctioning heater, an experienced restoration company can help you get your home back to normal quickly and safely.

Is Category 2 Water Damage a Health Hazard?

5/12/2020 (Permalink)

Blue background of water with the words WATER CATEGORIES in the middle Three basic categories of water damage

Three Basic Categories of Water Damage

A flooded business is the last thing you need these days. Unfortunately, a leaking pipe is not that rare in Kimberton, PA, especially in older commercial buildings. Before the water pipe repair is accomplished, you’ll need to deal with the excess water.
If it’s a small leak, you may not have much floodwater to deal with. However, if it’s accumulated for a while – or if it’s a broken pipe – you should evaluate the water before touching it. There are three basic categories of water damage, based on the type (if any) of contaminates contained in it:

Category 1 is clean water with nothing significant contaminating it.
Category 2 is grey water with some microorganisms contaminating it, but no sewage.
Category 3 is black water with sewage contaminating it.

Can You Clean Up Category 1 By Yourself?
Potentially, yes. If the damage is localized and only on the surface, you can use towels to soak up the floodwater and fans to remove excess humidity. However, you may need a plumber for the water pipe repair.

What About Category 2?
Usually, you’ll need to at least consult with an expert on category 2 water damage. This type may include water (with urine only) from the toilet, floodwater that came from outside the building that doesn’t contain sewage or any non-septic water from sources other than clean water pipes. If the damage is very light with low levels of contamination and hasn’t soaked into building materials, you may be able to fix it yourself, but you’ll still usually need a professional to perform any needed water pipe repair.

How Serious Is Category 3 Water Damage?
Unfortunately, you’ll always need a certified water damage restoration expert when category 3 is involved. Once raw sewage has entered a building, the germs will spread to everything it touches – often embedding in absorbent materials. Floodwater from a major flood should also always be considered category 3 since it will often contain sewage from the sewer system or septic tank overflows. Impacted areas inside may remain contaminated for months if not cleaned professionally.

Keep your personal contents safe after a tragedy!

2/4/2020 (Permalink)

Water damaged couch The couch was affected by water entering the home and making this item non-salvageable.

The final goal is to make sure you collect all valuables that might have been damaged or destroyed and create a list for your homeowners insurance company. Remember to document and list the value of every item. If any receipts are available make sure to submit that as well. An amazing tip is to go to a local large store that has a registry scanner and scan all contents that you own that have been affected by water to have a price sheet to submit to your insurance for your claim. Negotiate a settlement with your insurance company to get the most money back to be able to replace all your valuables. First step in a water loss, ALWAYS report your claim promptly and always make sure you completely understand your policy and what is covered and what is not. Never rush into a settlement, it may take longer than you anticipated but it will be worth it to make sure you are detailed and accurate with your contents to get back what you have lost. Never claim items that you DO NOT HAVE. This is a felony and will not make your claim go through any faster or pay out anymore more money. For the water loss portion of the mitigiation process call SERVPRO of North East Chester County, the professionals to come in and help clean up the affected contents and structure. 

What makes a water damage such a big deal?

1/30/2020 (Permalink)

Sewage Back up- Cause of Loss Sewage Line back up in a residential home which is a Category 3 Loss.

Water is a constant worry when it has to do with it coming in and damaging your home. It is amazing how much good water does for a human being but how much damage it can do to your home. BUT! There is good news! Water damage losses can be prevented by (i.e. automatic shut off valve) or mitigated by us, SERVPRO of Northeast Chester County. There can be many ways water can enter the structure of your home and cause so much damage, this includes:

1. Water Line Failures- which are connected to your washing machines, sinks, toilets, and ice makers. 

2. Plumbing or Appliance Failure: Washing machines leaking, dishwashers, or even your water filtration systems.

3. Pipes: Pipes can break due to freezing, age, lack of maintenance or even can have been installed improperly. 

4. Water Heater Failure: Which I find to be a common cause of loss. These heaters can leak due to corrosion and need to be replaced every 8-10 years. 

5. Overflow Plumbing fixtures: Overflowing sinks and toilets. 

6. Improperly installed construction: Roof not installed correctly, siding errors. 

Any home or business can sustain damage from a water leak. Always make sure to make yourself aware because if water damage is not dried properly and handled by trained technicians than it can start to cause secondary damage which can be mold that can be harmful to your family or employees. 

Water Tips To Flow By!

