Recent Posts

Keep Sneaky HVAC Mold at Bay

8/11/2022 (Permalink)

Mold damage behind drywall in a home. Mold may be part of life, but it doesn’t have to be an overwhelming problem

Keep Mold in the HVAC System at Bay

Whether a new, old, small, or large business, the people running it have plenty of things on their minds. When it comes to the structure the business operates out of, it can be easy to overlook what can’t be seen. One area of maintenance easily forgotten is HVAC cleaning—a surprising key to mold prevention.

While mold can easily be spotted on walls, floors and areas prone to water, it can also hide in air ducts. Below are three steps to help spot and deal with sneaky mold issues.

1. Inspect the HVAC system. Unfortunately, mold is something that pops up quickly and never completely goes away. Fortunately, it’s easy to minimize its growth by regularly checking around the system for moisture—mold fuel. Any signs of moisture around ducts, vents and the system’s parts, such as blowers, could indicate it’s time for an HVAC cleaning. Also, check that the drain and condensation pans are draining and not retaining water.

2. Get the system cleaned. Mold doesn’t only need moisture to make its rounds. It can also grow on dust inside the ducts and vents. Cleaning vents help reduce the accumulation of mold and keeps airflow operating smoothly. Business owners in Chester Springs, PA, with the potential for mold in their vents, should call an expert to help resolve the issue quickly and professionally.

3. Preventive maintenance keeps the mold away. Once an HVAC system is cleaned, it's time to set up a regular maintenance plan. Change filters regularly to stunt future growth, and ensure that the filters are positioned correctly. Continue to regularly inspect the system and its components for any moisture buildup or improperly functioning parts. Additionally, regular general dusting and vacuuming can help air ducts stay relatively clean, keeping mold from serious growth. Lastly, be sure to set up an annual cleaning appointment with an HVAC expert.

Mold may be part of life, but it doesn’t have to be an overwhelming problem. While HVAC cleaning may not be on the priority list, its benefits can help put business owners’ minds at ease.

FASTER TO ANY DISASTER

7/18/2022 (Permalink)

SERVPRO's 1-4-8 Service Response Guideline. SERVPRO's 1-4-8 Service Response Guideline.

FASTER TO ANY DISASTER

Fire and water damages are never scheduled. Will you be prepared? Whether it's a burst pipe in an apartment complex or an electrical fire in an office building; SERVPRO is always ready. There's no such thing as a small emergency when it threatens the welfare of the tenants and the revenue of the property owner. 

SERVPRO Franchise Professionals can manage the damage. With more than  1500 franchises in 48 states and over 40 years of business in the cleanup and restoration industry, you can rest easy knowing help is on the way. SERVPRO Professionals always keep thorough and detailed communication throughout the restoration process to help keep you informed and in control. SERVPRO's reputation has been built through experience and training in mitigation damages ranging from single-family homes to skyscrapers, and even the Pentagon! 

Because emergency situations are never scheduled, SERVPRO implicates the 1-4-8 method of Service Response Guidelines to ensure efficient and timely services. The 1-4-8 Service Response Guideline method means that:

1- Within one hour from notice of loss, a SERVPRO Franchise Professional will contact you to arrange for service. 

4- Within 4 hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services (if necessary). 

8- Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person. 

This response method helps to ensure that SERVPRO Professionals may help to avoid revenue loss for property owners and minimize inconvenience to tenants. Timely restoration services along with SERVPRO's Professional equipment and industry-approved techniques can help you resume normal business functions and may save you time and money. Available 24 hours a day, 365 days a year, SERVPRO Professionals will work hard to restore your property and your peace of mind. 

The Fire is Just the "Starter"...

7/11/2022 (Permalink)

Stair with soot After a fire is extinguished, the process of restoration has just begun...

Fire damage is an unfortunate and significant event that comes in varying degrees.  If you happen to experience a fire loss at your home or business, the extinguishing of the fire is just the start of a complicated process that we at SERVPRO of North East Chester County pride ourselves on being able to help you facilitate.  

