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Winter Storm Preparation

12/5/2018 (Permalink)

Storm Damage Winter Storm Preparation Frozen and burst pipes are a very common culprit of water losses during winter storm months.

It's that time of year again, the winter holidays are here and with them comes severe winter storms and inclement weather. Living in the North East, many of us are prepared for the annual tasks of shoveling our driveways and salting our sidewalks; in fact many of us actually embrace the winter weather as it brings about picturesque landscapes and who can complain about getting a snow day off from work or school? But winter storms can cause immense damage to homes and businesses, even after properly "winterizing,"  putting a halt to the fun and festivities. SERVPRO understands that interruptions due to storm damage this winter season add to the already high stress levels of trying to plan holiday festivities and that's why we would like to offer some Do's and Dont's in the event that you find yourself dealing with a loss related to severe winter weather.  

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT To Do After Flooding

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

Content By: SERVPRO Corporate 

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Know Your Water

11/28/2018 (Permalink)

Here at SERVPRO we see all different types of water damages. In order for us to properly mitigate a water damage, we take into account many variables and one of the first things we look at is the Category of water that needs to be removed.

It is very important not to misidentify what type of water you're dealing with when it comes to water damage in your home or business, although it could potentially look clean, one can never know just what hazards it could contain. Thus resulting in the three stages of water categorization. 

Category 1: This refers to water that does not pose any threat to humans or, "clean water." Some examples of clean water damage can come from water supply lines, appliance malfunctions and tub or sink overflows.  

Category 2: "Gray Water." This refers to water that can pose a threat to humans through consumption or even being around it. It can contain microorganisms, chemicals, or biological or physical contaminants. Some examples of Category 2 water damages can include sump pump failures, or urine contaminated toilet leaks.

Category 3: Cat 3 water is referred to as "black water." Black water poses the largest threat to humans and can contain unsanitary agents, fungi, and harmful bacteria. Some examples are sewage leaks, river or flood waters, and category 2 water that has become stagnant over time resulting in continued contamination of the water. However just because the water is not actually black in color does not mean that it cannot be labeled as Category 3. 

At SERVPRO, we take into consideration these factors and use all necessary precautions to properly mitigate water damages of all Categories to ensure a restored healthy living environment and help make it, "Like it never even happened!" 

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Do It Right...the First Time.

11/28/2018 (Permalink)

Why SERVPRO Do It Right...the First Time. The age old saying.

As a family owned and operated SERVPRO franchise we understand the importance of our customers satisfaction and always work to ensure feelings of security and comfort inside your home or business while we work to make it, "Like it never even happened." However, old sayings die hard in our little SERVPRO family and that's why we pride ourselves on SERVPRO of North East Chester County's owner Mike Andris' timeless phrase, "Do it right...the first time." There's more to this saying but I think those of you who have heard it before can agree just the first bit is enough...and here at SERVPRO of North East Chester County, "Do it right...the first time," always ensures that we make it, "Like it never even happened." 

Are You Prepared?

11/2/2018 (Permalink)

According to the latest industry research, as many as 50% of businesses will not recover after experiencing some sort of disaster. Of those that will recover, a swift reaction to whatever life throws your way can greatly increase your odds of re-opening. This is where SERVPRO excels in their industry. While no one can plan for exactly when disaster strikes, you can plan how you will react; by calling SERVPRO and let us do the rest. 

No matter the size of your business, SERVPRO has the training and resources to handle any disaster. Whether it's a fire in a small restaurant to a pipe break in a fortune 500 sky-rise, SERVPRO is equipped to handle any commercial loss. Throughout the restoration process, there is daily communication with the business owner or decision maker to ensure complete transparency and customer satisfaction. 

SERVPRO takes the greatest care in making sure that your business can get back up and running in the shortest amount of time. No matter the size, no matter the damage; you can trust SERVPRO to handle your commercial loss and help make it, "Like it never even happened."  

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The Emergency Ready Profile

11/2/2018 (Permalink)

The Best Way to Reduce Business Interruption Following a Disaster is to Plan For it NOW.

As many as 50% of businesses may never recover following a disaster, according to the latest industry research. Of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind.

By developing a SERVPRO Emergency READY Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business.

Are You Ready?

Preparation is a key component for making it through any size disaster, whether it’s a small water leak, a large fire or an area flood. The best time for planning for such events is not when the event happens, but well before it happens. No one ever plans on a disaster, but you can plan for it. Now is the time to ask yourself, “Are you ready for whatever could happen?”

The SERVPRO Emergency READY Profile is a start up approach that provides the critical information needed to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information. By working with SERVPRO’s Emergency READY Profile, your business will receive the benefit of over 40 years of experience in reducing the impact of any natural or man-made disaster. SERVPRO is a leader in water and fire damage response and can help you quickly get your property back in working order.

The SERVPRO Emergency READY Profile Advantage

A no cost assessment of your facility. – This means there is no need to allocate funds, giving you a great value at no cost.

A concise Profile Document that contains only the critical information needed in the event of an emergency. – It will only take a little time to complete and will not take you away from current projects. But it will save a lot of time if ever needed.

A guide to help you get back into your building following a disaster. – This can help minimize the amount of time your business is inactive by having an immediate plan of action.

Establishes your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider. – You have a provider that is recognized as an industry leader and close by.

Identification of the line of command for authorizing work to begin. – This saves time so we can begin the work of mitigating the damage which can save you time and money.

Provides facility details such as shut-off valve locations, priority areas and priority contact information. – Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are “Ready for whatever happens.” 