1/20/2020 (Permalink)

Water Damaged Affected Ceiling Due to a radiator leak in the attic, water came through the flooring into the ceiling of a master bedroom.

Has water damage happened to you ? These are some tips you can follow to make sure things do not get worse. 

Make sure you are aware of the difference between floor damage and water damage. You might believe water is water whether it came from a flooding or a pip bursting in your bathroom. But flood damage is NOT covered under homeowners insurance. If you live in a area that is prone to flooding you would have a NFIP (National Flood Insurance Policy). 

Not all water damages are covered under your homeowners insurance policy. Most policies cover sudden damage, such as a burst pipe or a overflowing washing machine but will not cover if the property has not been maintained and small gradual leaks that happen causing a bigger problem over time.

Once a water damage has occurred the clock starts ticking and you need to call in SERVPRO of Northeast Chester County to help you out before it causes any secondary damage. 

Next, you will want to let your homeowners insurance company know right away to get the claim process started immediately.

PROS and CONS of... Water??!

1/16/2020 (Permalink)

Saving a Wood Floor One of our specialty drying mats that pull out as much moisture from the floor to prevent any damage.

When anyone thinks of water, they think that it is healthy for you; everyone should consume water everyday and it keeps you hydrated. Well water might be the most amazing thing for the human body, but if water enters a home or a business it can be the start to nightmare if left untreated for long. Water coming into your home/business can cause major damage to your belongings, the structure or your home/business, and even upset you! If left there for over 24 hours without any tending to it can cause walls and ceilings to rot and fall, flooring to start growing mold and start to curl up and become non salvageable and then must be replaced which can become a hassle for a homeowner, a business owner and their customers. SERVPRO of North East Chester County has highly trained IICRC technicians and state of the art professional drying equipment to help ease the damage that could happen. We have emergency services that technicians are on call to be able to arrive as soon as possible to save all your belongings and home/business before it's too late!

Top Causes of Water Damage in your home or business!

1/10/2020 (Permalink)

Equipment Set up Our fans are drying out a carpet that had gotten affected from a rain storm.

There is nothing like water invading your home or business to put a damper on your day. The most common cause of loss within a structure are things that we need and use everyday. Appliances are one of the top reasons for water to enter the structure such as a air conditioner, water heater or even a dish washer. Always make sure to check on all appliances monthly to assure that you everything is still intact. The roof on the structure needs to be replaced every few years and always inspected to make sure there isn't any damage that has been done to it. All the pipes throughout the home should be monitored especially in the colder times of the year. The last most common cause is something we can not avoid but just make sure we stay ahead of is mother nature. Keep in-tune with the weather and make sure to prepare your home or business for the worst to protect your business or home. 

Save those wood floors from water damage!

1/9/2020 (Permalink)

Wood Floor Drying System We use this drying method for wood floors specifically to assure we have tried every attempt to extract the water from the flooring.

Wooden flooring can easily be damaged from water that sits on the floor and is not cleaned up properly. First step is to dry your floors. Make sure to remove all floor coverings such as an area rug which can cause the floor to become more damaged. Step 2 is to make sure you dry any visible water immediately after the floors get wet. Step 3 is to make sure you scrub and clean the floor before it drys. There might be dirk or mud trapped in the groves that you may want out before drying and damaging the floor. Step 4 is to remove a few of the floor boards around the most affected area. We want to get air flow underneath the floor to prevent any secondary damage. Step 5, now the floors need air movement around them to dry out the damp flooring and sub flooring. SERVPRO of North East Chester County have all the specialty equipment that make sure we dry out wet flooring to the max. Last step is to take a moister reading. We always want to check and make sure that the floor is drying. 

Polar Vortex is here! Save your water pipes!

1/30/2019 (Permalink)