The Cleanup

Beyond the accumulation of soot and smoke damage, fire losses also usually accumulate significant amounts of debris and fire extinguisher discharge (if water is not used).  These materials may be hazardous and are certainly unwanted and need to be appropriately removed and cleaned up after.  Our technicians at SERVPRO of North East Chester County are ready to spring into action and handle the aftermath.

The Pack-Out

Oftentimes after a fire loss, some contents of a home or business must be inventoried, packed, cleaned off-site, and sometimes stored while the affected areas are cleaned and restored.  At SERVPRO of North East Chester County, we are organized and thorough in our approach to making sure that your belongings are accounted for and restored, so once your home or business is ready to be loved in again, your belongings are returned "Like it never even happened."

You Cook...We Clean!!!

7/6/2022 (Permalink)

Before and after picture of a greasy stove Goodbye Grease!

We clean while you cook!!!

Everyone loves a home-cooked meal or dining out with friends at a favorite restaurant, but who wants to clean up the kitchen???

SERVPRO of North East Chester County is ready and willing to provide professional, deep cleaning of your commercial or residential kitchen!  Our skilled technicians have the equipment and the know-how to restore your kitchen - the heart of your home or business - to a pristine state that looks, smells, and feels clean.

RESIDENTIAL KITCHENS

Our technicians will hit all of those hard-to-reach spots that probably haven't been cleaned since the appliances first came off the truck.  Your kitchen will feel and smell so fresh you will want to host the next family dinner or friends' dinner party to show off your newly restored space.

COMMERCIAL KITCHENS

Re-inspire your culinary staff with a professionally cleaned work space, and re-ignite their sense of pride and responsibility to maintain your restaurant kitchen.  We take on the tough chores that you can never quite get to and can restore tired-looking, greasy equipment to a like-new luster!

3 Reasons Why You Need a Certified Water Damage Expert

6/27/2022 (Permalink)

IICRC Institute.of Inspection Cleaning and Restoration IICRC certifications provide credibility in the industry.

There Are Three Reasons Why You Should Hire A Certified Water Damage Expert.

When you have a broken pipe in your business in Spring City, PA, and you know you need a water cleanup specialist, be sure they have the proper documentation from the Institute of Inspection, Cleaning, and Restoration Certification. Here are the top three reasons why this certification is important.

1. You Want Someone You Can Trust To Do the Job Right

The IICRC has certified more than 50,000 technicians and 6,500 firms worldwide. IICRC certifications provide credibility in the industry. They show that a technician has been trained and knows how to get the job done right. These facts should help build your confidence because you know that you are putting the restoration of your valuable property into the hands of a professional.

2. You Want Someone Who Knows Water Cleanup Methods

When it comes to water damage restoration, the IICRC offers certification as a Water Damage Restoration Technician. This certification shows that the technician understands water damage and knows how to perform remediation work. Study topics for this certification include effects, water losses, techniques, drying of structures, contamination, and sewer backflows. The WRT certification also serves as the prerequisite for the IICRC Commercial Drying Specialist, which is an advanced certification.

3. You Want Someone Who Knows How To Dry Commercial Structures

The CDS has demonstrated the ability to manage large drying operations for complex industrial, institutional, commercial, and residential buildings. These specialists are proficient in analyzing the anatomy of commercial properties and have improved inspection expertise and an advanced understanding of the drying process. It is not likely that you will find someone more suited to restoring your business as it was.

The IICRC certifies water cleanup professionals worldwide to provide you with the peace of mind that you will be getting your money’s worth when you hire a certified water damage expert.

The SERVPRO Emergency Response to Claims

6/21/2022 (Permalink)

SERVPRO green vehicle with large fonts saying Faster to any Size Disaster It may be a relatively minor incident or a devastating loss. No matter the extent of the damage, SERVPRO is Faster to Any Size Disaster.

SERVPRO's Emergency Claims Response

Emergencies don't take place on a schedule. When your company experiences a disaster in South Pottstown, PA, you need help as soon as it occurs. Immediate repairs, protection against further damage, insurance claim services — it all has to happen fast.