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What SERVPRO Professionals Can Do For You

10/31/2018 (Permalink)

SERVPRO may have begun as a cleaning company, but we have since evolved into so much more. Since 1967, SERVPRO Franchise Professionals have been helping homes and businesses recover from fire and water damage across the United States. Today, SERVPRO covers a number of services including:

- Fire, Smoke and Soot Cleanup and Restoration

-Water Removal and Dehumidification

-Crime Scene, Biohazard and Vandalism Cleanup 

-Mold Mitigation and Remediation 

-Contents Claim Inventory Service 

-Air Duct and HVAC Cleaning 

-Carpet and Hard Floor Cleaning and Care 

-Stain Removal, Stain Resistance Applications 

-Odor Identification and Deodorization 

-Upholstery and Drapes: Wet or Dry Cleaning Methods 

When you need the job done right and done fast, call your local SERVPRO Franchise Professionals. We are committed to providing fire and water cleanup and restoration services to reduce business interruptions and recovery costs. 

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FASTER TO ANY DISASTER

10/30/2018 (Permalink)

Why SERVPRO FASTER TO ANY DISASTER SERVPRO's 1-4-8 Service Response Guideline.

Fire and water damages are never scheduled. Will you be prepared? Whether it's a burst pipe in an apartment complex or an electrical fire in an office building; SERVPRO is always ready. There's no such thing as a small emergency when it threatens the welfare of the tenants and the revenue of the property owner. 

SERVPRO Franchise Professionals can manage the damage. With more than  1500 franchises in 48 states and over 40 years of business in the cleanup and restoration industry you can rest easy knowing help is on the way. SERVPRO Professionals always keep thorough and detailed communication throughout the restoration process to help keep you informed and in control. SERVPRO's  reputation has been built through experience and training in mitigation damages ranging from single family homes to skyscrapers, and even the Pentagon! 

Because emergency situations are never scheduled, SERVPRO implicates the 1-4-8 method of Service Response Guidelines to ensure efficient and timely services. The 1-4-8 Service Response Guideline method means that:

1- Within one hour from notice of loss, a SERVPRO Franchise Professional will contact you to arrange for service. 

4- Within 4 hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services (if necessary). 

8- Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person. 

This response method helps to ensure that SERVPRO Professionals may help to avoid revenue loss for property owners and minimize inconvenience to tenants. Timely restoration services along with SERVPRO's Professional equipment and industry-approved techniques can help you resume normal business functions and may save you time and money. Available 24 hours a day, 365 days a year, SERVPRO Professionals will work hard to restore your property and your peace of mind. 

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No Matter the Size, We're ALWAYS Ready

10/24/2018 (Permalink)

Whether the damage is big or small, residential or commercial, SERVPRO is ALWAYS there to help! Many individuals associate SERVPRO as their friendly restoration professionals readily available in their time of need for a home disaster. BUT, did you know that SERVPRO has an entire Large Loss Division that specializes in commercial catastrophes? 

It's true! SERVPRO's Commercial Large Loss Division is comprised of the best restoration experts ready for any size disaster. Our professional technicians, state of the art restoration equipment and can do attitudes help define SERVPRO's Large Loss Division as one of the best of it's kind. Every Commercial Large Loss is handled by a commercial operations manager to ensure maximum efficiency and seamless communication to ensure nothing but the utmost customer satisfaction and transparency. 

Whether your loss is a small water pipe break in an apartment complex, a large fire in a 5 star hotel, or a sprinkler system malfunction in a sky scraper, SERVPRO is always ready to make it, "Like it never even happened." 

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Through the Fire and the Flames, We Carry On

10/19/2018 (Permalink)

As with any catastrophe, a quick response makes all the difference. The first 48 hours after experiencing a fire in your home or business are vital to distinguishing what can be restored versus what must be replaced. With over 40 years of experience, SERVPRO genuinely lives up to its title as the fire damage cleanup and restoration professionals. Undoubtedly, emotions can run wild for a home or business owner after a fire. Our SERVPRO professionals are highly trained to rapidly respond and restore hope and peace of mind once the smoke clears. Apart from fire, smoke and soot removal, SERVPRO professionals take the utmost care to attempt to restore contents and documents that have been damaged in a fire to preloss conditions whenever possible in order to salvage your belongings and memories. Before risking further damage by attempting to cleanup yourself, call SERVPRO the fire damage cleanup and restoration professionals to help make fire damage, "Like it never even happened." 

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Just Because I Cannot See It, Doesn't Mean I Can't Believe It!

9/21/2018 (Permalink)

Commercial Just Because I Cannot See It, Doesn't Mean I Can't Believe It! Just because you cannot see it, doesn't mean it isn't dirty.

Just as carpets, windows, contents and walls accumulate dirt, dust and mildew; so do HVAC and duct systems. HVAC systems are often overlooked when a cleaning routine is implemented in both residential and commercial properties. Besides common dirt and dust, many other factors can exacerbate the sanitary conditions of duct work including: pet dander, cigarette or cigar smoke, water contamination or damage to the properties' HVAC systems, renovation and remodeling projects, and other harmful contaminants. If the registers that circulate air into a building appear dirty then chances are that the duct systems are just as bad if not worse! 

Dirty systems can worsen symptoms in individuals with chronic lung issues, health problems, asthma and allergies. The air quality inside of a home or place of work can have different effects on different individuals, especially the young and elderly. Similarly, the HVAC system that works as the lungs of your building; breathing in air and breathing it back out inside of a property cannot work as efficiently when neglected of the proper cleaning. Clean ducts are also more energy efficient without having to work as hard to cool and heat air filled with dust, mildew, and other contaminants. 

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