Phoenixville PA Burst Pipe Polar Vortex

With the temperatures dropping extremely low this week, it is most important that you take care of the pipes within your household to avoid bursting pipes. Freezing temperatures create a lot of pressure inside the pipe and could cause serious flooding within your household, especially if no one is home at the time to shut the water off.  Tip #1 is to keep your heat on whether you are home or not. Just leaving the heat set above 55 degrees will help keep your pipes warm and prevent the water from freezing. Tip # 2- allow your sink faucet to drip while you aren’t home or away for a longer period. It will relieve some of the pressure that is held within the pipes. Tip #3- Keep all doors, including cabinet doors in your home open. Make sure the heat can flow equally throughout your household to avoid bursting pipes. Tip # 4- Make sure to seal up any cracks or holes that would expose any pipes that run through your walls or floors, especially ones that are letting cold air inside your home. Tip # 5 -Apply heating tape to your pipes. It acts like a heating blanket for your pipes. It supplies heat directly to your pipes to keep it warm. Make sure to tape the pipes that are at high risk for freezing. Tip # 6- Add extra insulation. Basements and/or attics are normally not properly insulated for the cold weather. Make sure to add extra insulation where pipes are exposed or even a foam rubber or fiberglass sleeve to decrease the chances for your pipes to freeze. Here at SERVPRO of North East Chester County, we know it is not always easy to catch potential dangers in time, as weather can change at any given moment. That is why we are available 24/7 to help with any water damage that has disrupted your home from burst pipes. We are fully staffed with highly trained technicians that are always prepared to work efficiently and effectively to make sure your loss is taken care of “Like it never even happened.”

Are these up and down temperatures going to make you BURST?!

1/23/2019 (Permalink)

Phoenixville PA Burst pipe water Damage

SERVPRO of North East Chester County is here to help, whether it’s a minor leak or a pipe that burst. With the temperatures recently going from mid 20s to 30s to freezing temperatures, it can make the pipes in our homes susceptible to water damage. At SERVPRO of North East Chester County, we take great pride in treating our customers’ homes like we treat our own and making sure the job is done right. Our professionals are skilled in water damage mitigation and have been educated in water damage restoration and microbial contamination remediation from a CAT 1 loss (clean water) to a CAT 3 (black water). Our team will come in to assess the water damage and start to dry any flooring or other materials that were affected, also dehumidifying the area to protect from ambient moisture damage. SERVPRO of North East Chester County will not only dry and dehumidify the affected area, but we will remove any property that could be affected by water and repair any water damage to the structure: “Like it Never Even Happened.”

Why Can't I Clean This Myself?

1/14/2019 (Permalink)

Not addressing the entire problem when a water damage occurs can lead to secondary damage - like what was hiding behind these kitchen cabinets...

When initially responding to a water loss or receiving a call from a Chester County home or business owner that has just experienced a water damage, we always stress one main point: time is of the essence with water damage mitigation!  Oftentimes, the homeowner downplays the extent of the damage, if for no other reason than they do not have the professional equipment that we have which allows us to get a clear picture of the damage; i.e. moisture meters, etc.  There can be more than meets the eye with water damage!

Not all fans are created equal!

Another common misconception with water damage is that simply drying up any standing water and putting a box fan or other household fan will do the trick.  This may very well be the case, but most often it is not.  There are other variables that play into each unique drying scenario, and our highly-trained technicians at SERVPRO of North East Chester County will make sure they properly assess the damage from the onset.  Our centrifugal and axial air movers (fans), and dehumidifiers selected based on the scenario, are not only superior to common household units, but our technicians also monitor the affected area every 24 hours, making adjustments to the drying plan as the situation changes and improves.  Truth be told, without having the professional advantage that we possess, secondary damage including microbial growth may be the harsh reality of water damages not mitigated right the first time...

Shut-Off Valves...Get to Know Them!

1/9/2019 (Permalink)

Could YOU find the shut-off valve for this leaking water line?

Homeowners know the creature comforts that their homes possess when it comes to indoor plumbing: hot showers, refrigerator ice-makers, even conveniences as simple as toilets!  These utilities are often taken for granted, and are only familiar to the average homeowner for their...well...utility!  However, how many homeowners in Chester County know where to turn should one of these conveniences leak or break; i.e. the shut-off valve?

Stop the Damage!

Once a leak is identified, homeowners do not have to feel at the mercy of waiting for a plumber or restoration professional such as SERVPRO of North East Chester County to arrive on-site to stop water damage from continuing.  By familiarizing oneself with whether or not you have shut-off valves for your plumbing fixtures and where they are located, you can mitigate further damage from occurring while waiting for us to arrive.  If you do not have such valves, it may be a sound investment to have them installed, as an ounce of prevention can outweigh a pound of cure when it comes to the costs associated with water damage!

Ice-Maker Lines...Beware!

1/9/2019 (Permalink)

Phoenixville Basement Damaged by an Ice-Maker Water Supply Line Leak.