Using the Emergency Response

A professional restoration service with agents available 24/7 can be your lifeline after you experience perils such as:

  • Fire
  • Tornado or storm damage
  • Water damage from rain or flooding
  • High winds

It may be a relatively minor incident or a devastating loss. No matter the extent of the damage, SERVPRO is Faster to Any Size Disaster. When you call, a technician is available to take your information at any time of day. The company has more than 1,900 locations across the country. It can reach 90% of all United States ZIP codes within two hours.

Staying Prepared
While you can't predict when a disaster will occur, you can prepare. The Emergency Ready Plan is designed to give you a strategy before a catastrophe happens.

Technicians conduct a no-cost assessment of your property. You complete a profile document that contains a concise list of critical information you need after an emergency. You benefit from a plan with:

  • A chain of command to authorize work
  • Facility details such as priority areas and shut-off locations
  • Assistance with claim services

Getting Back to Work Quicker
After a disruption, you and your employees want things to return to normal as soon as possible. The Emergency Ready Plan helps you go through the restoration process quickly and smoothly. Avoiding downtime ensures you keep up your levels of productivity and gets everyone back to work “Like it never even happened”.

A disaster can strike your South Pottstown, PA, business at any time. That doesn't mean you have to be unprepared. A fast-acting remediation company helps you with cleanup, restoration, and claim services — every step of the way.

A Guide to the Three Types of Water Damage

6/16/2022 (Permalink)

Water Category Three types of contaminated water and how to treat each one if your Phoenixville, PA, property is affected.

The Three Types of Water Damage

Water damage can occur due to several reasons. But no matter the cause, the water will be placed into one of three categories based on the level of contaminants present. This guide will break down the three categories of contaminated water and how to treat each type if your property in Phoenixville, PA, is impacted. 

1. Category 1: Clean Water

As its name suggests, clean water is free of any contaminants and therefore not harmful upon exposure. This type of water damage can present itself wherever there is a clean water supply line, such as an overflowing sink or hose. If you experience Category 1 damage, blot up or remove as much of the water as you can and get the area to dry as quickly as possible to avoid mold growth. 

2. Category 2: Gray Water

Contaminated water featuring chemical or biological elements is known as gray water. While this water carries microorganisms or bacteria, it is not as severely unsanitary as the final category. A sump pump failure or overflown toilet without fecal matter can be classified as gray water damage, as can water with chemical elements in it such as bleach or detergents. This type of damage is a bit more severe and requires extensive cleaning to prevent further harm.

3. Category 3: Black Water

The most unsanitary of all contaminated water, Category 3 damage contains high levels of bacteria, chemical toxins, and other hazardous properties. This largely presents itself in sewage backup and floodwater, though Category 2 water can develop into Category 3 if it sits stagnant for too long. If your property is infiltrated by this harmful water, immediately call a water damage cleanup company.

These pros are fully equipped to remove the unsanitary water and disinfect the impacted space. 
Knowing which category you are dealing with is important for the cleanup process, and often the water source will indicate the level of contaminants present. 

3 Types of Damage a Winter Storm May Cause

5/17/2022 (Permalink)

Workers installing concrete tiles on the roof while roofing house in construction site If you have storm damage, call SERVPRO, we respond immediately and begin clean-up procedures pertinently. Contact us for your storm loss emergency!

There Are Three Types Of Damage That A Winter Storm Can Cause.

When winter weather strikes South Pottstown, PA, the resulting icy blasts of below-zero temperatures, high winds and heavy snowfall can have a serious effect on your home. Inspecting your home after a winter storm can help you gauge any type of damage so you can take steps to have it repaired, keeping you and your family safe.

1. Roof Damage

Extreme winter weather can wreak havoc on your home, but few areas are as vulnerable as its roof. High winds can peel off shingles and damage flashing, leaving your attic vulnerable to animals and moisture. Heavy snow can also cause areas of the roof to buckle or droop. If you notice this or other problems after a powerful storm, you can cover the area with a tarp or secure your attic until you can get assistance.

2. Burst Pipes

When temperatures drop below freezing during a blizzard, your home's pipes could expand as water freezes inside them. After several days of frigid weather, outdoor and indoor wall pipes may burst, causing flooding in and around your home. Water damage can cause mold growth and warping of wood flooring and furniture, but insulating your pipes by wrapping them in fabric or insulated foam can prevent this from happening.

