What our Customers say...

Water Damage Testimonials

"The Team did a great job and made sure that I knew everything that was going on.  Very knowledgeable!"

Message: We contacted SERVPRO the day our basement flooded due to a bad storm. Although, I know they had received many calls they came out the same day to start remediating the water damage. Throughout the week, the crew was diligent about checking for mold/humidity issues. We appreciate the customer service and the personable crew from SERVPRO. They made a bad experience a little better.
From 1-10, would they recommend us?: 10

"Thanks for letting me know Chris.  I want you to know your guys did a fantastic job and I really appreciate them coming out so quickly."

Chris, Thank you and your team for a complete and professional job of the water remediation at my house.

Message: We were very pleased with the process and all who helped were great during this difficult time. difficult time.
From 1-10, would they recommend us?: 10

"SERVPRO responded within 60 minutes of my call with a full team in response to my basement flooding from a water heater failure.They verified complete remediation with moisture detection devices before winding down the effort. The experience with SERVPRO by far, the most efficient of all the contractors involved in my insurance claim."

Thank you Jamie

 Everyone at the office was a pleasure to work with and I am very satisfied with the information and service I received. I would definitely recommend  and/or utilize your branch again .

They were prompt & courteous.  They were quick & did a great job.  I would have liked to have them on this job from beginning to end.

Dear Gentleman,

Thank you for your prompt and efficient service!  I appreciate your help with my basement.  You guys were great!

Sincerely,

Joy

Matt & Tom were out and like always, did a professional job.  Thank you again.

I would like to thank you all Chris- Matt and Tom for being so prompt and courteous. I had a much better experience with your office and will recommend you to my friends and family. 

These guys were great! The two technicians, Michael and Alex, got right to work on drying my bedroom ceiling after a roof leak. they were very polite and extra cautious about moving my valuables and protecting anything from getting ruined. I would recommend these guys to anyone, thank you SERVPRO! 

I called SERVPRO to clean up water that leaked through my roof and the crew was super quick to respond, even on Labor Day! They were respectful, fast and clean. Thank you SERVPRO! 

Our basement was flooded with 2 feet of water during a storm.  The crew came and cleaned our basement, got rid of of all our water damaged stuff and did an amazing and quick job of it.  They carted away so much stuff that was too heavy and water-logged for us to carry out of the basement.  They were polite, neat, professional and we are so grateful for their outstanding work.  One of the workers helped my husband clean out our gutter and probably saved him from falling off the ladder!!  Just can't say enough about the great job this crew did and how nice they were.  A pleasure to have in our home at a difficult time.  They checked the basement several times before leaving for humidity, etc.  Thanks and highly recommend this company.

"Thank you so much Chris!  Your guys are so nice and professional!"

"Thank you Chris...and I do appreciate all of your hard work and professionalism in keeping us all in the loop while repairs were being completed.  You did an excellent job...and I'm happy to say that we received an offer on the property yesterday...again, my sincere thanks..."

I was very impressed with the service of SERVPRO. They arrived as promised, investigated the problem and explained their findings. My situation was resolved within three days. They kept me informed and the best part was the final price, it was very responsible for the damage I had. Do not hesitate to contact them. I highly recommend them.

I hired SERVPRO of North East Chester County after my dishwasher flooded my kitchen and leaked into my basement. The guys were FANTASTIC! They came out on a late Saturday afternoon and got right to work, bringing fans and dehumidifiers to dry out the basement and the kitchen. They then took up the entire kitchen floor and second layer of flooring. They also moved the island in the kitchen to make sure everything was drying out! Mike, Chris, Matt and the rest of the guys were professional, patient (I had a million questions) and I felt very comfortable leaving the house open for them to come & go as they pleased. If you need the services of SERVPRO, I highly recommend them. They were the BEST!!!!

My experience with SERVPRO was very positive and expedient!! Those who came on the scene were knowledgeable and considerate in cleaning up the damage and making my living situation as comfortable as possible. Highly recommend this company.

I have been working with Mike, the owner, and Matt. Both men are professional, personable and a joy to work with. My dishwasher leaked water into my kitchen and basement. They came quickly and have been back every day since to adjust fans, take up flooring, clean the area and so much more. I couldn't ask for a better team!! They've made a bad situation bearable. I would recommend SERVPRO of North East Chester County in a heartbeat!!

I was very impressed by the response time...thank you!

Matt was very accommodating for my schedule and polite.  He cleaned up after each visit and the basement smells fresh and clean!

Quick Response, Friendly, Flexible!

"Extremely courteous & knowledgeable!"