A common culprit that we, at SERVPRO of North East Chester County, encounter when responding to water damage calls is a potentially silent but damaging little source: the refrigerator water supply line to the ice-maker!  Oftentimes even a pinhole leak in the water supply line can empty gallon upon gallon of water under the kitchen floor before the homeowner even knows its an issue.  In fact, nine times out of ten, the homeowner sees the damage in their basement first, before they realize that the ice-maker was the culprit.  Other times, it is not until the kitchen floor starts squishing that the problem is identified.  At that point, there is likely significant water damage to the kitchen; but nothing that we can't handle!

Our well-trained technicians will quickly assess the extent of the damage and walk you through the recommended drying plan, from soup to nuts.  There is often demolition that is required to adequately dry the salvageable, affected materials, but the quicker we get the non-salvageable materials out of the way, the better.  Left unmitigated by SERVPRO of North East Chester County, water trapped between flooring layers or in wall cavities can cause even more of a headache and expenditure if not addressed as soon as possible.  But that's why we are committed to responding to your call: 24/7/365!

Know Your Water

11/28/2018 (Permalink)

Here at SERVPRO we see all different types of water damages. In order for us to properly mitigate a water damage, we take into account many variables and one of the first things we look at is the Category of water that needs to be removed.

It is very important not to misidentify what type of water you're dealing with when it comes to water damage in your home or business, although it could potentially look clean, one can never know just what hazards it could contain. Thus resulting in the three stages of water categorization. 

Category 1: This refers to water that does not pose any threat to humans or, "clean water." Some examples of clean water damage can come from water supply lines, appliance malfunctions and tub or sink overflows.  

Category 2: "Gray Water." This refers to water that can pose a threat to humans through consumption or even being around it. It can contain microorganisms, chemicals, or biological or physical contaminants. Some examples of Category 2 water damages can include sump pump failures, or urine contaminated toilet leaks.

Category 3: Cat 3 water is referred to as "black water." Black water poses the largest threat to humans and can contain unsanitary agents, fungi, and harmful bacteria. Some examples are sewage leaks, river or flood waters, and category 2 water that has become stagnant over time resulting in continued contamination of the water. However just because the water is not actually black in color does not mean that it cannot be labeled as Category 3. 

At SERVPRO, we take into consideration these factors and use all necessary precautions to properly mitigate water damages of all Categories to ensure a restored healthy living environment and help make it, "Like it never even happened!" 

Photo Content By: https://www.google.com/search?rlz=1C1GCEU_enUS821US821&biw=1920&bih=969&tbm=isch&sa=1&ei=l7z-W-e2FOmMggfCrJOABA&q=category+3+water+examples&oq=category+3+water+examples&gs_l=img.3..0i24.2334.3170..3315...0.0..0.62.315.6......1....1..gws-wiz-img.9pWTd-i-gXs#imgrc=cYj13b_Hw7P5IM:

Insulation Soaks Up Like a Sponge in Malvern, PA

12/27/2017 (Permalink)

This Malvern, PA home had some seriously saturated insulation from a pipe leak water damage...

After experiencing a water loss, the affected materials absorb water based on how porous they are; among other things.  This directly impacts whether an affected material is considered "salvageable," as in it can be dried in place, or "non-salvageable," as in it needs to be removed because it will impede the drying of the salvageable materials.  Needless to say, wall and ceiling insulation doesn't stand a chance!  It can be very difficult to dry insulation in place, and in most cases it will impede the drying process for the surrounding materials, keeping them in a dangerous place as far as moisture content.  This will keep the humidity of the affected area elevated and can provide ideal circumstances for mold growth.  Thus, SERVPRO of North East Chester County will remove non-salvageable materials, such as insulation, to lay out a feasible and responsible drying plan; i.e. to keep overall restoration costs down and keep your structure sanitary.  The insulation in the picture from a water damaged home in Malvern, PA as a result of a pipe leak shows how saturated the material has become - it's gotta go!  But once out of the picture, the surrounding structure can dry more easily and efficiently and we can get you back to normal sooner and safer!

Pottstown, PA Hardwood Water Damage

12/21/2017 (Permalink)

This hardwood floor is starting to buckle as a result of water damage - but may still be salvageable with timely service and expert techniques...