3. Ice Dams

Periods of freezing and thawing can cause your home's gutters to malfunction during a winter storm. Clogged or slow-draining gutters may form ice dams, causing water to back up into your home and leave behind considerable water damage to your ceilings and walls. A storm damage and restoration service can assist by clearing and repairing your gutters to ensure they drain properly.

When a winter storm howls through South Pottstown, PA, the resulting damage to your home could be considerable. Knowing what to look for and when to call for assistance for repairs can keep your home and family safe, no matter the weather.

Commercial Storm Preparation

5/8/2022 (Permalink)

Paper with words BCP Business Continuity Plan You can't prevent a rain storm, but you can keep it from disrupting day to day activities at your workplace.

Storm Preparation For Businesses

Many business owners in Spring City, PA, are inadequately prepared for a major rain storm event. Do you know how to protect your assets and employees in the event of a serious flood damage situation?

1. Site Assessment

One of the simplest things you can do to prepare your company for severe weather is to inspect the site. Ensure that the foundation has no major points of fluid entry and that the roof and gutters direct rainfall away from the base of all buildings. Trim any trees with dead branches, as these can become an airborne hazard during high winds. Most larger buildings will need a lightning rod, which must be maintained and properly grounded. If your site has windows that require storm shutters, draw them at the first sign of trouble.

2. Training and Readiness

Don't forget the human element. Since your employees are your most valuable asset, you must supply your workforce with sufficient information about how to respond to a severe rain storm. For tornadoes, designate an interior hallway on the ground floor as a temporary shelter. For hurricanes and other long-term hazards, ensure that your staff comply with local evacuation orders and other pertinent ordinances. If you keep normal working hours during a potential weather event, stay aware of outdoor conditions through a NOAA radio broadcast or website.

3. Other Considerations

Your insurer can assist you with a business continuance plan should a thunderstorm make normal operations impossible. Retain paper copies and digital backups of all policies, records, and tax information. If you anticipate filing a claim, contact your adjuster as soon as possible. You will also likely need a qualified professional service to help with flood cleanup.

You can't prevent a rain storm, but you can keep it from disrupting day to day activities at your workplace. Safeguard your employees and your inventory by preparing for every type of severe weather.

How Business Interruption Insurance Can Help After a Fire

5/2/2022 (Permalink)

Financial concept meaning Business Interruption Insurance with sign on the piece of paper. Following a fire, you may be required to evacuate your property while a fire cleaning crew assesses and repairs the damage.

How Business Interruption Insurance Can Assist Following A Fire

A fire can devastate your business in Phoenixville, PA, can displace you and your employees. However, having a contingency plan that includes an insurance policy with a business interruption rider can help you continue working. In addition, your policy may help you pay for various expenses, including the following when a business fire forces you out of your space.

Relocation Expenses

After a fire, you may need to evacuate your space while a fire cleaning crew assesses and repairs the damage. Your clients and vendors may expect business as usual, and insurance can help you pay to move your operations to a temporary location equipped with everything you need to run your business, including:

  • Phones, scanners and computers
  • Desks, chairs and other furnishings
  • Utilities and other services

Rent and Mortgage Payments

Although you and your team may operate from a different location, you must still pay the rent or mortgage on your fire-damaged space. Business interruption insurance can help you pay to maintain both, while a fire cleaning service ensures you can return to your original business home.

Lost Income

A business fire can damage the inventory you plan to sell, leading to significant income losses. Your insurance representatives can review your profits from prior months and recommend reimbursement for profits that you will not receive due to the damage to your inventory.

Payroll

After a fire, you will likely need all hands on deck to ensure you can meet your operational needs. However, if your income drops significantly, you may struggle to meet your payroll obligations. Fortunately, you can maintain your entire staff when you rely on insurance to cover your staff's wages.  

Training

You may need to train your staff to operate new equipment, perform new tasks or learn other procedures following a business fire. Again, insurance can help relieve the financial burden accompanying training your staff.

A disaster at your business in Phoenixville, PA, does not need to shut down your operation when you have business interruption insurance to help you with your expenses.