Hardwood finished floors are a beautiful way to add character and distinction to your Pottstown, PA home.  If properly treated and maintained, hardwood can last more than a lifetime; far longer than carpet or other flooring options.  Unfortunately, if your home suffers a water damage event, hardwood may not be as resilient as you may wish.  The longer the hardwood is exposed to moisture, the more it has an opportunity to soak up, and as the wood dries it may buckle or "cup."  In many cases, once hardwood floors get to this stage they are in need of removal and replacement; however at SERVPRO of North East Chester County, we have specialty drying equipment that allows us to use drying techniques that may be able to salvage your beautiful floors.  The real key is response time, as the initial extraction prevents moisture dwell time in contact with the wood.  There are also nuances to making sure that hardwood is not dried too drastically or too much, as this may cause even more damage.  That is why we take careful measure to monitor the moisture levels and humidity during the drying process - to make sure that if your hardwood floor can be saved, it is saved, and the finished product is "Like it never even happened."

The Sky Is Falling...Wait, That's Just a Leak!

12/12/2017 (Permalink)

It sure LOOKS like the sky - or ceiling, at least - was falling in this water damaged Phoenixville home...

Have you ever wondered what your second story floor joists looked like, up close and personal?  Probably not!  You probably like your beautiful Phoenixville, PA home with the floor joists and framing nicely finished with drywall, paint, and some nice decor.  And it will probably stay that way... unless you experience an unfortunate water loss!  Many of the water damages that SERVPRO of North East Chester County helps to remediate in Phoenixville stem from leaks; whether from pipes in the ceiling or appliances on the floor, but often they require the surrounding drywall and other building materials to need to be removed to allow proper drying techniques to do their work.  By removing affected materials that are not salvageable, we actually save you time and money by providing unimpeded access to the wet materials that ARE salvageable, like joists, framing, etc.  Once the drywall and the like are out of the picture, the other materials have more space to release water and allow proper air circulation and dehumidification to accelerate the process.  SERVPRO of North East Chester County knows what has to go, and what can be saved, to make your residential water loss dry as quickly and efficiently as possible.

Phoenixville, PA Toilet Causes Water Damage

11/20/2017 (Permalink)

Toilets should not disrupt your schedule, like this one in Phoenixville, PA...

Toilets shouldn't be a conversation piece, or the cause for significant activities outside of your normal routine, but this one did just that for a Phoenixville homeowner recently.  When the toilet water ends up somewhere it isn't supposed to, you've got to pick up the phone and call some one, and quickly!  At SERVPRO of North East Chester County, we have a network of local, Phoenixville plumbing professionals that we can refer to you if the leaky toilet plumbing issue has not yet been addressed.  If the leak has already been remedied, even better!  Once the plumbing issue has been fixed, we can go to work on the remediation and the quicker the better when it comes to water damage.  There are many secondary issues that can result from standing water that are exacerbated by the length of time, and can also be magnified by the "category" of water; which means the level of contamination that the water is carrying with it.  Toilet leaks can present clean or dirty water, depending on where the leak is coming from, and our SERVPRO of North East Chester County water restoration technicians are prepared to handle either type.  As with the case depicted here, toilet leaks often work their way down through walls, and can affect many different materials on several floors of your dwelling, and definitely require the proper drying and mitigation procedures to keep your home sanitary, clean, dry, and safe.  For the quickest response and the most professional, experienced approach to Phoenixville area water damages, SERVPRO of North East Chester County is the best call to make!

What HAS To Go???

10/16/2017 (Permalink)

Here, Mike, our owner/operator, is working hard at installing a new subfloor in Phoenixville, PA, while remodeling an entire bathroom.

Commonly Affected Materials

Whether your residential water damage has been caused by a leak, flood, appliance, or whatever, there may be structural materials that have been affected.  At SERVPRO of North East Chester County, our initial goal is to salvage as much as is possible and safe - including materials and contents.  Sometimes, however, structural materials may need to be removed because the damage they have suffered from the water loss have rendered them non-salvageable.  Some commonly affected materials that may be non-salvageable based on the extent of the damage and the category of the water (for example, Category 3 water, such as sewage, that is considered grossly contaminated) may include:

  • carpet
  • carpet pad
  • baseboard
  • drywall
  • hardwood flooring
  • linoleum
  • mastic
  • subfloor (in extreme cases)

So What Now???

The good news is that after non-salvageable materials as a result of water damage have been removed, SERVPRO of North East Chester County can rebuild...we have the technology!  Our technicians not only have experience and the tools to mitigate water losses and remove damaged materials, but we also are registered as a Pennsylvania Home Improvement Contractor (PA 133470).  Whether your rebuild entails work that we can expertly complete "in-house" or even if we need to call in a specialized contractor to assist, we will manage the process from start to finish and make sure that your space ends up looking and feeling "Like it never even happened."

When Appliances Go Rogue...

10/12/2017 (Permalink)

This water damaged floor was the result of a leaking dishwasher water line at a Phoenixville, PA home; luckily we were called in to action!

Well, That's Not Supposed To Happen...

We all love the convenience and time-saving measures of having household appliances in our Chester County homes and businesses.  "Set it and forget it," never rang so true!  Except when it doesn't!  

Many of the residential water losses that we at SERVPRO of North East Chester County respond to unfortunately involve faulty appliances in one way or another.  It may be a failed valve on a hot water heater, a sneakily leaking water hose to a dishwasher, or a busted water line to a refrigerator ice-maker - whatever the mechanical culprit, the similarity is always the shock of the homeowner that so much damage could be perpetrated by their (former) best friends! 

What to Do...

The first and most important thing to do after experiencing water damage due to a home appliance is to call SERVPRO of North East Chester County to guide you through the experience and begin restoration as soon as possible. 

Second, DO NOT make attempts to fix or disturb the faulty appliance.  Insurance companies will always want to examine the equipment and may even seek compensation on your behalf from the manufacturer.

Third, always double-check your home appliances both before AND after any extended time away from home, to make sure that nothing fishy went on in your absence.  But if it did, we have your back! 

What is Water Loss Mitigation?

10/9/2017 (Permalink)

When your home looks and feels more like a swamp, it's time to call in SERVPRO!!!

Chances Are...

Chances are, IF you ever experience a water loss and find yourself in need of the services of SERVPRO of North East Chester County, it will probably be the ONLY time that you need us for such a mitigation.  We have ONE chance to make a positive impact in your life and provide the personal, professional service that we strive for everyday.

So How Do We Do It...?

Once we arrive on-site, one of the first steps in evaluating the damage at your Chester County home or business is to understand the situation based on your first-hand account, and walk the affected areas with you to do a visual inspection and note any safety concerns, etc.  Once we gauge the types of materials that are affected, we use the appropriate type of moisture meter to map out the extent of the damage.  We also take some atmospheric measurements that are essential to properly dry the space, including relative humidity and temperature.  All of these data contribute to a strategy that may involve: 

  • extraction of standing water, or water soaked into carpets or other materials
  • demolition of non-salvageable materials, such as carpet, drywall, or baseboard
  • setting up specialized drying equipment such as dehumidifiers and air movers in a specific and strategic way to optimize air flow and to promote drying

When the Dust Settles...

The average dry time for most residential and small commercial water damages is three to five days - but we don't just set our equipment and forget it!  Our skilled technicians return once every 24 hours (working around your busy schedule) to monitor the equipment and to make sure that our drying plan is going accordingly.  Once the area is adequately dried, often we engage in further cleaning or sanitizing, and even schedule the rebuild of any areas that required demolition.

Long Story, Made Short...

We at SERVPRO of North East Chester County are committed to see your loss through, from the moment we set foot on-site, until the last efforts are made to restore your home or business to a safe, clean, healthy state - "Like it never even happened."

Out of Sight, Out of Mind

8/1/2017 (Permalink)

This Chesterbrook homeowner did not realize that there was a leak under the flooring until it began buckling.

When was the last time you looked behind the refrigerator?  Poked around in the utility closet?  Checked for leaks around the hot water heater?  Most homeowners don't discover leaks or areas of concern with common home appliances and fixtures until water damage has already occurred and made itself known.  A few minutes of diligence can help detect larger problems before they occur.  

Summertime Blues...

Many of the issues that we encounter during this time of year at SERVPRO of North East Chester County relate to water damages due to clogs/leaks with HVAC units, hot water heaters, and even refrigerators.  Cranking down the AC during the dog days of summer sure feels nice, but blockages in the condenser lines can cause slow leaks that may seep under floors undetected until they begin to bubble up.  Likewise with water lines to ice makers behind refrigerators and the like.  So while making your home a safe haven from the sweltering summer heat, be sure to take a moment to check your appliances and utilities every now and then to avoid bigger headaches!